Report Annual
Transcripción
Report Annual
Annual Report 2013 2 Caña sección 4 Caña sección Annual Report2013 6 26 32 5262 30 Highlights 2013 Corporate Governance Our DNA 8 Economic Context Inflation and the Exchange Market Board of Directors Chief Executives 34 40 GDP and the Domestic Market The Non-alcoholic Beverage Market 54 56 58 The Evolution of our Company Our Sales Strategic Marketing Secondary Distribution 64 66 70 7282 8898 Industrial Strength Talent Management Sustainability Management 2020 Vision Production Capacity Infrastructure and Logistics 74 79 Achievements and Valuable Initiatives The Structure of our Team 85 87 Caña sección Sustainability Policies Social Responsibility Programs 90 91 94 Company Profile Proximity A connection forged in the course of more than one hundred years of common history. These are the ties that bind us to our clients and consumers: it is a relationship based on trust, one in which we fulfill our promise of value, giving the very best of ourselves in the name of customer satisfaction and well-being. 12 Caña sección Both our history and our forward-looking innovations ensure that we Peruvians can savor every moment of our lives. I A Promise of Value 14 t is said that time is our most valuable resource. But knowing how to reach continually higher heights as time passes is just as valuable. It is how we give true meaning to both our work and our definition of ourselves. Here at Corporación Lindley, over time we have built a living history full of achievements that fill us with pride, and position us as leaders in the international market. For 103 years, we have been building our business on a foundation of constant improvement, dedicating ourselves to each new task with genuine passion. This is what allows us to blaze ever bolder paths; this is what has forged our identity over time. And just as time flows ever onward, the Corporación Lindley is perpetually evolving. We are constantly searching for new ways to improve, and to continue providing excellent service while reaching ever more consumers worldwide. Such goals, of course, can’t be reached by coasting along on autopilot: they can only be reached through a given organization’s culture of innovation. In this sense we here at Lindley are living in a very special time, because as part of the global system of The Coca-Cola Company, we are consolidating our operations in accordance with 2020 Vision, a policy of integrated actions and goals whose ultimate objective is to solidify our path toward sustained development in the coming years. The 2020 Vision policy helps us to visualize where we want to be as of the year 2020, and who we want to be when we get there. It challenges us to reach a series of strategic objectives in various operational areas, while focusing on several key stakeholders. It emphasizes the importance of a future with greater opportunities in which, through our products, Caña sección we will be able to continue to generate experiences of value, and, more generally, set ourselves apart from the competition. We are proud of the many titles we have won: we have created the most powerful, most representative soft drink brand in the country, and are partners with the most important brand in the world. A small business created by a family of English immigrants has become a world-class business that thinks and acts as such. Thus has been our path, and along the way we have kept our creativity and energy levels high. In recent years, the investments we have made and the projects we have undertaken, intended to maximize our production capacity, together demonstrate that we aim ever higher, and that today we are energized by the same spirit of initiative that has propelled us forward for the past century. That said, it’s natural that things change here at Corporación Lindley, much as they do elsewhere in our lives. Various generations of employees have made their way through our factories and offices, and each of them has known the importance of staying alert to the conditions of the market so as to respond forcefully to each change. We have been careful to adapt when necessary, to rise to the challenges unique to each era. Modern times are more demanding than ever, and thus we are constantly modernizing our technology and processes, and we salute the young executives who have brought new life to our Board, strengthening it with their inventiveness and audacity, encouraging us all to compete at the highest, most challenging levels. The renown Corporación Lindley has won is based on our ability to fulfill one basic promise: to give only the best to our clients, to our millions of customers. The innovations that we bring to bear allow us to assure them not only that we will always be there for them, contemplating the future with high expectations, but also that they are going to savor each moment of their lives. That, more than anything else, is what motivates us as a company. Johnny Lindley Suárez Chief Executive Officer and General Manager Verónica Bonifaz Masias Director of Public Affairs and Communications Cristina Choussy Boet Director of Marketing Juan Carlos Ivankovich Soto Commercial Director Declaration of Responsibility This document contains accurate and sufficient information regarding the business performance of Corporación Lindley S.A. Without prejudice to the liability of the issuer, the undersigned, as the corporation’s chief executives, are answerable for the contents of this document in accordance with all applicable laws and regulations. Fernando Luiz Gomes Director of Administration, Finance and Systems César Luza Elías Director of Corporate Governance Germán Ortiz Espinosa Director of Strategy Marcela Páez Zalazar Director of Distribution Augusto Rey Recavarren Director of Infrastructure Development Alexander Rosinger Blanz Industrial Director Carlos Vivar Ardiles Director of Human Resources 16 Caña sección Letter from the Chief Executive Officer Dear Shareholders: For your consideration, we hereby present the audited 2013 Financial Statements and Management Report of the Corporation and its Subsidiary as of 31 December 2013. There are a number of business aspects, both internal and external, worth noting from the year 2013. As regards the national economy, its recovery was moderate due to the lingering effects of the global crisis. Gross domestic product (GDP) grew at a rate of 5.1%, somewhat below the 6.3% growth registered in 2012. Meanwhile, inflation stayed within the parameters foreseen by the Central Reserve Bank: Peruvian currency closed the year at S/. 2.80 to the dollar, having lost 9.72% of its value in the course of 2013; this represents a reversal of the inflationary tendencies shown over the previous four years. Additionally, 2013 was a year marked by concerns regarding the reductions in the monetary stimulus implemented by the Federal Reserve Bank of the United States; those concerns affected the cost of productive inputs for all companies that are part of the national market. The growth in GDP pertaining to industries dedicated to the sale of products of mass consumption was slower than that of the country as a whole: those industries’ sales grew approximately 2.5% on the year, in a context of slower growth in both the job market and consumer income. Sales were also affected by a rise in the prices of some goods in the market basket, which 18 Caña sección “We are continuing in our efforts to transform Corporación Lindley into a world-class business, in terms of all areas of management, and in terms of modernizing our production facilities.” caused greater difficulties in accessing capital originally designated to cover the costs of education, health, technology, and the payment of previous loans. These factors, added to the fact that the weather was colder than in previous years, had strong repercussions in the non-alcoholic beverage industry—the industry of which we form a part—which contracted by 1.7% according to the estimates of Apoyo Consultoría. In spite of this generalized decline, Corporación Lindley managed sales of 274 million cases, a number similar to that of the previous year, bringing in a total of S/. 2.116 million, which was 3.2% higher than in 2012. This achievement, the result mainly of strategies adopted to improve average prices and the variety of products sold, resulted in operating profits of S/. 155.1 million—approximately 0.5% below that of the previous year. Finally, our net losses amounted to S/. 72.4 million, due, above all, to the currency exchange effect mentioned above. While these results came in below the target numbers we had set for ourselves, the year 2013 gave us a valuable opportunity to make necessary changes and adjustments to the company’s management system, with the goal of propelling the company’s development forward in accordance with the long-term objectives laid out in our Strategic Plan. We redoubled our efforts to turn Corporación Lindley into a world-class company, focusing on every management sector, and on modernizing our production facilities through a series of tremendously important projects. One was such project was the recent completion of the finished product warehouse at our Trujillo Plant, which is now totally automatized. Another was breaking ground on our Pucusana Megaplant, designed to cover future demand in Lima and other cities in the central region of Peru; construction and machinery installation proceed apace, with the plant opening projected for late 2014. These infrastructure initiatives will be complemented by the three Megawarehouse projects planned for the northern, southern, and eastern sectors of the nation’s capital. Two of the three plots have already been purchased, and construction will begin at all three sites in 2014. In the area of human capital management, in accordance with the strategic imperative of converting Corporación Lindley into a sought-after destination for committed talent, we have developed a number of projects, including those at Lindley University, which focus on training up our staff at all levels, and in attracting top talent. Of particular note is the fact that as of the end of 2013, we have filled our executive staff with professionals boasting academic credentials from the most prestigious institutions, and corporate experience at both the local and international levels. Moreover, we paid particular attention to meeting goals we had set in terms of gender- and age-based diversity, so as to ensure management continuity and development over the long term. Turning our attention to financial matters, in April 2013 we successfully completed our second issuance of corporate 144A/REG S bonds in the international market, for a sum of $260 million, with placement at a 4.625% interest rate over 10 years (soft bullet). The offering created a demand on the part of international investors that measured 9.4 times the total amount of the issue. Meanwhile, we continue to prioritize sustainability, which is without a doubt one of our company’s central strategic pillars. A clear demonstration of this occurred when we approved the new Sustainability Policy, which will guide all actions regarding interactions with our stakeholders. Thanks to this type of initiative, we were honored with the Socially Responsible Company distinction awarded by Asociación Perú 2021. Likewise, for the second consecutive year our corporate reputation placed us among the top twenty companies in the country, according to the prestigious firm Monitor Empresarial de Reputación Corporativa (Merco); and in the categories of Social Responsibility and Corporate Governance we rose from 32nd to 20th. Speaking of corporate governance, on 26 March 2013, the Annual Shareholders Meeting approved the creation of the position of Vice Chairman of the Board. Two new independent directors were elected, raising the proportion of independent directors to a third of the Board as a whole. Meanwhile, on 15 November 2013, 20 Caña sección at the Extraordinary General Shareholders Meeting it was agreed to establish the title of Honorary Chairman of the Board of Directors for Johnny Lindley Taboada, who had served as Chairman of the Board for more than twenty-five years; likewise at that meeting the position of Chief Executive Officer was created, and I was chosen to fill it. Not long after that, the company suffered an irreparable loss, with the passing of its Honorary Chairman of the Board of Directors, Johnny Lindley Taboada. Mr. Lindley, a passionate supporter and promoter of the company, architect of its growth and its path for the future, had dedicated his life, his passion and his conviction to converting Corporación Lindley into Peru’s industry-leading non-alcoholic beverage producer. In response to his passing, the Board, staff, and shareholders of Corporación Lindley gave a heartfelt homage to his memory, in recognition of all his achievements. 2013 was certainly a year of historic importance for Corporación Lindley, not only for having witnessed the groundwork laid for the company’s future development in terms of factory infrastructure, commercial development and relationships with its stakeholders, but also, and above all, for the consolidation and cohesion of its team, which will enable us to reach the goals we have established together. Corporación Lindley has established itself worldwide as a landmark company in its business class. This is the result not of some favorable coincidence or circumstance, but of a process planned and executed by a team built of shareholders, directors, employees, suppliers, clients and consumers. Together we will build our future, transforming ourselves into the true creators of our business destiny. JOHNNY LINDLEY SUÁREZ Chief Executive Officer and General Manager Remembering Johnny Lindley Taboada A Man and A Pioneer 22 Caña sección To speak of Johnny Lindley Taboada is to speak of Inca Kola. Together they made their way up the long path of history, and today, decades later, we are witnesses to the results of the close relationship between them. It is an emotion-filled story, one with hints of the epic, which began many years ago when Johnny was just a schoolboy, albeit one who showed an uncommon curiosity regarding the company then known as Fábrica de Aguas Gaseosas La Santa Rosa de José R. Lindley e Hijos. Each day when school ended, Johnny would grab up his things and make his way to the factory. There, taking his place alongside the few employees the plant had in those days, he helped with various tasks and learned each step of the production process. As a result of this burgeoning interest, no one found it odd when, at only eighteen years of age, he formally joined the factory workforce so as to help his father, Isaac R. Lindley, in developing and strengthening the family business. In the daring years that followed, it was Johnny Lindley Taboada’s vision and leadership that made the biggest difference in terms of the business venture’s success. Not only was he the one who devised and created the Inca Kola logo; he was also the one who transformed it into an iconic Peruvian image, one that strengthened our national identity at critical moments in the country’s history. Powerful slogans that included “The national flavor,” “It’s ours,” “The taste of happiness,” and “The strength of what’s ours” (this lattermost concept emerging in the 1980s, in the very midst of growing subversive violence) helped raise the profile of the brand ever higher by celebrating our love of country. A drink for Peru, a drink for the world Under the leadership of Johnny Lindley Taboada, Inca Kola found its way into every corner of Peru. He achieved this in part by expanding production, particularly in the provinces, whether by building his own factories or by granting franchise rights to third parties. Inca Kola soon had a total of eighteen bottling plants spread across the country, and beginning in the 1970s, Johnny Lindley Taboada achieved the long-awaited internationalization of the brand, with production beginning in Ecuador, Bolivia, Puerto Rico and the United States. The U.S. plants exported the drink to Europe and Asia with a new slogan: Inca Kola, the Golden Kola. When his father Isaac R. Lindley passed away in 1989, Johnny Lindley Taboada was immediately named Chairman of the Board of Directors; he worked tirelessly to ensure the continued growth of the company. In his early years in the post, he initiated a muchneeded restructuring, beginning by uniting many of the business group’s operations, thereby raising synergy and reducing operating and logistical costs. This was one of the many decisive steps he took to optimize processes and modernize the company as a whole. Johnny Lindley Taboada was awarded, among many other honors, the Gran Cruz Order of Merit for Distinguished Service by the Peruvian government, the Medal of Honor by the Peruvian congress, and the Medal of Lima by the City of Lima. In 1999, one of the most important events in the history of the company took place: a strategic association was established with the most important beverage company in the world, The Coca-Cola Company. This crucial alliance was cemented in 2004 with the acquisition of Embotelladora Latinoamericana, confirming Corporación Lindley’s role as the exclusive bottling company for The Coca-Cola Company in Peru. A century’s worth of history The company celebrated its centenary with Johnny Lindley Taboada at the helm. Rather than basking in the congratulations of other, he often commented to friends that reaching such a milestone was only possible thanks to the unity of the family and the many generations of employees who formed part of the company. On such occasions he always quoted his father’s favorite maxim: “Do your job well, behave yourself, and treat people with love.” 24 Nearly eight years ago, Johnny Lindley Taboada began addressing the issue of the company’s future leadership by bringing on his son, Johnny Lindley Suárez, first as an executive, then within General Management. In November of 2013, Lindley Taboada stepped down as Chairman of the Board, and his son was chosen to replace him. In so doing, Lindley Taboada sought both to encourage continuity within the company, and to make way for a younger generation of leaders to face the challenges of the future. His actions also demonstrated two of his characteristic traits: good judgement, and fair treatment of others. Despite being one of the great pioneers of the mass consumption industry in Peru, he always kept a low profile, and showed genuine interest in the well-being of those around him. Today, Corporación Lindley is well on its way to becoming a world-class company. This would have been almost inconceivable without the contributions of Johnny Lindley Taboada. He was the one who took tenacious hold of the company’s reins and led it to become ever more efficient, and ever more competitive at the highest levels; he was the one who took personally the notion that the company had to be able to satisfy the demands of all its clients and consumers. In the end, it was the timid young boy in his school uniform, fascinated by the workings of his father’s factory, who taught us all the meaning of passionate engagement with one’s work, and raised the company’s name on high. Caña sección A Socially Responsible Company We were named a Socially Responsible Company by Perú 2021, the organization responsible for such designations nationwide. Making a Difference Highlights 2013 O ur corporate culture is what has enabled us to truly make a difference, and to become a world-class Peruvian company forever at the service of its clients and consumers. While 2013 was an unfavorable year for the mass consumption industry in general, we found ways to keep pushing forward, to achieve goals and honors that fill us with pride and clearly demonstrate the company’s dedication to sustainable development. 21% Our income from the export sales of fruit pulp grew by 21%. 26 Caña sección 4.6% Our market share in the soft drinks category grew by 1.3%. In the hydrotonic and isotonic beverage categories, our growth was even stronger, reaching 4.6%. 15 According to the corporate reputation ranking created by Merco, we came in 15th of the top 100 companies in the country. The Chairman of our Board of Directors, Johnny Lindley Suárez, was ranked among the top 20 national leaders in the same category. Inventing New Formats 4.3% Our sales income grew by 4.37% thanks to our deft management of price increases and our product portfolio. Thanks to a number of recent product launches, we have invigorated our market share growth in several different sectors Caña sección 1-60VR A project at our Arequipa plant entitled “Reducing incidences of low carbonation in the 1-60VR line” was honored in the field of Improvement Project Management, Production Category, by the Sociedad Nacional de Industrias. Mission Throughout our history, our values have strengthened us. We want to continue this tradition while at the same time welcoming modernity and innovation. This is our philosophy, our raison d’être. Our Raison d’être Our To pursue excellence in all aspects of our work, so as to be the preferred option for clients and consumers, achieving profitable, sustainable growth, and creating value for our stakeholders. DNA Our century-long existence is not a matter of luck. From the very start, the pursuit of excellence was foremost in our minds, together with a great deal of dedication and hard work. As the years passed, we worked to perfect our understanding of excellence, affirming our roots as a family business, building on our strengths so as to be able to face global challenges head-on. Vision Our destiny To be a world-class Peruvian company that leads the market in non-alcoholic beverages. in all that I think, say, and do to my work, my team, and my company that is thorough and friendly for all people without exception The means for reaching our destiny Using our strengths to consolidate our position as market leader Committed talent Modern infrastructure Productivity Meeting market needs efficiently Sustainability Focus on the client and consumer Results-oriented Management Excellence Team Spirit Reliability Visionary leadership Corporate Governance 32 Caña sección The Company's Board of Directors 2013 was the year in which we completed the process of restructuring our management—a huge step forward along the path of innovation. Name Position Johnny Lindley Taboada (Peruvian) Johnny Robinson Lindley Suárez (Peruvian) CEO (as of Nov. 2013) & General Manager César Emilio Rodríguez Larraín Salinas (Peruvian) Independent Director Luis Alfredo Arredondo Lindley (Peruvian) For Corporación Lindley, it is essential to make the right decisions, ones that add value to our investments over the long term. It is also necessary to facilitate and strengthen clear and dinamic communication channels between board members, and between the Board and each of our shareholders. These best practices for corporate governance define our way of being, and strengthen relationships within the company, heightening our expectations for the company as we progress into the future. On 26 March 2013, the Annual Shareholders Meeting established that there would be nine (9) titular directors, and three (3) alternate directors, who would replace the directors chosen by Class A Shareholders. Bear in mind that the Board of the company can consist of anywhere from seven 34 to nine members, who are chosen once a year at the Annual Shareholders Meeting. At that same meeting on 26 March, the decision was made to raise to three the number of independent members chosen by the company; those three were elected on the basis of their achievements, character and independence. It was also agreed that the Statues be modified, expanding the first paragraph of Article 36 to create the post of Vice Chairman of the Board; with powers identical to the Chairman’s, the Vice Chairman can fill in whenever the Chairman is absent. At the Extraordinary General Shareholders Meeting of 8 April 2013, the financial operations necessary to raise $260 million on the international capital market were approved, said sum destined for capital investments and other corporate necessities. One of our most important good governance initiatives took place at the Extraordinary General Shareholders Meeting of 15 November 2013, when the positions of CEO and Honorary Chairman of the Board were created. The former fell to Johnny Lindley Suárez, while the latter went to his father Johnny Lindley Taboada. The new Board of Directors was thus composed as follows: Caña sección Honorary Chairman Director Leslie Pierce Diez Canseco (Peruvian) Independent Director Luis Carranza Ugarte (Peruvian) Independent Director John Murphy (Irish) Director Alfredo Rivera García (Honduran) Director Xiemar Zarazúa López (Mexican) Director Francisco Crespo Benítez (Mexican) Director (until 26 March 2013) José Luis Carmona (Mexican) Director (until 26 March 2013) Martín Franzini Acosta (Argentine) Alternate Director Gerardo Beramendi Rosconi (Uruguayan) Alternate Director Roberto Chávez Teuber (Chilean) Alternate Director Not long after that meeting, the company suffered the passing of Johnny Lindley Taboada, its Honorary Chairman of the Board of Directors, who had served as Chairman of the Board for more than twenty-five years, and was the architect of the development of the Inca Kola brand and the continuous growth of the company, eventually turning it into one of the nation’s strongest and fastestgrowing companies in the Food and Beverage industry. Luis Carranza Ugarte A Ph.D. in Economics from the University of Minnesota in the United States, he has held various managerial positions for a number of international organizations. Most prominently, he served as Peru’s Minister of Economics and Finance from 2006 to 2009. Leslie Pierce Diez Canseco He has served as Director for a number of national and international companies. Previously, he was the General Manager of the multinational food corporation Alicorp. He has also served as Vice Minister of Commerce for Peru. Johnny Lindley Suárez In March 2004, he began serving as Director for Class B and C shares; he has also served as General Manager since January 2007, and as CEO since November 2013. He has a B.S. in Business Administration with a concentration in Marketing from Bentley College, in the United States. 36 John Murphy He is the President of the Latin American Division of The Coca-Cola Company. He has also served as inhouse auditor, and was the division’s Vice President for Strategy. Caña sección Xiemar Zarazúa López He is currently President of Coca-Cola Brazil. His B.S. in Business Administration and his MBA are both from the University of Chicago, in the United States. Alfredo Rivera García He has served The Coca-Cola Company for eighteen years, and since September 2006 he has been the General Manager of Coca-Cola México. Before joining the company, he worked at independent bottlers in Honduras and El Salvador for thirteen years. 38 Luis Alfredo Arredondo Lindley He began serving as an advisor to the company in January 2001, and as Director for Class B and C shares in March 2005. His B.A. is from St. Mary’s University, in the United States. César Emilio Rodríguez Larraín Salinas His law degree is from Pontificia Universidad Católica del Perú. In 1997, he began serving as Director for Class B and C shares. He is a prominent businessman who serves on the boards of several national and international companies. Caña sección Chief Executives With a changing of the guard and an increase in gender diversity as our two coordinate axes, we have made a number of key changes at the level of our chief executives so as to solidify our path toward greater development. Name Johnny Lindley Suárez Verónica Bonifaz Well aware that in order to reach our goals we need both a company philosophy that matches our beliefs, and an immediate, efficient means of putting those beliefs into practice, we here at Corporación Lindley decided that the restructuring of our Board of Directors needed to go hand-in-hand with the naming of a new executive team whose generational shift and gender diversity will be the keys to its future success. The year 2013 thus witnessed the conclusion of the process of redefining our organizational structure at the chief executive level, thanks to the implementation of recommendations made the previous year by the consulting firm Bain & Company. Our objective was clear: a transformation of Corporación Lindley, beginning at the levels where our business strategies are built. 40 As part of this strengthening of our executive structure, we went all out to bring in professionals with the highest academic credentials and vast experience in the world of business. Their combination of theoretical knowledge and practical experience is precisely what will guarantee optimal results in the course of all our business dealings. The restructuring process also included, among other steps, the creation of the Directorate of Distribution, with the goal of strengthening our strategy and management within the marketplace, with special attention to points of sale and marketing channels. We also decided to expand the role of the Directorate of Institutional Affairs, and to rename it the Directorate of Public Affairs and Communications. Likewise, the Directorate of Strategic Planning was renamed the Directorate of Strategy. The revamping of our executive team also involved hiring foreign professionals of particular renown, including Marcela Páez (Argentina), Cristina Choussy (El Salvador), and Alexander Rosinger (Venezuela). With that, the team took shape as follows: Caña sección Role CEO and General Manager Director of Public Affairs and Communications Juan Carlos Ivankovich Commercial Director Fernando Luis Gomes Director of Administration, Finance and Systems Marcela Páez Director of Distribution Augusto Rey Director of Infrastructure Development Cristina Choussy Director of Marketing César Luza Director of Corporate Governance Carlos Vivar Director of Human Resources Germán Ortiz Alexander Rosinger We would like to take this opportunity to mention the early passing of our former Director of Marketing, Hugo Fuentes Liendo, who passed away while still in the fullness of his Director of Strategy Industrial Director career. Corporación Lindley lauds the effort, dedication and devotion that he showed to the company in the course of his years with us, and is proud to honor him here both as an esteemed professional and as a remarkable human being. Fernando Luiz Gomes Director of Administration, Finance and Systems Brazilian, and the father of two children. He has worked for The Coca-Cola Company for twenty years. He has been a standout employee at Corporación Lindley for the past four years. Verónica Bonifaz Director of Public Affairs and Communications Peruvian, and the mother of one daughter. She has a law degree from Universidad de Lima, and a Master’s in Corporate Social Responsibility from London Metropolitan University, in England. She joined our company in July of 2013, after four years at Talisman Energy and eight at Estudio Olaechea. Juan Carlos Ivankovich Commercial Director Peruvian, and the father of two children. He has a B.S. in Business Administration from Universidad Católica de Arequipa, an MBA from The Garvin School of International Management in the United States, and another MBA from Instituto Tecnológico de Estudios Superiores, in Mexico. He spent six years working for The Coca-Cola Company, and ten for SABMiller. He began working for our company in November 2013. Johnny Lindley Suárez Chief Executive Officer and General Manager Peruvian. He has a B.S. in Business Administration with a concentration in Marketing from Bentley College, in the United States. Since March 2004, he has served as a Director for Corporación Lindley; he has also served as General Manager since 2007. 42 Caña sección Augusto Rey Director of Infrastructure Development Peruvian, and the father of three children. He has a B.S. in Electro-mechanical Engineering from Universidad Nacional de Ingeniería, and is also a graduate of the PAD Management Program in Manufacturing at Universidad de Piura. He has worked at Corporación Lindley for twenty-one years. Cristina Choussy Director of Marketing Salvadoran, and the mother of three children. An economist, her MBA is from Georgetown University in the United States. She worked for six years at The Coca-Cola Company, and four years at Unilever. She joined our company in September 2013. Marcela Páez Director of Distribution Argentine. She has a B.S. in Industrial Engineering from Universidad Nacional de Cuyo, in Argentina, and an MBA from Universidad Argentina de la Empresa. She worked for Femsa for fifteen years. She began working at Corporación Lindley in August 2013. 44 César Luza Director of Corporate Governance Peruvian, and the father of three children. He has a degree in Industrial Relations from the Universidad del Pacífico. He has worked at Corporación Lindley for thirty-eight years. Caña sección A diverse company Director of Strategy Germán Ortiz Peruvian, and the father of two children. He has a B.S. in Business Administration from Universidad del Pacífico, and his MBA is from the University of Virginia, in the United States. He also worked for one year at McKinsey & Co, and for six years at A.T. Kearney. He joined our company in August 2012. Industrial Director Alexander Rosinger Venezuelan, and the father of three children. His degree in Beverage Technology Engineering is from Technische Universität München, in Germany. He worked for four years at Heineken, and for three years at Femsa. He joined our company in January 2013. Director of Human Resources Carlos Vivar Peruvian. He has a degree in Industrial Relations from the Universidad de San Martín de Porres, and an MBA from Gerens. He worked at Frito Lay for nine years. He has spent the past ten years serving our company. 46 Caña sección Here at Corporación Lindley, 2013 was the Year of Diversity. We have made enormous strides in that regard, bringing on more young executives, more women, and a wider array of foreign nationals with a correspondingly ample spectrum of worldclass experience in bottling systems. In our 103 years of history as a bottling company we had never had a woman serve as a chief executive, which is why we decided to make diversity management a focus of the decisions we made this past year, beginning with our restructuring of management from the bottom up. Promoting diversity involves adopting a new mentality, and welcoming opportunities to learn new things. It has allowed us to incorporate a series of new perspectives that will help us to find new answers to old challenges. For Corporación Lindley, diversity is a source not of conflict, but of innovation. To this end, we have redesigned our business structure, seeking a more horizontal organization with fewer layers between the top and the bottom of our organization chart. Our ability to promote diversity sets us apart as a company, allowing us to try new approaches that bring greater creativity and innovation to bear on our products and processes. Moreover, it provides us with a more ample vision of our surroundings, and a clearer understanding of trends in the business world. Diversity management enables us to position ourselves better as regards future changes, to be open to different approaches, to better understand the needs of our clients and suppliers, to strengthen the empathy that binds us to our colleagues, and to better maintain the level of service excellence that we have long prided ourselves on providing to our clients and consumers. JOHNNY LINDLEY SUÁREZ Prologue to the book Turbulencia generacional, by Paula Molinari. Published as part of the Management Society Collection. Inca Kola appears on the market for the very first time, in celebration of the 400th anniversary of the founding of the city of Lima. 1935 Making History Our company has been around for more than a hundred years, and we are very proud of its history. We have evolved year by year, finding better and better ways to reach the hearts of millions of Peruvian who, day after day, have chosen us to be a part of their traditions, their dreams, their greatest joys. This is our history. 1886 Coca-Cola is created by a pharmacist named John Pemberton in the city of Atlanta, in the United States. 48 Caña sección 1910 1945 In the Rimac district of Lima, production lines open at the soft drink company known as La Santa Rosa de J.R. Lindley e Hijos. Isaac Lindley assumes the positions of President and General Manager of José R. Lindley e Hijos. In all, he will found more than twenty related companies in Peru. 1999 Under the stewardship of Johnny Lindley Taboada, José R. Lindley e Hijos joins forces in Peru with The Coca-Cola Company. 50 We acquire Embotelladora Latinoamericana S.A. (ELSA), the former bottling plant of Coca-Cola in Peru. We open the Industrial Megaplant of Trujillo, which represents one of biggest non-alcoholic beverage investments in the history of the region. 2004 2012 2010 With our new corporate identity firmly in place, the centenary of Corporación Lindley is celebrated with Johnny Lindley Taboada and Johnny Lindley Suárez at the helm. Caña sección 2011 With the slogan “Sharing Happiness” (in Spanish, “Destapando la felicidad,”) Coca-Cola celebrates 125 years of sharing happy moments with the world. 2013 Johnny Lindley Suárez takes over as CEO of Corporación Lindley. Demand In spite of the complexities of our current economic context, our management team has been able to maintain focus within the operational hierarchy of a model business that brings some of the world’s most popular beverages to Peruvian families. Economic Context A panorama marked by two powerful tendencies: diminished growth in local production, and the slow recovery of the global economy. I n 2013, the company’s operations made headway within an economic context that was, generally speaking, positive, in spite of the deceleration in national production and the slow recovery of global economic powers. In the mass consumption industry, most consumer spending occurred in categories such as Food and Clothing; nonetheless, the Nonalcoholic Beverage category was able to meet the challenge of consolidating the growth it had experienced the previous year. Inflation and the Exchange Market In 2013, inflation rose to 2.7%, 0.1 points higher than the previous year, and well within the predicted parameters of 1-3% as estimated by the Banco Central de Reserva del Perú (BCRP). Some cities in the provinces 54 Economic Context saw higher annual inflation than that of Lima, including Cusco at 5.96%, Arequipa at 5%, and Puno at 4.03%, respectively. It is believed that in 2014, inflation will drop to the 2% mark, as projected by the BCRP. In terms of exchange rates, Peruvian currency closed out 2013 at S/. 2.80 to the dollar, a loss in value of 9.72%, the first such loss in the past four years. This drop occurred in the context of heightened concerns regarding the beginning of cuts in the monetary stimulus effected by the Federal Reserve Bank of the United States. The devaluation had an impact on the economic results achieved by the company, given that company expenses, company debt, and 51% of our production costs are affected by exchange rate fluctuations. Corporación Lindley estimates that in 2014, the average exchange rate will be S/. 2.88 to the dollar. We plan to obtain the necessary coverage to avoid exposure to higher rates and thus balance out our financial expenditures. GDP and the Domestic Market In 2013, national production grew by almost 5.1%. While this rate was one of the highest in South America, it was Changes in GDP growth in Peru GDP per capita in the Region Source: BCRP Source: the World Bank 7.7 8.9 9.8 0.9 8.8 6.9 6.3 5.1 6 2006 2007 2008 2009 2010 2011 2012 2013 2014 still somewhat lower than the 6.3% growth of 2012. This deceleration in GDP growth is explained by diminished growth in the amounts of private investment in the Agriculture and Livestock, Construction, and Business market sectors. On the other hand, the BCRP estimates that in 2014, the GDP will grow at a rate of 6%, due to a national economic context of diminished uncertainty, higher export volume, and the coming on line of several mining projects. Both institutions, the BCRP and the International Monetary Fund, project that Peru’s investment ratio—the percentage that investment represents 56 Economic Context within the national economy as a whole—was the highest in the region in 2013. It is estimated that total investment as a percentage of GDP reached 27.8% in Peru, as opposed to 25.7% in Chile, 24.2% in Mexico, 23.7% in Colombia, and 19.2% in Brazil. In terms of GDP per capita PPP, Peru’s growth has led the region over the past twelve years; between 2006 and 2013, it grew from $6,410 to $11,149. As demonstrated by graphs showing the distribution of the population by socioeconomic level, living conditions in Peru are improving. More than half (55.1%) of the 3.8 million households located in Peruvian cities of 200,000 inhabitants or more are now considered middle- or upperclass. Moreover, as several statistical indications of underdevelopment have dropped over the past six years, the percentage of Peruvian households in poverty has likewise dropped sharply, from 49.1% to 25.8%. 6,410 7,120 7,960 8,040 8,690 9,310 10,090 11,149 2006 2007 2008 2009 2010 2011 2012 2013 As their financial capital has grown, the consumers of Lima have used their additional income to broaden the range of products and services they consume, especially in the Clothing, Food, and Education sectors. It is worth noting that while 59% of consumers have increased their spending on Food, only 13% of their consumption falls within the category of Non-alcoholic Beverages. The Non-Alcoholic Beverage Market According to a market study of the mass consumption industry conducted by Apoyo Consultoría, the nonalcoholic beverage wholesale market brought in nearly $1.4 billion in 2013. Poverty Index in Peru (%) Sources: the World Bank and the Instituto Nacional de Estadística e Informática (INEI) 2006 49.1% 2007 42.4% 2008 37.3% 2009 33.5% 2010 30.8% 2011 27.8% 2012 25.8% 2013 23.9% Additional Income Use Distribution (%) Spending in the Food Sector (%) Source: Consumidor tradicional vs cambio económico 2013, CCR Source: Consumidor tradicional vs cambio económico 2013, CCR Clothing/footwear 60 Chicken/Meat/Fish 82 Improved diet 59 Dry/Canned Goods 80 Improved education 49 Fruits/Vegetables 71 Savings/investment 29 Dairy Products 65 Personal items 23 Cleaning products 42 Personal/hygiene products 39 Leisure/entertainment 19 Processed meats 36 Health/hygiene 18 Credit services 10 Non-alcoholic beverages 13 Snacks/Candy 6 Alcoholic beverages 3 Other The main categories listed by the study are soft drinks (which represent almost 60% of total production), bottled water (21%), packaged juice (13%), and sports drinks (5%). Currently, the two product lines with the greatest market penetration are soft drinks and non-carbonated bottled water. In Lima, three out of every four households consume soft drinks at least once a month, and two out of every three consume non-carbonated bottled water. The product lines with the least market penetration are packaged juice and sports drinks. In the capital, fewer than half 58 Economic Context 8 of all households consume sports drinks at least once a month, and only slightly more than half drink packaged juices at least once a month. In spite of this, both the packaged juice and the sports drink product lines show the greatest middle-term potential for growth, given the latest consumer trends and their room for growth in other market sectors. That said, these categories tend to show more extreme trending patterns than others. The situation is different with soft drinks, a category which, despite its high market penetration, still has a great deal of room for growth. At the national level, per capita consumption of these beverages stands at nearly 60 liters per year, far below consumption levels in other countries, including Argentina (131 liters) and Chile (121 liters). In the provinces of Peru, per capita consumption is even lower than the national average, at around 40 liters per year. And what of the international context? The world economy has recovered at a moderate pace. For 2013 the BCRP has projected a growth of 2.9%, and foresees 3.6% growth for 2014, at which point the financial markets will undergo a correction in response to a reduction in the monetary stimulus of the Federal Reserve Bank of the United States, with emerging economies showing continued growth similar to that of 2013. $1.4 billion Sales income from nonalcoholic drinks in 2013 Production of Non-alcoholic beverages (%) Source: Consumidor tradicional vs cambio económico 2013, CCR 15.9 9.1 7.1 7.8 4.2 2008 2009 2010 2011 2012 Factors that affect production: climate and sugar In colder weather, beverage consumption drops considerably. The weather of 2013 was thus a negative influence on industry sales. In Lima, the average annual temperature was 19.2° C, rather lower than that of 2012 (20.3º C) and, generally speaking, lower than in most recent years. The weather in the provinces was likewise affected: the northern region registered an average temperature of 18.7° C (1.7º C lower than in 2012), while the southern region averaged 60 Economic Context -1.7 2013 13.9° C (1º C lower than in the previous year). Our projections indicate that in 2014, temperatures will return to their normal levels, which will undoubtedly improve sales in the mass consumption industry. Meanwhile, sugar represents one-fourth of the variable costs of our company. In 2013, price levels for this ingredient decreased due to an increase in worldwide production. It is estimated that in the period 2013-14, there will be a production surplus of 4 to 5 million tons, which could create a downward pricing trend due to greater supply in several countries including Brazil, Thailand and India. Dynamic We aim to keep our company in a state of continuous evolution, capitalizing on our production capabilities and the support of millions of consumers in Peru, the Americas, and the world. Continuous evolution Soft drinks continue to be our most important category, but sales of hydrotonic and isotonic products grew 8.8% as a percentage of our portfolio. Despite adverse circumstances in 2013, we kept our sales levels high and maintained our focus on sustainable development. 74.8% 2012 Our best sales performance took place in Lima Moderna. The other end of the scale was found in northern Peru, where sales fell by 3.6%. 300 M 0% 250 M 200 M 19.3% 64 The Evolution of our Company Lima mod. 2013 2012 274 274 7.7% 50 M RCO 2013 2.4% South 73.9% -3.6% North 227 236 258 1% 100 M Lima trad. While 2013 may have been a rather quiet year for the mass consumption industry as a whole, sales levels at Corporación Lindley held firm. Employment levels and the number of new consumers entering the market decreased from previous years, causing the category of non-alcoholic beverages to compete with basic necessities like education and health within Peruvian households. Moreover, the weather, with an average temperature somewhat lower than the previous year, was not at all propitious for the consumption of said beverages. In spite of these negative factors, our sales stayed strong due to our marketing policies, particularly our consolidation of the brand in specific market segments, and the launch of new beverages which diversified our product portfolio. The most noteworthy results were as follows: Our sales levels as measured in millions of cases of non-alcoholic beverages were similar to those of 2012. -1.8% 150 M National Our Sales 4% 1.6% 0.3% 0.1% 20.2% 4% 1.7% 0.3% 0.1% soft drinks bottled water juice isotonic 2009 2010 2011 2012 2013 energetic hydrotonic “Our sales kept pace due to the efficiency of our marketing policies in specific market segments.” “Another noteworthy and important statistic is that of Inca Kola export sales, which reached $1.4 billion, similar to the results of the previous year. This beverage thus ranks second in its category in export sales, with a 27% market share.” Strategic Marketing Maintaining our position as market leader, managing the risks inherent in the market, and setting a standard of continuous development: these are the main goals of our marketing plans. In 2013, these strategies had the following immediate goals: Strengthening our market-leading position in soft drinks: we sought greater market penetration in several market sectors. Moreover, we increased our usage of returnable bottles, and are studying proposals for multi-serve formats for our leading brands. Development of new beverages: new packaging for San Luis bottled water, innovative new packaging and flavors of Frugos juice, and greater market share for Powerade and Aquarius. Growth in personal-serving packaging: increasing transactions via a greater number of formats in different regions of the country. We were also able to improve coverage of our halfliter packaging. 66 The Evolution of our Company 71% Company market share in Lima. Streamlining the architecture of our product portfolio: improvement of technological and productivity tools so as to fine-tune our distribution by segment. Investment in infrastructure: strengthening the company brand at point of sale by providing branded stands and refrigerators, as well as a stock of returnable bottles. Results by category: Soft drinks Our market share grew 1.3 percentage points. This was the result of several nationwide policies adopted by Corporación Lindley as detailed below. Year 2012 2013 Total (country) 68.3% 69.6% Lima 69.8% 71.0% 69.8% 71.0% 61.9% 63.1% Lima North Piura 50.1% 51.8% Chiclayo 51.5% 55.6% Trujillo 74.3% 74.9% 62.7% 64.4% Arequipa 61.7% 62.4% Cusco 65.5% 66.3% Ica 61.3% 66.8% South Names This campaign was initiated following the successful results achieved in other countries by Coca-Cola (see graph on page 70). The 144 most common first names in Peru (as determined through the analysis of data from Reniec) were printed on our 500 ml PET bottles. The result: an emotional connection to the public as demonstrated by a 20% increase in sales. Wild Weeks A national campaign that encouraged consumers to collect three yellow bottle caps from returnable Coca-Cola bottles and use them to enter our weekly drawing. The campaign lasted from May to August. The Launch of Fanta Kola Inglesa This new, more youth-oriented version of Fanta expanded the number of flavor options in our portfolio. Sales were 22% higher than those registered for the traditional flavor in a similar time span in 2012. Plant Bottle The Coca-Cola Company, together with its strategic partners, develo- ped a new 500 ml PET bottle made of 30% plant material. In sum: ecologically friendly packaging for the most important beverage in the world. New formats The launch of 192 ml, 400 ml, and 1.5 l GRB bottles for our Coca-Cola, Inca Kola, Sprite and Fanta products. Juices and nectars Various marketing activities, especially the development of new packaging and flavors, led to a 2.3% growth in this category. The following graph shows the progress made nationwide: Year 2012 2013 Total (country) 49.5% 52.1% Lima 51.0% 54.9% 51.0% 54.9% North 28.4% 28.5% Piura 28.3% 26.5% Chiclayo 39.1% 36.6% Trujillo 22.1% 24.6% 65.2% 51.7% Arequipa 63.9% 36.7% Cusco 60.9% 58.6% Ica 74.8% 66.7% Lima South “The launch of the new Fanta Kola Inglesa expanded the number of flavor options in our portfolio. Sales were 22% higher than those registered for the traditional flavor.” Homemade Lemonade Frugos This new flavor allowed us to stand out from all other juice brands, thanks to its homemade characteristics and the addition of chunks of fruit flesh and pulp during the production process, which created a sense of emotional closeness among consumers. Bottled Water Our San Luis brand solidified its leading position in this category, with a country-wide 0.6% growth in market share. The following graph gives further details: 2013 Total (country) 22.3% 26.9% Lima 20.3% 25.2% 20.3% 23.8% 19.8% 23.8% Piura 10.8% 14.1% 43.3% Chiclayo 24.2% 29.2% 48.1% 52.4% Trujillo 22.8% 27.7% 42.5% 41.8% 52.6% 51.1% Arequipa 48.1% 49.1% Arequipa 65.9% 54.9% Cusco 49.9% 43.8% Cusco 44.6% 49.0% Ica 21.4% 25.6% Ica 52.4% 51.6% 2012 2013 Total (country) 40.5% 41.0% Lima 40.2% 40.6% 40.2% 40.6% 41.1% 44.4% Piura 32.5% 35.6% Chiclayo 38.0% Trujillo Lima North South 68 Isotonic and Hydrotonic Beverages Both Powerade and On increased their market share. The new Powerade 500 package, with its new formula, new bottle and new graphics, was launched in January 2014. We held firm regarding our strategy for the Burn line in the Energy Drink category. The following graph shows the market share of this product in Peru: 2012 Year The Evolution of our Company Our factory processes are highly automated, thanks to the help of modern technology. The Zeller Cap on San Luis 750 ml Bottles 750 ml bottles of San Luis bottled water featuring the Zeller cap (or sport cap) was the new product line from San Luis. This innovation added value to the product while keeping its price competitive. Year Lima North South Export Sales of Fruit Pulp ($M) 3,174 2009 4,143 2010 5,698 2011 5,834 2012 7,530 2013 Our operations abroad continue on their upward trend. Our export sales of fruit pulp brought in $7.53 billion (21% higher than the previous year). Within this category, our exports of mango pulp grew by 130%, and we ranked third in the world for passion fruit pulp. Inca Kola: International Business Inca Kola’s export sales reached $1.4 billion, similar to those of the year below. It currently ranks second in its category, with a 27% share of the market. “750 ml bottles of San Luis bottled water featuring the Zeller cap (or sport cap) was the new product line from San Luis. This innovation added value to the product while keeping its price competitive.” 144 names were chosen for the Names campaign for 500 ml bottles. Secondary Distribution We prioritized the raising of our distribution standards, and created the post of Director of Distribution to streamline our distribution processes. In this way we sought to bring our distribution up to world class levels, working with established operations manuals with the goal of sustainable operations. The following positions were adopted: New strategic partners: given that the operations in question are handled by third party companies, we sought to align our distribution processes with the needs of the company, keeping in closer contact with our retailers. Improving our transport fleet: we brought in 146 new trucks to replace those previously in use. RoadNet Technology: this software, successfully employed by the Coca-Cola System, provides for the strategic optimization of transportation processes, maximizing the use of the fleet, reducing costs, and improving delivery times. 70 The Evolution of our Company Our Coca-Cola, now more than ever Personalizing our 500 ml. bottles of Coca-Cola with the most common Peruvian names was part of the extension of an enormously successful international campaign. The initiative was originally launched in Australia where it was called “Share a Coke”; it was then expanded to include European countries including France, Belgium and Holland. For its impact and originality, the campaign was honored at the Cannes Lions International Festival of Creativity. From our Trujillo plant to all of northern Peru: our products make their way to Peruvian households, no matter how long the path. Power Our new warehouse in Trujillo and the beginning of construction at the Pucusana Megaplant have added to the industrial strength that is bringing our operational capacity up to international levels. Industrial Strength We continue to lead the way in setting production standards in our industry. That’s how we guarantee that the quality of our operations will stay high within a framework of permanent evolution. Cutting-edge technology is our comrade-in-arms, helping us to optimize our production and enabling us to meet international quality standards. Production Capacity Throughout 2013, the company made a series of significant investments in many of its plants nationwide, with the goal of increasing workplace safety, improving the quality of our products, and expanding production capacity. These investments have allowed us to meet the rising demand for our products in the marketplace. All of the innovations that have occurred at our plants meet all national and local laws and norms, and strict international regulations as well. Noteworthy among those regulations are OHSAS 18000, which pertains to workplace health and safety; ISO 9001, which pertains to quality assurance; ISO 14001, which refers to environmental management; and FSSC 22000, which pertains to 74 Industrial Strength food safety. We are equally as rigorous in following the requirements established by The Coca-Cola Company, ensuring that each of our production processes meets the highest standard. Likewise, in the construction of new facilities beginning with the Trujillo megaplant, we are applying the LEED norm, which covers sustainable construction. With our focus on the evolution of our business, we have developed and implemented eighteen quality improvement projects. The main goal of six of these projects is to reduce client and consumer complaints, which will in turn allow us to meet the annual goal established for our complaint indicators. To avoid complications and guarantee the success of our projects, we embrace the Japanese philosophy of continuous improvement known as Kaizen. Our use of its methodology can be witnessed in the project we designed to reduce incidents of low carbonation in the bottling process of Line 1 60VR at our plant in Arequipa, which won the 2013 award for Improvement Project Management, as judged by the National Industry Society’s Quality Management Committee. Likewise of note were our modifications to the process of supplier approval, focusing on operative quality, and on an increase in the depth and frequency of audits conducted, which can include, among other operations, unannounced inspections of the crates of product stored in the suppliers’ warehouses. Improving our Factories Here are the details of the main improvement projects we have undertaken at our existing plants: Trujillo After completing the construction of our production megaplant, designed to meet the demands and needs of the market in northern Peru, we began building a new warehouse for finished product, the first of its kind in Coca-Cola’s Southern Division. This warehouse utilizes an automated Warehouse Management System which automatically processes operations including production orders, warehousing, product dispatch, and cargo picking for retail distribution. The system is complemented by 22 laser-guided vehicles (LGVs), two pallet wrapping machines, a robotic layer picker, 13 electric pallet jacks, a voicedirected picking system, and a mechanical rack structure, allowing us to warehouse 18,000 pallets of products and containers. Thanks to our acquisition of this system, the company will be able to decrease its operational costs, reduce errors, better control the movement of product in the warehouse, avoid product shortages, and improve our level of customer service. The total investment made in this system reached $17 million. Megaplant Trujillo is one of the most modern industrial plants in the region, a fact made clear by its striking production volume, productive efficiency, lower usage of water and energy, and lower gas emissions. Warehousing and Distribution Processes Traditional distribution strategy for Authorized Distribution Centers located in Cajamarca, Chiclayo, Piura, etc. CDA Forklifts raise the entire pallet into the trailer. PRODUCTION LINE An LGV transporting finished product to the block stack warehouse. MARKET BLOCK STACK WAREHOUSE An LGV taking the full pallets to the picking zone. Distribution strategy for Transfer Centers (TC) located in Chocope, Virú and Pacasmayo. LOADING DOCK SMART STORES WRAPPING MACHINE An LGV takes the full pallet to the loading dock. (CT) Forklifts lift the retrieved pallets into the trailer. An LGV transporting finished product to the Smart Store. Transfer of merchandise to smaller trucks. Distribution strategy for: -Distribution strategy for Modern Channel using the Basis system (OLB). -Traditional Channel using the Sipán system (OLS), only in Trujillo. PICKING ZONE LOADING DOCK (Retrieved pallets) (beneath the Smart Store 1* y 2*) The merchandise heads directly to market. ZONES Automated zone Conventional zone 76 Caña sección LAYER PICKER (1*) TUNEL PICKING (2*) LGV (LASER GUIDED VEHICLE) CONVENTIONAL FORKLIFT Driven by a human being. The new warehouse in Trujillo utilizes two new distribution strategies above and beyond our traditional distribution practices. The improvements at our Trujillo plant form part of an improvement plan designed to strengthen our operative capacity. Zárate Here we are undertaking internal improvements including the installation of new tile, structural strengthening, and new siding and roofing, all with the goal of maximizing safety at the warehouses and protecting the workers, thus fulfilling new regulations from the Dirección General de Salud Ambiental (Digesa) and the Instituto Nacional de Defensa Civil (Indeci). We have also installed five new rack levels in the finished product warehouse, and finished assembling the new Tetra Pak line. Arequipa Here in the White City, we have assembled and fired up a new 140-valve line for PET bottles, with a bottling capacity of 50,000 bph, a line for filling 20-liter bottles of water with a bottling capacity of 200 bph, and a line for filling 20-liter BIBs with water. Moreover, we have completed warehouse remodeling to provide for new lines of consumables and finished product, and infrastructure remodeling to meet all pertinent requirements, ensuring that the facility is safe and secure. 78 Industrial Strength Cusco We have added a new packing machine to Line 1, which allows us to regulate the amount of nitrogen in the bottling process. We have also undertaken infrastructure improvements designed to make our operations more dynamic, and continue to raise our safety standards for the well-being of our workers. Iquitos The entire electric substation was replaced: new transformers, new energy cells, new distribution boards. We have also finished roofing the area where the auxiliary equipment is located, and replaced the blowers and compressors used for PET bottles. Callao, Rímac y Warehouse Pacífico Our Callao plant handles more of the company’s operations than any other plant; there, we installed an ECA system to handle the cleaning and disinfecting processes, thereby saving both water and energy, and decreasing the amount of time needed to sanitize the production lines. We also modified the infrastructure there in Callao, as well as at the Rímac plant—our oldest—and at the Pacífico warehouse, all in the interest of meeting the new requirements of Digesa and Indeci. Huacho At our Huaura plant, we installed fruit aroma recovery equipment and built a new fruit warehouse, the better to process and produce fruit pulp. 1,200 Our Callao plant can produce 1,200 bottles per minute. Main Projects Implemented Pucusana Megaplant Infrastructure and Logistics To ensure our ability to cover future demand for our products, we are executing a medium-term plan to provide the business with the industrial and logistical infrastructure it will need. Details regarding the projects carried out in 2013 can be found below, foremost among them the development of the Pucusana plant, which represents the biggest investment in the history of the company. Plant Status Pucusana Construction 35% completed. 70% of production equipment arrived on site. Smart Warehouse Smart warehouse and line terminals completed and brought on line. Expansion of production capacity for San Luis bottled water Production capacity for San Luis bottled water increased by 50%. Water recovery via nanofiltering This project has helped reduce our water loss ratio to 1.85:1. Trujillo Expansion of beverage plant An additional Multimix mixer was acquired so that two more flavors could be used simultaneously in the preparation of beverages. Expansion of the loading dock We have begun expanding the roofing over the loading dock to address new T1 and T2 cargo demand in our automated warehouse. Water treatment plant Iquitos The water treatment plant was entirely replaced; with a smaller footprint than before, it is now capable of treating 50 m3/hr. The Pucusana project will be the leading megaplant in the region, meeting all relevant environmental, technological and operational standards. “The design of the Pucusana Megaplant meets all food company workplace criteria as defined worldwide by The Coca-Cola Company.” Pucusana Project Within the company’s infrastructure plan, it was deemed necessary to build a megaplant in Lima to address demand in the capital and other nearby cities. In 2009, we acquired 66 hectares of land in the Pucusana district, 60 kilometers south of Lima. Title clearance was addressed and the engineering design was concluded in 2011-12, and construction began in 2013. The megaplant’s design meets all food company workplace criteria, as defined and specified worldwide by The Coca-Cola Company, allowing for the packaging of both carbonated and non-carbonated products. It incorporates cutting-edge technology, with completely automated processes, ensuring that the packaged products fulfill each and every one of the company’s quality standards, while keeping costs 80 Industrial Strength 73,000 m3 This is the amount of water saved each year thanks to the new technology in use at the Trujillo Megaplant. competitive. In the current phase, seven new packaging lines will be built, three of them for returnable glass bottles, and four for PET bottles. It is projected that the plant will be turning out packaged products by the end of 2014. Distribution Centers In accordance with both the need to guarantee our ability to meet market demands and our policy of megaplant development, the company has decided to centralize the distribution of its products for the Lima market: three distribution megacenters will be built, one on the north side of the city, one on the south side, and one on the east side. To bring these projects to fruition, in 2013 we purchased land on which to build the southern and eastern distribution megacenters. The southern location is to be found in Villa El Salvador and measures six hectares in size, while the eastern site is located in Huachipa and is more than eight hectares in size. Title clearance and urban development plans have begun for both sites. Simultaneously, the preliminary designs for the infrastructure of the two centers are being drawn up. We plan to begin construction at both sites by the end of 2014. Detail The quality of our operations is founded on that of our workers. Through the combination of their perfectionism and our talent management of applied talent, we can create and maintain a cohesive, creative, powerful workforce. Talent Management A diverse, multidisciplinary human team, prepared to meet all challenges. Great organizations begin with the people who bring them to life on the international stage. Through the workshops we offer, our workers interiorize the company’s philosophy and raison d’être. In 2013, Corporación Lindley’s mission was exceedingly clear: we set ourselves the goal of becoming a world-class business. In order for this goal to become reality, in this past year it was crucial for us to strengthen certain aspects of the Organizational Needs and Demands company, including our Human Capital Management model. Our main objective was to further develop various human and organizational capacities, keeping our focus aligned with the company’s strategies and, above all, oriented toward fulfilling the specific needs of our clients. To meet those needs, we based our approach on the following guidelines: Value Processes Yearly Planning Staffing and Organizational Planning Special Projects Entertainment and Development Labor Relations Talent Management Achievements and Valuable Initiatives The Human Capital directorate spent 2013 working on four strategic imperatives, through which we have achieved a number of important things: Compensation and Benefits Performance Management Strategic Planning Facilitative Processes: Personnel Administration 84 Talent Management Social Welfare Internal Communications General Services Human Capital Specialist: a person who aligns business strategies with human management programs. Human Capital Generalist: a person who strengthens the area’s programs in alliance with the organization’s management. Culture, Satisfaction, Alignment, Commitment and Results Governing Processes This model allowed us to define two key figures: Comprehensive Safety 1. High-performance leadership and business culture We implemented a redesign of our Performance Management Process (PMP), covering everything from the annual definition of objectives to performance evaluation, among other aspects relevant to the company’s activities. We also established benchmarks for what would become the corporation’s Recognition Platform, which would allow us to design programs to reward particularly strong efforts and achievements. 2. World-class Talent We began a Talent Management Review, a new process in the field of Talent Management that ensures that each position is filled by precisely the right individual, that each worker’s abilities are constantly being further developed, and that workers with strong potential are promptly identified. Likewise, the Trainee Lindley program began bringing in new talent from the pool of candidates at various universities, and seeking out workers who were particularly capable of utilizing the cutting-edge technology of our new plant in Pucusana. 3. Growth-oriented organizational capabilities One of our main achievements in 2013 was opening the first three Lindley Schools (the Leadership School, The schools’ activities allow us to increase the total number of hours of leadership training we can provide. 946 2,143 1,024 Managers and directors 3,281 432 Foremen 1,880 Marketing Employee-hours of training, 2012 vs. 2013 the Management School, and the Marketing Management School), all of which form part of what will become Lindley Corporate University. We have also implemented a comprehensive labor relations strategy which, among other achievements, allowed us to complete four collective bargaining processes in record time (with an average of seven meetings per process.) 4. The best place to work Our work environment management policy is based on three objectives: organizational efficiency (as measured by both a Hay Group survey for employees and self-polling by the workers), Life Balance (as measured by the Empresa Socialmente Responsable EFR), and Benchmarking and Positioning (as measured by the Great Place to Work survey). We also sought to transmit our values vertically, from the management team to the employees, via regular 86 g Excelle nce nagin Ma 4 work sessions intended to clarify our employer branding strategies. Trust 2 1 4 Objectives The Structure of our Team In 2013, Corporación Lindley prioritized the raising of competitive- 3 Systemic 1 2 3 4 Respect Commitment Service Savor every moment of your life Integrity: Doing what you say Average tenure Average age 4 34 years 65 years 44 12 years 46 years 316 11 years 42 years 2012 January Talent Management 10 2012 January Leadership Team (by age) Visionary Leadership ness standards within its management team. Several 44 new high-level executives were brought on, and more attention was given to achieving gender balance so as 316gender diversity, a key factor for reaching our to ensure objectives for the future and meeting the challenge of raising the company to world-class status. Average tenure Average age 13 years 51 years 48 9 years 43 years 377 8 years 41 years 10 2013 August Ideal Part of our role as responsible leaders is making sustainability management a possibility, thus turning our values into reality in the course of our daily operations. Sustainability Management Because we believe in a society that grows hand in hand with its businesses, we have redefined our action plans, keeping the expectations of our stakeholders in mind. Maintaining our traditional strengths, growing stronger today, seeking ever greater strength for tomorrow. This is Corporación Lindley’s vision: a path of steady labor and teamwork that ensures the growth of our company, with constant attention to maintaining an optimal relationship to our environment. We know that neither our past success nor the success we foresee in the future would be possible without the input of our supporters and stakeholders. We committed ourselves to them back when this family business was just getting started, and we remain focused on them now, more than one hundred years later. 2020 Vision Today, the world is in a state of constant transition. Many strategies 90 Sustainability Management that yielded excellent results a decade ago are no longer of any use. That’s why we must have a consistent outreach plan that will allow us to meet the challenges of tomorrow, and thus ensure the sustainable development of our business. This is the goal of 2020 Vision, an initiative which we as strategic partners of The Coca-Cola Company have launched with one main purpose: to imbue our strategic plans and actions with value. This long-term policy of integrated goals seeks to rethink our relationships with our workers, colleagues, consumers, and with our planet itself, so as to help us be better prepared for the changes to come, and to redefine the concepts of productivity, profit and portfolio in ways that will strengthen our operations—both local and international—and protect our brand as responsible leaders. As part of the Coca-Cola system, we have outlined objectives that will help us to ensure fair and balanced treatment for each of our stakeholders, resulting in sustainable improvement as we face the challenges of the coming decade. “The principles that guide Corporación Lindley involve our partners, suppliers, contractors, distributers, consumers, society in general, and the environment.” Sustainability Policy At Corporación Lindley we know that in order to maintain our position as leaders, we must aspire to harmonic growth. 2020 Vision provides guidelines that will lead us toward a sustainable future, and our sustainability policy offers three elemental principles that will guide our actions in the fields in which our company can make its influence felt. 1. We must create economic, social and environmental value for the communities in which we operate, promoting healthy lifestyles, and profound and constant respect for the local ecosystem. 2. We must carefully identify our stakeholders, and keep their expectations in mind as we make our decisions. 3. We must meet the requirements of the ISO 26000 Social Responsibility Guide, Corporación Lindley’s strategic framework, and also the sustainability norms of Coca-Cola, among others. It is important to note that our Sustainability Policy was designed in response to the 2010 Corporación Lindley Sustainability Report, the company’s Integrated Management System Policy, Peruvian technical norm NTP 26000 (the 2010 Social Responsibility Guide), Norm SA 8000 issued by Social Accountability International, and the Coca-Cola Sustainability Platform. A Uniting Vision Partners As partners, we must be entirely trustworthy. These days, the world is changing ever more quickly. It is essential to work in a constant state of renewal in order to continue to prosper. 2020 Vision is the best guide we have for identifying the goals, strategies and, most importantly, the means we have at our disposal to ensure that our company continues to evolve in the coming decade and beyond. Vision A roadmap where everyone wins Planet Productivity Profit People Portfolio Prioritize the sustainable use of water, and the most ecologically sensitive packaging practices and energy use. Solidify our industry-leading portfolio, strengthening our position in every category in which we compete. Increase our profit margin, raising profits to more than twice their current levels. As an organization, we must be an extraordinary place to work. Manage our colleagues in a way that sharply increases productivity. Our priorities We must internalize the key actions that will ensure the continued growth of our company in the future, and act decisively to reach our goals. We must act like an integrated global company. We must be part of our clients’ growth strategies. We must win at point of sale by anticipating and catering to local tastes, and creating special offers through the most appropriate channels. How was this initiative born? Vision 2020 is a policy of integrated goals developed by The Coca-Cola Company for its bottling partners, including Corporación Lindley, with the goal of uniting our strengths to create value and make a real difference. 92 6 main objectives We are focused on creating competitive advantages, fulfilling our promise to “live positively” together with our communities, the market, the work itself, and of course with the environment. Our winning culture Caña sección We must implement the most efficient business systems, and redistribute our resources so as to ensure sustainable growth. We must standardize and simplify our business processes and information systems. We must manage costs through our supply chains. We stand firm in our intention to strengthen our systematic investments in sales and market share. To lower logistics costs while maintaining quality standards. To use our experience to create economies of scale. We are committed to attracting and keeping the best talent available. To providing better training based on the company system. To inspiring our workers, and convincing them that they are the ambassadors for our brand. To ensuring diversity within our company. We must aggressively grow the value of our portfolio, developing innovative brands and meeting the needs of both the young and the old, using the most innovative marketing techniques and new technologies. Show our values through our lives – Focus on the market – Work in the most intelligent ways – Act like owners – Be the brand “Our EcoEscuela program created playful initiatives based on simple messages that taught more than 10,000 schoolchildren about the importance of caring for the environment both at home and at school.” Política de Sustentabilidad En Corporación Lindley S.A. nos dedicamos a producir y comercializar bebidas no alcohólicas y pulpas, bajo estándares de sustentabilidad y responsabilidad social, orientados a la creación de valor económico, social y ambiental, desarrollando las comunidades donde operamos, promoviendo un estilo de vida saludable, respetando el medio ambiente e incorporando las expectativas de nuestros grupos de interés en la toma de decisiones. Since its beginning, the Business Development School has provided 37,926 of our clients with a total of 163,200 hours of training. Social Responsibility Programs We have launched several initiatives as part of our overall sustainability framework. In 2013, the main programs reached the following goals: • We held drawing and painting contests in which 60% of the students who visited us participated. 1880 artworks were entered, and twenty students received prizes for their work. EcoEscuela Business Development School • Environmental management training given to 1,150 school teachers. • This program, which has been going for more than a decade, offers training in management, business and marketing techniques. In 2013, the program served 5,800 clients in the course of more than 20,400 studenthours of training. Para esto, asumimos los siguientes compromisos en seis ejes de acción: 1 Ética, valores y Buen Gobierno Corporativo. Conducimos el negocio con altos estándares éticos, cumplimiento irrestricto de la legislación nacional y normativa Internacional de comportamiento 1, respetando nuestros valores, principios de Buen Gobierno Corporativo 2 y Código de Conducta Empresarial. Buscamos que este compromiso guíe el relacionamiento con nuestros accionistas, colaboradores, clientes, proveedores, distribuidores, comunidad, gobierno y sociedad civil. 2 Respeto y compromiso con nuestros colaboradores. Fomentamos un ambiente de trabajo apropiado para potenciar las capacidades, motivación y compromiso de nuestros colaboradores, como base de generación de valor para seguir construyendo un modelo de negocio exitoso y responsable. 3 Bienestar integral para nuestros consumidores. Promovemos hábitos de vida activa y saludable, una alimentación balanceada, y una adecuada hidratación entre nuestros consumidores, alineados con la filosofía de Bienestar Integral del Sistema Coca-Cola, ofreciendo un portafolio de productos que incluye bebidas bajas en y sin calorías. Proveemos información nutricional clara y transparente en todos nuestros productos. Promovemos nuestros productos de forma responsable por medio de nuestra política de Marketing Responsable, no dirigiendo publicidad a niños menores de 12 años en todo el mundo. 4 Respeto y desarrollo de nuestra comunidad. Desarrollamos operaciones eficientes y rentables en armonía con nuestras comunidades, evaluando y gestionando nuestros impactos económicos, sociales y ambientales; así como el desarrollo de programas que promueven una mejor calidad de vida de las comunidades donde operamos. 5 Calidad y cuidado de la salud, la seguridad ocupacional y el medio ambiente. Garantizamos que nuestros procesos se desarrollen bajo condiciones controladas de calidad, inocuidad, cuidado del medio ambiente, seguridad y salud ocupacional de los colaboradores; buscando desarrollar operaciones eficientes, responsables y justas con nuestros proveedores y distribuidores, transmitiéndoles nuestra cultura y valores corporativos, y generando valor compartido para toda la cadena. 6 Transparencia y mejora de nuestra gestión de sustentabilidad. Mantenemos una comunicación comprensible, transparente y continua de nuestra gestión de Sustentabilidad e impulsamos la mejora continua a través del diálogo con nuestros grupos de interés; promoviendo la reducción y reutilización de los recursos en toda nuestra cadena productiva; cumpliendo con los compromisos de la Plataforma de Sustentabilidad del Sistema Coca-Cola, y los principios y materias fundamentales de la Norma internacional ISO 26000, la Guía sobre responsabilidad social SA 8000 y otras normas aceptadas por la organización. • 502 students at 56 schools in Lima, Arequipa and Iquitos benefitted directly from this program. 40 of those schools now have the benefit of specifically designed Environmental Education committees. • More than 75 tons of plastic bottles recycled. Johnny Lindley Suárez Gerente General 25.06.2013 _________________________________________________________________________ __________________ 1. Declaración Universal de Derechos Humanos de Naciones Unidas y los Convenios internacionales de la Organización Internacional del Trabajo (OIT) 2. Cumplimiento de los Principios de Buen Gobierno para las Sociedades Peruanas. Factory Visit Programs • We had a total of 23,438 visitors, 65% of whom were students. The factories visited included the Rímac plant in Lima as well as our facilities in Arequipa and Trujillo. 94 Sustainability Management Volunteers for the Environment • We also organized a day of beach and river clean-up, in which more than 12,000 volunteers from all over Peru participated, collecting a total of 200,000 kilograms of litter and trash. • On World Environment Day, we organized a day of treeplanting in Lurín, with more than 700 saplings planted. 178 volunteers participated, including people from the local communities, authorities from the Municipality of Lurín, and members of the Coca-Cola System. Other projects: With the Littlest Ones Product donations worth S/. 75,305 were spread out amongst various organizations. We also donated 5,614 Christmas gifts to children in the following regions: Gifts Donated Region 3,614 Lima (Pucusana) 500 Iquitos 500 Arequipa 600 Cusco 400 Trujillo “As part of the Coca-Cola System, we have outlined objectives that will help us to ensure fair and balanced treatment for each of our stakeholders.” Along with other entities in the food and beverage sector, we created the Live Well, Grow Well Association. Together we have taught more than 50,000 children between the ages of five and nine about the importance of healthy dietary habits. Vulnerable Groups We joined the Recycle and Give Warmth project initiated by the Ministry of the Environment, in which 53,345 PET bottles were recycled to make 1,185 blankets, which were in turn sent to the Peruvian region of Puno, where the inhabitants were suffering from a powerful cold wave. We also joined the Peruvians Without Water movement, a campaign that emplaced ten fog-catching panels in Villa María del Triunfo. In this way, we helped to provide water for secondary consumption and irrigation to the district’s inhabitants, who lack basic utilities including water services. 96 Sustainability Management Honors and Prizes Our participation as a business in programs such as those mentioned above helped us to earn a number of distinctions, including a high ranking on the 2013 Corporate Reputation and Social Responsibility list compiled by Merco. On that list, we are ranked 15th of the top 100 companies in the country. Also of note is the fact that in the category of Socially Responsible Businesses and Good Corporate Governance in Peru, Lindley improved its ranking substantially from the previous year, reaching the Top 20. Furthermore, we received top honors as a Peru 2021 Socially Responsible Company, the result of a sustainability management system audit that involved 22 management entities and 31 process specialists. Renovation Our company profile is in a state of constant renewal, so as to be able to meet each of the challenges its growth presents. Company Profile Today, Corporación Lindley is a company with a century-long history. We have grown strong thanks to the support of our shareholders, our employees, and our millions of clients. Name The company’s formal name is Corporación Lindley S.A. Address The business is located at Jirón Cajamarca Nº 371, Rímac District, Lima. Main switchboard: 319-4000. History Everything began more than a century ago, when a family of English immigrants adopted the spirit of Peru. It was in 1910 that José R. Lindley and Martha Stoppanie de Lindley founded Fábrica de Aguas Gaseosas Santa Rosa de José R. Lindley e Hijos S.A. in the district of Rímac; the name pays homage to the patron saint of Lima. From that point on, Rímac has been the home base and headquarters of our company. 100 By 1928, the company was officially registered as José R. Lindley e Hijos S.A. In 1935 appeared one of the company’s (and the country’s) most emblematic products: Inca Kola. The soft drink with “the national flavor” was created to commemorate the 400th anniversary of the founding of the city of Lima—another emblematic part of our national identity. From that point on, there was no stopping our growth. In 1945, Isaac Lindley was named president and general manager of José R. Lindley e Hijos. During his reign, more than twenty economically interrelated companies were founded, including Inmobiliaria Lintab, founded in 1960 and devoted to the real estate business; Distral S.A., which was created en 1957 and devoted to the distribution, transportation and warehousing of beverages; and Frutos del País S.A., created in 1973 and devoted to the production and sales of juices, nectars and fruit pulp. In response to the group’s rapid expansion, at a shareholder meeting on 4 December 1996 it was decided that the corporation should be reorganized, with Inmobiliaria Lintab absorbing all of the other compaCaña sección nies created until that time to form Corporación José R. Lindley S.A. From Peru to the world After consolidating its position inside Peru, in 1999 the company took one of the most important steps in its history, signing an agreement with the world-famous Coca-Cola Company to become part of its global bottling network. Then in 2004, after a series of negotiations and transactions, Lindley became the principle shareholder of Embotelladora Latinoamericana (ELSA), thereby obtaining control of the bottling company. The result of this process was an optimization of resource usage, improvements in the commercial conduct of the system, and a much stronger competitive edge. The consolidation of Corporación José R. Lindley coincided, moreoever, with clear improvements in the country’s economy that were projected to spread strongly into the mass consumption sector. The success of this fusion is clearly reflected in the figures: the corporation increased its net equity by S/. 203,629,000. The synergies created allowed the company to realize some fifty separate savings projects, leading to savings of approximately $13 million per year. Simultaneously, the search for greater efficiency led to a restructuring of the production system, with new lines created to meet the growing demand. A century of success and flavor 2010 was a year of pride and celebration. It was the date of our centenary: 100 years of a very special commitment to our country. The efforts of four generations of the Lindley family, of all the people who’ve ever been involved in this company whose workers are its foundation, have allowed us to become one of the best-known companies in all of Peru. We chose the year 2010 to renew our corporate image as well, seeking a friend- “After consolidating its position inside Peru, in 1999 the company took one of the most important steps in its history, signing an agreement with the world-famous Coca-Cola Company to become part of its global bottling network.” lier public profile, and changing our name to Corporación Lindley S.A. That was also the year of the 75th anniversary of Inca Kola, the beverage that has forged the identity of millions of Peruvians: a genuine flagship product. A Symbol of Peru As part of the centenary celebration, Corporación Lindley was lauded by the Peruvian government, receiving honors from the President of the Republic, the President of Congress, the Mayor of Lima, the Regional Presidents of Arequipa, Cusco, Loreto and La Libertad, and other governmental authorities. In November 2011, we consolidated financing for our investment plan and the restructuring of our financial liabilities through the issue The company’s brand renovation process peaked in 2010, with the longawaited launch of our new corporate identity. and placement of bonds valued at $320 million filed with the Security Exchange Commission (SEC) in New York. In 2012, the Trujillo Megaplant was brought on line following an investment of $125 million in cuttingedge technology that puts us in the vanguard of beverage production. Only a year ago we undertook another enormous international financing operation: a bond issue structured by JP Morgan and Citibank for the sum of $260 million, at a 4.625% interest rate over 10 years. The success of Corporación Lindley is the result of decades of constant labor. We began our journey on Jirón Cajamarca in the Rímac district, and you can still find us there, hard at work. We believe that progress and wellness are inseparable. That’s why each action we take is full of passion and dedication, now and in the future as well. Economic Group Our economic group consists of two companies: • Corporación Lindley S.A. • Embotelladora La Selva S.A. Share Capital The share capital of the company currently stands at S/. 580,981,459, a sum represented by that same number of shares. The value of each share is S/. 1.00. Investment Policy Each year, the need for investment in fixed assets is re-evaluated in accordance with the commercial strategy of the corporation and the development needs of social activities; the proposed investments are brought before the Board of Directors for approval. In 2013, $181 million were invested in fixed assets. Special relationships between the corporation and the economic group Embotelladora La Selva S.A., a Loreto-based, wholly-owned subsidiary of Corporación Lindley, enjoys tax benefits and exemptions thanks to laws that encourage development in the Amazon jungle. Dividend Policy At the Annual Shareholders Meeting of 26 March 2013, the following dividend policy was approved: “To distribute dividends in cash or sha104 Share Structure Common Shareholders More than 50% 1 308,673,764 53.13% Between 5% and 50% 1 223,774,704 38.52% Less than 5% 380 48,532,991 8.35% 580,981,459 100% Common Shares (Distribution) Type of shares Number of shares Nominal value per share Series A 223,774,704 S/.1.00 Series B 329,870,528 S/.1.00 Series C 27,336,227 S/.1.00 Total capital 580,981,459 S/.1.00 Investment Shareholders Less than 1% 2,754 27.9% Between 1% and 5% 11 23.8% Between 5% and 10% 1 9.7% More than 10% 3 38.6% 2,769 100% res of its own issuance, the product of recapitalization of net profits of free distribution, so long as the investment and financing needs of the year have been covered with no adverse effect to the investment plan, ensuring the fulfillment of financial commitments and obligations accepted by financial institutions with the capital market”. profits would be distributed by paying a dividend of S/. 0.08 per common share and per investment share. 16 April 2013 was chosen as the registration date, and 26 April 2013 as the date that dividends would be paid, with the remaining profits to be added to the accumulated earnings account. Share price movement The company’s investment shares traded on the Lima stock exchange had a favorable rate of return during FY2013, as shown in the following report: Dividends declared in the fiscal year At the Annual Shareholders Meeting of 26 March 2013, it was agreed that 106 2013 Share Prices Opening S/. Closing S/. S/. Max. Price S/. Min. Price Average Price S/. 2013-01 2.45 2.50 2.62 2.40 2.54 CORLINI 1 2013-02 2.55 2.91 2.95 2.55 2.68 PEP434015009 CORLINI 1 2013-02 2.95 3.00 3.05 2.95 3.00 PEP434015009 CORLINI 1 2013-04 3.00 3.15 3.15 2.95 3.01 PEP434015009 CORLINI 1 2013-05 3.15 3.25 3.33 3.15 3.25 PEP434015009 CORLINI 1 2013-06 3.20 3.00 3.25 3.00 3.13 PEP434015009 CORLINI 1 2013-07 3.00 2.90 3.00 2.83 2.94 PEP434015009 CORLINI 1 2013-08 2.86 3.00 3.00 2.80 2.93 PEP434015009 CORLINI 1 2013-09 2.99 2.95 3.05 2.95 2.99 PEP434015009 CORLINI 1 2013-10 2.94 2.95 3.00 2.94 2.99 PEP434015009 CORLINI 1 2013-11 2.85 2.80 2.85 2.70 2.71 PEP434015009 CORLINI 1 2013-12 2.65 2.70 2.70 2.57 2.63 ISIN Code Symbol Year/Month PEP434015009 CORLINI 1 PEP434015009 Caña sección Ernst & Young Report Consolidated financial statements as of 31 December 2013 and 31 December 2012, together with the opinion of independent auditors. Corporación Lindley S.A. y Subsidiaria Estados financieros consolidados al 31 de diciembre de 2013 y de 2012, junto con el dictamen de los auditores independientes Contenido BORRADOR Corporación Lindley S.A. y Subsidiaria BORR Dictamen de los auditores independientes Estados financieros consolidados al 31 de diciembre de 2013 y de 2012 junto con el dictamen de los auditores independientes Estados financieros consolidados Estado consolidado de situación financiera Estado consolidado de resultados Estado consolidado de resultados integrales Estado consolidado de cambios en el patrimonio neto Estado consolidado de flujos de efectivo Notas a los estados financieros consolidados 110 Caña sección Dictamen de los auditores independientes Dictamen de los auditores independientes (continuación) A los señores Accionistas de Corporación Lindley S.A. Opinión Hemos auditado los estados financieros consolidados adjuntos de Corporación Lindley S.A. y Subsidiaria, (conjuntamente el “Grupo”) que comprenden el estado consolidado de situación financiera al 31 de diciembre de 2013 y de 2012, y los correspondientes estados consolidados de resultados, de resultados integrales, de cambios en el patrimonio neto y de flujos de efectivo terminados en esos años, así como el resumen de políticas contables significativas y otras notas explicativas. BORRADOR En nuestra opinión, los estados financieros consolidados adjuntos, presentan razonablemente, en todos sus aspectos materiales, la situación financiera consolidada de Corporación Lindley S.A. y Subsidiaria al 31 de diciembre de 2013 y de 2012, los resultados consolidados de sus operaciones y sus flujos de efectivo consolidados por los años terminados en esas fechas, de acuerdo con Normas Internacionales de Información Financiera. Responsabilidad de la Gerencia sobre los estados financieros consolidados Lima, Perú, 14 de febrero de 2014 La Gerencia es responsable de la preparación y presentación razonable de estos estados financieros consolidados de acuerdo con Normas Internacionales de Información Financiera, y del control interno que la Gerencia determina que es necesario para permitir la preparación de estados financieros consolidados que estén libres de errores materiales, ya sea por fraude o error. Refrendado por: Responsabilidad del auditor Nuestra responsabilidad es expresar una opinión sobre estos estados financieros consolidados basada en nuestras auditorías. Nuestras auditorías fueron realizadas de acuerdo con normas de auditoría generalmente aceptadas en Perú. Dichas normas requieren que cumplamos con requerimientos éticos y planifiquemos y realicemos la auditoría para tener la seguridad razonable de que los estados financieros consolidados están libres de errores materiales. Carlos Valdivia C.P.C.C. Matrícula No.27255 Una auditoría implica realizar procedimientos para obtener evidencia de auditoría sobre los saldos y las divulgaciones en los estados financieros consolidados. Los procedimientos seleccionados dependen del juicio del auditor, incluyendo la evaluación de los riesgos de que los estados financieros consolidados contengan representaciones erróneas de importancia relativa ya sea debido a fraude o error. Al realizar esta evaluación de riesgos, el auditor toma en consideración el control interno relevante del Grupo para la preparación y presentación razonable de los estados financieros consolidados, con la finalidad de diseñar los procedimientos de auditoría que resultan apropiadas en las circunstancias, pero no con el propósito de expresar una opinión sobre la eficacia del control interno vigente en el Grupo. Una auditoría incluye evaluar que las políticas contables utilizadas sean apropiadas y la razonabilidad de las estimaciones contables efectuadas por la Gerencia y la presentación de los estados financieros consolidados tomados en su conjunto. Consideramos que la evidencia de auditoría obtenida es suficiente y apropiada para proporcionarnos una base para nuestra opinión de auditoría. 112 Inscrita en la partida 11397283 del Registro de Personas Jurídicas de Lima y Callao Miembro de Ernst & Young Global Caña sección 114 11 11(c) 10 9 6 5 8 7 6 22(b) 5 4 Nota 3,210,100 __________ 2,129,489 __________ 15,449 __________ 7,370 305,555 1,613,050 117,639 52,315 18,111 1,080,611 __________ 34,856 __________ 40,868 3,900 282,530 44,055 118,996 208,744 346,662 2013 S/.(000) Las notas adjuntas son parte integrante del estado de situación financiera consolidado. Total activo Total activo no corriente Otros activos Intangibles, neto Plusvalía Propiedades, planta y equipo, neto Propiedades de inversión, neto Otras cuentas por cobrar y otros activos financieros, neto Cuentas por cobrar comerciales, neto Activo no corriente Total activo corriente Crédito por impuesto a las ganancias Inversiones financieras mantenidas para la venta Gastos contratados por anticipado Inventarios, neto Otras cuentas por cobrar y otros activos financieros, neto Cuentas por cobrar a relacionadas Cuentas por cobrar comerciales, neto Efectivo y equivalentes de efectivo Activo corriente Activo Al 31 de diciembre de 2013 y de 2012 Estado consolidado de situación financiera Corporación Lindley S.A. y Subsidiaria 2,531,962 __________ 1,766,786 __________ 9,526 __________ 1,722 305,555 1,291,532 105,922 24,486 28,043 765,176 __________ 942 __________ 228,916 3,678 258,116 38,078 43,924 150,483 41,039 2012 S/.(000) Total pasivo y patrimonio neto Total patrimonio neto Participaciones no controladoras Resultados acumulados Otras reservas de patrimonio Reserva legal Acciones de inversión Capital social Patrimonio atribuible a los propietarios de la controladora: Patrimonio neto Total pasivo Pasivo neto por impuesto a las ganancias diferido Instrumentos financieros derivados Obligaciones financieras Total pasivo corriente Instrumentos financieros derivados Otras cuentas por pagar Impuesto a las ganancias y participaciones por pagar Cuentas por pagar a relacionadas Cuentas por pagar comerciales Obligaciones financieras Pasivo corriente Pasivo y patrimonio neto 16 15 26 14 26 13 22(b) 12 14 Nota 3,210,100 __________ 640,812 __________ 493 __________ 640,319 (19,507) __________ (9,289) 16,168 71,966 580,981 2,569,288 __________ 68,978 __________ - 1,650,610 849,700 10,542 __________ 127,574 199 36,559 626,826 48,000 2013 S/.(000) 2,531,962 __________ 772,781 __________ 512 __________ 772,269 105,125 __________ (1,971) 16,168 71,966 580,981 1,759,181 __________ 42,473 __________ 1,773 974,546 740,389 9,152 __________ 152,411 16,298 96,861 350,252 115,415 2012 S/.(000) Corporación Lindley S.A. y Subsidiaria Estado consolidado de resultados Por los años terminados el 31 de diciembre de 2013 y de 2012 Nota Utilidad bruta Utilidad operativa financieros derivados Impuesto a las ganancias Utilidad (pérdida) por acción básica y diluida controladora (en miles de unidades) 26 ganancias 15(b) Utilidad (pérdida) neta Propietarios de la controladora Participaciones no controladoras Caña sección Las notas adjuntas son parte integrante de este estado consolidado. 2013 S/.(000) S/.(000) Gastos de ventas 19 (411,102) (370,457) Gastos de administración 19 (103,909) (89,127) Otros ingresos operativos 20 Otros gastos operativos 20 (168,886) __________ 138,684 155,132 4,812 __________ (42,424) 2012 Ventas netas 18 2,116,012 2,051,053 Costo de ventas 19 (1,415,667) __________ (1,394,239) __________ 700,345 656,814 (116,043) __________ 74,701 155,888 Ingresos financieros 21 106,028 122,975 Gastos financieros 21 (308,396) (148,643) Cambios en el valor razonable de los instrumentos 1,582 __________ Utilidad (pérdida) antes de impuesto a las 131,802 Utilidad (pérdida) neta atribuible a: Promedio ponderado del número de acciones en circulación atribuible a los propietarios de la (29,991) __________ (56,474) __________ (72,415) __________ 75,328 __________ (72,396) 75,296 (19) __________ 32 __________ (72,415) __________ 75,328 __________ 24 (0.111) __________ 0.115 __________ 24 652,947 __________ 652,947 __________ 116 Las notas adjuntas son parte integrante de este estado consolidado. Total resultados integrales del ejercicio (79,733) ________ 62,044 ________ Caña sección __________ 580,981 __________ Saldos al 31 de diciembre de 2013 - __________ - 580,981 __________ - __________ 580,981 __________ __________ - __________ - 580,981 __________ - __________ - - - 580,981 580,981 Dividendos declarados y pagados, nota 16 (e) Las notas adjuntas son parte integrante de este estado consolidado. 32 ________ Total resultados integrales 62,012 (19) ________ coberturas de flujo de efectivo, neto de su efecto (79,714) Participaciones no controladoras impositivo, nota 26 Propietarios de la controladora Pérdida no realizada por cambios en el valor razonable de 62,044 ________ Pérdida neta (79,733) ________ Saldos al 31 de diciembre de 2012 Total resultados integrales del ejercicio Transferencia a reserva legal (13,284) ________ Total resultados integrales (7,318) ________ coberturas de flujo de efectivo, neto de su efecto Total otros resultados integrales del ejercicio impositivo, nota 26 227 ________ (757) disponibles para la venta, nota 8 ________ Pérdida no realizada por cambios en el valor razonable de Resultados no realizados provenientes de Utilidad neta 5,466 71,966 __________ __________ - __________ - 71,966 __________ - __________ - - 71,966 16,168 __________ __________ - __________ - 16,168 11,718 __________ - __________ - - 4,450 (8,759) __________ __________ (7,318) (7,318) __________ - (1,441) __________ (12,754) (12,754) __________ - - 11,313 - - (530) __________ __________ - __________ - (530) __________ (530) __________ (530) S/.(000) (19,507) __________ (52,236) __________ (72,396) __________ (72,396) 105,125 (11,718) __________ 75,296 __________ - 75,296 41,547 S/.(000) 640,319 __________ (52,236) __________ (79,714) (7,318) __________ (72,396) 772,269 __________ 62,012 (12,754) __________ (530) 75,296 710,257 S/.(000) 493 __________ __________ (19) __________ (19) 512 __________ 32 __________ - 32 480 S/.(000) Participaciones no controladoras Por los años terminados el 31 de diciembre de 2013 y de 2012 Pérdida por cambios en el valor razonable de las inversiones S/.(000) 2012 Total Estado consolidado de resultados integrales Saldos al 1° de enero de 2012 Atribuible a: inversiones disponibles para la venta, nota 8 Efecto en el impuesto a las ganancias, nota 15 S/.(000) (18,220) S/.(000) 3,136 Atribuible a los propietarios de la controladora ____________________________________________________________________________________________________________ Resultados no Resultados no realizados realizados provenientes de provenientes de contratos de inversiones cobertura de disponibles para Capital Acciones de Reserva Resultados social inversión legal flujos de efectivo la venta acumulados (10,454) S/.(000) de flujo de efectivo, nota 26 En miles Efecto en el impuesto a las ganancias, nota 15 75,328 ________ Número de acciones Resultados no realizados proveniente de coberturas (72,415) ________ Por los años terminados el 31 de diciembre de 2013 y de 2012 Otros resultados integrales del ejercicio S/.(000) Estado consolidado de cambios en el patrimonio neto 2013 S/.(000) Corporación Lindley S.A. y Subsidiaria Utilidad (pérdida) neta 640,812 __________ (52,236) __________ (79,333) (7,318) __________ (72,415) 772,781 __________ 62,044 (12,754) __________ (530) 75,328 710,737 S/.(000) Total patrimonio v Corporación Lindley S.A. y Subsidiaria Información sobre el cumplimiento de los principios de buen gobierno para las sociedades peruanas b. De haber convocado a Juntas de Accionistas, complete la siguiente información para cada una de ellas: Información sobre el cumplimiento de los principios de buen gobierno para las sociedades peruanas Fecha de Fecha de aviso de la junta convocatoria EJERCICIO ANUAL 2013 Razón social: CORPORACIÓN LINDLEY S.A. RUC: 20101024645 Dirección: Jr. Cajamarca Nº 371, Rímac, Lima Teléfono: 481-2070. Fax: 481-3266 Página web: www.lindley.pe Representante bursátil: Fernando Luiz Gomes Correo electrónico: [email protected] General Nº de acc. asistentes X 98,50 Duración Hora de inicio Hora de término 572.267.055 8:30 a.m. 9:50 a.m. 15 de mar. 26 de mar. Los Eucaliptos 555, San Isidro. 4 de abr. 8 de abr. Jr. Cajamarca 371, Rímac X 98,42 571.814.389 8:30 a.m. 9:30 a.m. 12 de nov. 15 de nov. Jr. Cajamarca 371, Rímac X 98,42 546.562.529 8:30 a.m. 9:30 a.m. La difusión se hace mediante aviso en dos diarios de circulación nacional. No se utiliza ningún otro medio. Los derechos de los accionistas d. Indique si los medios señalados en la pregunta anterior se encuentran regulados en algún(os) documento(s) de la EMPRESA. Cumplimiento Principios 0 1 2 3 4 1. Principio (I.C.1. segundo párrafo).- No se debe incorporar en la agenda asuntos genéricos, debiéndose precisar los puntos a tratar, de modo que se discuta cada tema por separado, facilitando su análisis y evitando la resolución conjunta de temas respecto de los cuales se puede tener una opinión diferente. X 2. Principio (I.C.1. tercer párrafo).- El lugar de celebración de las Juntas Generales se debe fijar de modo que se facilite la asistencia de los accionistas a las mismas. X El medio utilizado se encuentra establecido en los Estatutos de la Sociedad. e. En caso la EMPRESA cuente con una página web corporativa, ¿es posible obtener las actas de las Juntas de Accionistas a través de dicha página? No está previsto este mecanismo. Principios 3. Principio (I.C.2).- Los accionistas deben contar con la oportunidad de introducir puntos a debatir, dentro de un límite razonable, en la agenda de las Juntas Generales. Los temas que se introduzcan en la agenda deben ser de interés social y propios de la competencia legal o estatutaria de la Junta. El Directorio no debe denegar esta clase de solicitudes sin comunicar al accionista un motivo razonable. a. Indique el número de Juntas de Accionistas convocadas por la EMPRESA durante el ejercicio materia del presente informe. 120 Especial Quórum % c. ¿Qué medios, además del contemplado en el artículo 43 de la Ley General de Sociedades, utiliza la EMPRESA para convocar las Juntas? Sección primera: evaluación de 26 principios Tipo Tipo de junta Lugar de la junta Número Junta Obligatoria Anual de Accionistas 1 Junta General de Accionistas 2 Caña sección Cumplimiento 0 X 1 2 3 4 a. Indique si los accionistas pueden incluir puntos a tratar en la agenda mediante un mecanismo adicional al contemplado en la Ley General de Sociedades (artículo 117 para Sociedades Anónimas Regulares y artículo 255 para Sociedades Anónimas Abiertas): Tipo de junta Fecha de junta General Especial A través de poderes Ejercicio directo 26 de mar. 0,0600358% 99,5889642% X 8 de abr. 4,3464135% 93,8123805% X 15 de nov. -0- 94,075725% X No se encuentran previstos mecanismos adicionales. b. En caso la respuesta a la pregunta anterior sea afirmativa, detalle los mecanismos alternativos: Participación (%) sobre el total de acciones con derecho a voto c. Indique los requisitos y formalidades exigidos para que un accionista pueda ser representado en una Junta. c. Indique si los mecanismos descritos en la pregunta anterior se encuentran regulados en algún(os) documento(s) de la EMPRESA. No se encuentran previstos mecanismos adicionales. d. Indique el número de solicitudes presentadas por los accionistas durante el ejercicio materia del presente informe para la inclusión de temas a tratar en la agenda de juntas. No se han registrado solicitudes. Principios 4. Principio (I.C.4.i.).- El estatuto no debe imponer límites a la facultad de que todo accionista con derecho de participar en las Juntas Generales pueda hacerse representar por la persona que designe. Cumplimiento 0 1 2 3 Carta simple Anticipación (número de días previos a la junta con que debe presentarse el poder) 24 horas Costo (indique si existe un pago que exija la empresa para estos efectos y a cuánto asciende) Ninguno d. Indique si los requisitos y formalidades descritas en la pregunta anterior se encuentran regulados en algún(os) documento(s) de la EMPRESA. 4 Los requisitos y formalidades se encuentran regulados en el Estatuto de la Sociedad. X Tratamiento equitativo de los accionistas El Estatuto permite que el accionista pueda ser representado en Junta por otro accionista. Principios a. De acuerdo con lo previsto en el artículo 122 de la Ley General de Sociedades, indique si el estatuto de la EMPRESA limita el derecho de representación: 5. Principio (II.A.1, tercer párrafo).- Es recomendable que la sociedad emisora de acciones de inversión u otros valores accionarios sin derecho a voto ofrezca a sus tenedores la oportunidad de canjearlos por acciones ordinarias con derecho a voto o que prevean esta posibilidad al momento de su emisión. El Estatuto no limita el derecho de representación de los accionistas. b. Indique para cada Junta realizada durante el ejercicio materia del presente informe la siguiente información: 122 Formalidad (indique si la empresa exige carta simple, carta notarial, escritura pública u otros) Caña sección Cumplimiento 0 X 1 2 3 4 a. ¿La EMPRESA ha realizado algún proceso de canje de acciones de inversión en los últimos cinco años? Indique si los requisitos especiales descritos en la pregunta anterior se encuentran regulados en algún(os) documento(s) de la EMPRESA. No se ha realizado ningún canje, no teniendo mecanismo establecido para dicho efecto. Los requisitos indicados han sido considerados en el Reglamento del Directorio preparado por la Gerencia General y la Dirección de Gobierno Corporativo, que será aprobado por el Directorio de la Sociedad en próxima oportunidad. Cumplimiento Principios 0 6. Principio (II.B).- Se debe elegir un número suficiente de directores capaces de ejercer un juicio independiente en asuntos donde haya potencialmente conflictos de intereses, pudiéndose, para tal efecto, tomar en consideración la participación de los accionistas carentes de control. Los directores independientes son aquellos seleccionados por su prestigio profesional y que no se encuentran vinculados con la administración de la sociedad ni con los accionistas principales de la misma. 1 2 3 c. Indique si los directores de la EMPRESA son parientes en primer grado o en segundo grado de consanguinidad, o parientes en primer grado de afinidad, o cónyuge de: 4 Nombres y apellidos del director X Con ocasión de la Junta Obligatoria Anual realizada el 26 de marzo de 2013, se amplió el número de directores de la sociedad, considerándose en la elección a un mayor número de directores independientes. Grado de parentesco Accionista Director Johnny Lindley Taboada* X X Luis Alfredo Arredondo Lindley 3er. grado Johnny Robinson Lindley Suárez X X Johnny Lindley Taboada 1er. grado Johnny Robinson Lindley Suárez X X Luis Alfredo Arredondo Lindley 3er. grado d. En caso que algún miembro del Directorio ocupe o haya ocupado durante el ejercicio materia del presente informe algún cargo gerencial en la EMPRESA, indique la siguiente información: Número Dependientes 6 Independientes 3 Total 9 Nombres y apellidos del director Johnny Robinson Lindley Suárez b. Indique los requisitos especiales (distintos de los necesarios) para ser director independiente de la EMPRESA. Cargo gerencial que desempeña o desempeñó Gerente general Fecha en el cargo gerencial Inicio Término 27/09/2004 Continúa e. En caso algún miembro del Directorio de la EMPRESA también sea o haya sido durante el ejercicio materia del presente informe miembro de Directorio de otra u otras empresas inscritas en el Registro Público del Mercado de Valores, indique la siguiente información: Los directores independientes seleccionados y nombrados han sido considerados para tal cargo, basándose en su prestigio personal y profesional, y no se encuentran vinculados con la administración de la sociedad ni con los accionistas principales de la misma. 124 Gerente Nombres y apellidos del accionista / director / gerente * Fallecido el 28.01.14 / **Porcentaje de participación a.Indique el número de directores dependientes e independientes de la EMPRESA. Directores Vinculación con: El señor César Emilio Rodríguez Larraín Salinas, director de la empresa, también participa como director y presidente de las siguientes empresas: Caña sección Información adicional ** 53,12% Comunicación y transparencia Informativa Empresa Rol LAN Perú Presidente Inmuebles Comerciales del Perú S.A. Presidente Inmuebles Panamericana S.A. Rol Compañía Minera Atacocha Director Rimac Seguros Director Compañía Minera Milpo Director InRetail (Grupo Interbank) Director Andino Investment Holding Director El señor Leslie Pierce, director de la empresa, también participa como director de las siguientes empresas: Empresa Presidente UNACEM Director Grupo Romero Director 1 2 3 X Razón social de la sociedad de auditoría Servicio Periodo Retribución Medina, Zaldívar, Paredes & Asociados Soc. Civil Inf/Fin 2009 100% Medina, Zaldívar, Paredes & Asociados Soc. Civil Inf/Fin 2010 100% Medina, Zaldívar, Paredes & Asociados Soc. Civil Inf/Fin 2011 100% Medina, Zaldívar, Paredes & Asociados Soc. Civil Inf/Fin 2012 100% Medina, Zaldívar, Paredes & Asociados Soc. Civil Inf/Fin 2013 48,59% b. Describa los mecanismos preestablecidos para contratar a la sociedad de auditoría encargada de dictaminar los estados financieros anuales (incluida la identificación del órgano de la EMPRESA encargado de elegir a la sociedad auditora). 126 4 a. Indique la siguiente información de las sociedades de auditoría que han brindado servicios a la EMPRESA en los últimos 5 años. Rol Sider Perú 0 7. Principio (IV.C, segundo, tercer y cuarto párrafo).- Si bien, por lo general, las auditorías externas están enfocadas a dictaminar información financiera, estas también pueden referirse a dictámenes o informes especializados en los siguientes aspectos: peritajes contables, auditorías operativas, auditorías de sistemas, evaluación de proyectos, evaluación o implantación de sistemas de costos, auditoría tributaria, tasaciones para ajustes de activos, evaluación de cartera, inventarios u otros servicios especiales. Es recomendable que estas asesorías sean realizadas por auditores distintos o, en caso las realicen los mismos auditores, ello no afecte la independencia de su opinión. La sociedad debe revelar todas las auditorías e informes especializados que realice el auditor. Se debe informar respecto a todos los servicios que la sociedad auditora o auditor presta a la sociedad, especificándose el porcentaje que representa cada uno, y su participación en los ingresos de la sociedad auditora o auditor. Director El señor Luis Carranza Ugarte, director de la empresa, también participa como director de las siguientes empresas: Empresa Cumplimiento Principios Caña sección El órgano encargado de contratar a la sociedad auditora es la Junta Obligatoria Anual, basándose en la propuesta que realiza el Directorio. Indique si los mecanismos descritos en la pregunta anterior se encuentran contenidos en algún(os) documento(s) de la EMPRESA. 8. Principio (IV.D.2).- La atención de los pedidos particulares de información solicitados por los accionistas, los inversionistas en general o los grupos de interés relacionados con la sociedad, debe hacerse a través de una instancia y/o personal responsable designado al efecto. X X Vía telefónica X X X X c. Indique si el procedimiento de la EMPRESA para tramitar las solicitudes de información de los accionistas y/o los grupos de interés de la EMPRESA se encuentra regulado en algún(os) documento(s) de la EMPRESA. 4 La responsabilidad recaída en la Gerencia de Contraloría se encuentra establecida en documentos internos de la sociedad. X Indique el número de solicitudes de información presentadas por los accionistas y/o grupos de interés de la EMPRESA durante el ejercicio materia del presente informe. Cumplimiento No se han recibido solicitudes de accionistas en el ejercicio evaluado. A nivel de inversionistas, el requerimiento de información es fluido, por lo que se absuelve de forma directa e inmediata, en la oportunidad en que se efectúa la presentación trimestral de los Estados Financieros en una conferencia telefónica múltiple. La Dirección de Administración y Finanzas es responsable de la comunicación con los inversionistas y otros grupos de interés, mediante reuniones, como mínimo, una vez por trimestre. Para el mantenimiento de dicha relación, se ha establecido una posición específica en el organigrama de la Dirección con responsabilidad para tratar cualquier asunto referido a la relación con los inversionistas. Asimismo, se ha encargado la relación con los accionistas a la Gerencia de Contraloría de la mencionada Dirección. d. En caso la EMPRESA cuente con una página web corporativa, ¿incluye una sección especial sobre gobierno corporativo o relaciones con accionistas e inversores? La empresa sí cuenta con una página web corporativa relacionada con los aspectos de Gobierno Corporativo, que contiene una sección dedicada a los accionistas. a. Indique cuál(es) es(son) el(los) medio(s) o la(s) forma(s) por la que los accionistas o los grupos de interés de la EMPRESA pueden solicitar información para que su solicitud sea atendida. 128 Directamente en la empresa La persona encargada es el Sr. Segundo Capristán Núñez, gerente de Contraloría de la Dirección de Administración, Finanzas y Sistemas. La sociedad de auditoría se reunió en más de cinco ocasiones para dicho fin. 3 X b. Sin perjuicio de las responsabilidades de información que tiene el gerente general de acuerdo con el artículo 190 de la Ley General de Sociedades, indique cuál es el área y/o persona encargada de recibir y tramitar las solicitudes de información de los accionistas. En caso sea una persona la encargada, incluir adicionalmente su cargo y área en la que labora: d. Indique el número de reuniones que, durante el ejercicio materia del presente informe, el área encargada de auditoría interna ha celebrado con la sociedad auditora contratada: 2 X Otros (detalle) La sociedad auditora ha realizado la auditoría de Embotelladora La Selva para el periodo 2013. 1 Correo electrónico Correo postal c. Indique si la sociedad de auditoría contratada para dictaminar los estados financieros de la EMPRESA, correspondientes al ejercicio materia del presente informe, dictaminó también los estados financieros del mismo ejercicio para otras empresas de su grupo económico. 0 Grupos de interés Página de internet El mecanismo se encuentra establecido en los Estatutos de la Sociedad, y anualmente se establece lo pertinente en las actas del Directorio y la Junta Obligatoria Anual. Principios Accionistas Caña sección Durante el ejercicio materia del presente informe, indique si ha recibido algún reclamo por limitar el acceso de información a algún accionista: Principios No se han recibido reclamos. Principios Cumplimiento 0 1 9. Principio IV.D.3.).- Los casos de duda sobre el carácter confidencial de la información solicitada por los accionistas o por los grupos de interés relacionados con la sociedad deben ser resueltos. Los criterios deben ser adoptados por el Directorio y ratificados por la Junta General, así como incluidos en el estatuto o reglamento interno de la sociedad. En todo caso, la revelación de información no debe poner en peligro la posición competitiva de la empresa ni ser susceptible de afectar el normal desarrollo de las actividades de la misma. 2 3 4 Cumplimiento 0 10. Principio (IV.F, primer párrafo).- La sociedad debe contar con auditoría interna. El auditor interno, en el ejercicio de sus funciones, debe guardar relación de independencia profesional respecto de la sociedad que lo contrata. Debe actuar observando los mismos principios de diligencia, lealtad y reserva que se exigen al Directorio y la Gerencia. a. Indique si la EMPRESA cuenta con un área independiente encargada de auditoría interna. X Sí, la empresa cuenta con una Gerencia de Auditoría Interna. b. En caso la respuesta a la pregunta anterior sea afirmativa, dentro de la estructura orgánica de la EMPRESA indique, jerárquicamente, de quién depende auditoría interna y a quién tiene la obligación de reportar. a. ¿Quién decide sobre el carácter confidencial de una determinada información? Depende del director de Gobierno Corporativo, dirección que reporta de manera directa al Directorio de la sociedad. La Gerencia de Auditoría Interna reporta al de Comité de Auditoría del Directorio. El órgano que establece el carácter confidencial de determinada información es el Directorio de la sociedad. c. Indique cuáles son las principales responsabilidades del encargado de auditoría interna y si cumple otras funciones ajenas a la auditoría interna. b. Detalle los criterios preestablecidos de carácter objetivo que permiten calificar determinada información como confidencial. Adicionalmente, indique el número de solicitudes de información presentadas por los accionistas durante el ejercicio materia del presente informe que fueron rechazadas debido al carácter confidencial de la información. • Elaborar y ejecutar el plan anual de auditoría. • Ejecutar exámenes especiales en los procesos. • Preparar y presentar informes de cumplimiento de los procesos de la empresa y de los controles internos, directivas y procedimientos establecidos. No existen criterios preestablecidos de manera expresa; sin embargo, el código de conducta empresarial establece los criterios para definir el carácter público o no público de la información. • Asegurar la función de fortaleza del sistema de control interno. c. Indique si los criterios descritos en la pregunta anterior se encuentran contenidos en algún(os) documento(s) de la EMPRESA. La Gerencia de Auditoría Interna ejerce su función a dedicación exclusiva. Indique si las responsabilidades descritas en la pregunta anterior se encuentran reguladas en algún(os) documento(s) de la EMPRESA. No se encuentran regulados expresamente, con excepción de lo ya comentado en la pregunta anterior. Las responsabilidades de la Gerencia de Auditoría Interna se encuentran detalladas en el manual de puesto de dicha posición. Adicionalmente, las responsabilidades y atribuciones del comité de auditoría están aprobadas en el documento estatuto del Comité de Auditoría, aprobado por el Directorio de la sociedad. 130 Caña sección 1 2 3 4 X Principios b. Indique el órgano que se encarga de: Cumplimiento 0 1 2 3 11. El Directorio debe realizar ciertas funciones claves, a saber: Principio (V.D.1).- Evaluar, aprobar y dirigir la estrategia corporativa; establecer los objetivos y metas, así como los planes de acción principales, la política de seguimiento, el control y manejo de riesgos, los presupuestos anuales y los planes de negocios; controlar la implementación de los mismos; y supervisar los principales gastos, inversiones, adquisiciones y enajenaciones. 4 X a. En caso el Directorio de la EMPRESA se encuentre encargado de la función descrita en este principio, indicar si esta función del Directorio se encuentra contenida en algún(os) documento(s) de la EMPRESA. Función Directorio Contratar y sustituir al gerente general X Contratar y sustituir a la plana gerencial X Fijar la remuneración de los principales ejecutivos X Evaluar la remuneración de los principales ejecutivos X Evaluar la remuneración de los directores Las funciones del Directorio están expresamente establecidas en el Estatuto de la Sociedad. El Reglamento del Directorio que precisará con mayor detalle el ejercicio de este órgano se encuentra preparado para su presentación y aprobación por el Directorio en próxima oportunidad. Cumplimiento 0 1 2 3 4 El Directorio debe realizar ciertas funciones claves, a saber: 12.Principio (V.D.2).- Seleccionar, controlar y, cuando se haga necesario, sustituir a los ejecutivos principales, así como fijar su retribución. 13.Principio (V.D.3).- Evaluar la remuneración de los ejecutivos principales y de los miembros del Directorio, asegurándose que el procedimiento para elegir a los directores sea formal y transparente. X Junta Obligatoria Anual Accionistas Sí Contratar y sustituir a los principales ejecutivos X Fijar la remuneración de los principales ejecutivos X Evaluar la remuneración de los principales ejecutivos X Evaluar la remuneración de los directores X Elegir a los directores X No d. En caso la respuesta a la pregunta anterior sea afirmativa para uno o más de los procedimientos señalados, indique si dichos procedimientos se encuentran regulados en algún(os) documento(s) de la EMPRESA. X Se encuentran regulados en el estatuto, en la política de personal y en los acuerdos del Directorio. a. En caso el Directorio de la EMPRESA se encuentre encargado de las funciones descritas en este principio, indique si ellas se encuentran reguladas en algún(os) documento(s) de la EMPRESA. Las funciones del Directorio están expresamente establecidas en el Estatuto de la Sociedad. El Reglamento del Directorio que precisará con mayor detalle el ejercicio de este órgano se encuentra preparado para su presentación y aprobación por el Directorio en próxima oportunidad 132 Otros (indique) c. Indique si la EMPRESA cuenta con políticas internas o procedimientos definidos para: Políticas para: Principios Gerente general Caña sección Principios Principios Cumplimiento 0 14.El Directorio debe realizar ciertas funciones claves, a saber: Principio (V.D.4).- Realizar el seguimiento y control de los posibles conflictos de intereses entre la administración, los miembros del Directorio y los accionistas, incluidos el uso fraudulento de activos corporativos y el abuso de transacciones entre partes interesadas. 1 2 3 4 X a. En caso el Directorio de la EMPRESA se encuentre encargado de la función descrita en este principio, indique si esta función del Directorio se encuentra contenida en algún(os) documento(s) de la EMPRESA. Cumplimiento 0 2 3 15. El Directorio debe realizar ciertas funciones claves, a saber: Principio (V.D.5).- Velar por la integridad de los sistemas de contabilidad y de los estados financieros de la sociedad, incluida una auditoría independiente y la existencia de los debidos sistemas de control, en particular, control de riesgos financieros y no financieros, y cumplimiento de la ley. 4 X a. En caso el Directorio de la EMPRESA se encuentre encargado de la función descrita en este principio, indique si esta función del Directorio está contenida en algún(os) documento(s) de la EMPRESA: La función descrita se encuentra establecida en el Código de Conducta Empresarial, vigente desde el 11 de agosto de 1999 y actualizado el 28 de setiembre de 2006, así como en el Estatuto del Comité de Auditoría del Directorio, aprobado en su sesión de fecha 13 de diciembre del 2012. La función descrita se encuentra establecida en el Código de Conducta Empresarial, vigente desde el 11 de agosto de 1999 y actualizado el 28 de setiembre de 2006, así como en el Estatuto del Comité de Auditoría del Directorio aprobado en su sesión de fecha 21 de marzo de 2013. b. Indique el número de casos de conflictos de intereses que han sido materia de discusión por parte del Directorio durante el ejercicio materia del presente informe: b. Indique si la EMPRESA cuenta con sistemas de control de riesgos financieros y no financieros: Sí, la empresa cuenta con sistemas de control de riesgos financieros, en especial los relacionados con la gestión de derivados y el tipo de cambio. A nivel de riesgos no financieros, estos se gestionan a partir de la matriz de riesgos establecida. Para ello, ha constituido un comité especial en el que participan miembros del directorio y de la alta dirección de la empresa. En el año 2013, el Comité de Auditoría sesionó en dos oportunidades y presentó su informe anual por dicho ejercicio en su sesión del 06 de febrero de 2014. Durante el ejercicio se han tratado y resuelto investigaciones relacionadas con temas de conflictos de interés entre trabajadores de la empresa. No se han presentado casos de conflictos de interés relacionados con miembros del Directorio. c. Indique si los sistemas de control a los que se refiere la pregunta anterior se encuentran regulados en algún(os) documento(s) de la EMPRESA: Indique si la EMPRESA o el Directorio de esta cuenta con un Código de Ética o documento(s) similar(es) en el(los) que se regulen los conflictos de intereses que pueden presentarse: Sí, a través de documentos internos aprobados por la Gerencia General. La información tratada por el comité especial es periódicamente reportada al Directorio. Sí, cuenta con un Código de Ética. En caso su respuesta sea positiva, indique la denominación del documento: Principios El Código de Conducta Empresarial. 16. El Directorio debe realizar ciertas funciones claves, a saber: Principio (V.D.6).- Supervisar la efectividad de las prácticas de gobierno de acuerdo con las cuales opera, realizando cambios a medida que se hagan necesarios. c. Indique los procedimientos preestablecidos para aprobar transacciones entre partes relacionadas: Las eventuales transacciones que pudieran presentarse entre partes relacionadas son revisadas, en forma previa, por la Dirección de Administración y Finanzas, la Dirección de Gobierno Corporativo y la Gerencia General, si fuere el caso. Dependiendo de su naturaleza, las operaciones son elevadas para su consideración al Directorio de la sociedad. 134 1 Cumplimiento 0 1 2 3 4 X a. ¿El Directorio de la EMPRESA se encuentra encargado de la función descrita en este principio?: Caña sección Sí, a través de la Dirección de Gobierno Corporativo, creada en julio de 2012, que reporta a este órgano. b. Indique la política de la EMPRESA sobre revelación y comunicación de información a los inversionistas: b. Indique los procedimientos preestablecidos para supervisar la efectividad de las prácticas de gobierno, especificando el número de evaluaciones que se han realizado durante el periodo: La empresa cumple con la normatividad establecida por la Ley General de Sociedades, específicamente con las disposiciones de la SMV y la Bolsa de Valores de Lima, en relación con la oportunidad y forma de presentación de la información de importancia. Asimismo, ha implementado la posición de relaciones con el inversionista, dependiente de la Dirección de Administración y Finanzas, para atender las necesidades de información de dichos stakeholders. La Dirección de Gobierno Corporativo realiza un trabajo sistemático orientado a asegurar una óptima relación con los distintos estamentos de la sociedad, garantizando la transparencia de la información con las partes interesadas. En el curso del segundo semestre de 2013, participó en una evaluación realizada por la sociedad auditora PWC, que revisó el sistema de gestión de gobierno corporativo. El resultado de dicha evaluación quedó consignado en el libro de Casos de Buenas Prácticas de Gobierno Corporativo para empresas en el mercado peruano, editado por la Corporación Andina de Fomento y Bolsa de Valores de Lima. c. Indique si la política descrita en la pregunta anterior se encuentra regulada en algún(os) documento(s) de la EMPRESA: La política está regulada en los documentos anteriormente mencionados. Principios c. Indique si los procedimientos descritos en la pregunta anterior se encuentran regulados en algún(os) documento(s) de la EMPRESA. No se encuentran regulados en la sociedad. Principios Cumplimiento 0 17. El Directorio debe realizar ciertas funciones claves, a saber: Principio (V.D.7).- Supervisar la política de información. 1 2 3 4 X Cumplimiento 0 1 2 18. Principio (V.E.1).- El Directorio podrá conformar órganos especiales de acuerdo con las necesidades y dimensión de la sociedad, en especial aquella que asuma la función de auditoría. Asimismo, estos órganos especiales podrán referirse a las funciones de nombramiento, retribución, control y planeamiento, entre otras. Estos órganos especiales se constituirán al interior del Directorio como mecanismos de apoyo y deberán estar compuestos preferentemente por directores independientes, a fin de tomar decisiones imparciales en cuestiones donde puedan surgir conflictos de intereses. 3 4 X a. En caso la respuesta a la pregunta anterior sea afirmativa, indique la siguiente información respecto de cada comité del Directorio con que cuenta la EMPRESA: a. En caso el Directorio esté encargado de la función descrita en este principio, indicar si esta función está contenida en algún(os) documento(s) de la EMPRESA: La empresa cuenta con un Comité Especializado de Auditoría dependiente del Directorio. Asimismo, cuenta con un Comité Especial a cargo de la Dirección de Administración y Finanzas, en el que participan miembros del Directorio, para el tratamiento de los principales riesgos. La empresa cuenta con una política de seguridad de información, una política de uso del servicio de correo electrónico y una norma específica sobre clasificación de la información. Asimismo, el código de conducta ha dedicado un apartado especial sobre la protección de la información. Principios Adicionalmente, el Directorio comunica oportunamente los acuerdos que tipifican como hechos de importancia a la Superintendencia del Mercado de Valores (SMV) a través de la dirección de administración y finanzas, responsable bursátil nombrado por la sociedad. 136 19. Principio (V.E.3).- El número de miembros del Directorio de una sociedad debe asegurar la pluralidad de opiniones al interior del mismo, de modo que las decisiones que en él se adopten sean consecuencia de una apropiada deliberación, observando siempre los mejores intereses de la empresa y de los accionistas. Caña sección Cumplimiento 0 1 2 3 4 X a. Indique la siguiente información correspondiente a los directores de la EMPRESA durante el ejercicio materia del presente informe. Nombres y Apellidos Formación Fecha Inicio Término Los documentos referidos a la agenda prevista son alcanzados con cinco días de anticipación. c. Indique si el procedimiento establecido para que los directores analicen la información considerada como confidencial se encuentra regulada en algún(os) documento(s) de la EMPRESA: Part. accionaria Nº de acciones Part. (%) Directores dependientes Johnny Lindley Taboada* Administración de Empresas 26/03/2013 Marzo 2014 308.673.764 53,13 Johnny Robinson Lindley Suárez Administración de Empresas 26/03/2013 Marzo 2014 24.725 0,004256% Alfredo Arredondo Lindley Bachiller en Artes 26/03/2013 Marzo 2014 12.749.800 2,194527 Xiemar Zarazúa López Administración de Empresas 26/03/2013 Marzo 2014 -0- -0- John Murphy Contabilidad 26/03/2013 Marzo 2014 Mario Alfredo Rivera Administración de Negocios 26/03/2013 Marzo 2014 Emilio Rodríguez Larraín Abogacía 26/03/2013 Marzo 2014 900.195 0,154944% Luis Carranza Ugarte Economía 26/03/2013 Marzo 2014 -0- -0- Leslie Pierce Diez Canseco Economía 26/03/2013 Marzo 2014 -0- -0- No se cuenta con un procedimiento específico. Principios 0 1 2 3 21.Principio (V.F, tercer párrafo).- Siguiendo políticas claramente establecidas y definidas, el Directorio decide la contratación de los servicios de asesoría especializada que requiera la sociedad para la toma de decisiones. 4 X a. Indique las políticas preestablecidas sobre contratación de servicios de asesoría especializada por parte del Directorio o los directores: Directores independientes Principios El Directorio ejerce las facultades de administración de la sociedad, según el artículo cuadragésimo del estatuto y, en virtud a dichas facultades, contrata los servicios de asesoría especializada que sean requeridos, atendiendo las recomendaciones que realice la Gerencia General. Cumplimiento 0 1 2 3 20.Principio (V.F, segundo párrafo).- La información referida a los asuntos a tratar en cada sesión debe encontrarse a disposición de los directores con una anticipación que les permita su revisión, salvo que se traten de asuntos estratégicos que demanden confidencialidad, en cuyo caso será necesario establecer los mecanismos que permita a los directores evaluar adecuadamente dichos asuntos. 4 b. Indique si las políticas descritas en la pregunta anterior se encuentran reguladas en algún(os) documento(s) de la EMPRESA: No se dispone de un procedimiento específico adicional a los estatutos de la sociedad. X a. ¿Cómo se remite a los directores la información relativa a los asuntos a tratar en una sesión de Directorio? La agenda de la sesión es alcanzada por correo electrónico con quince días de anticipación. Previamente, al iniciar el periodo, se informa a los directores del cronograma de sesiones establecida para el año. b. ¿Con cuántos días de anticipación se encuentra a disposición de los directores de la EMPRESA la información referida a los asuntos a tratar en una sesión? 138 Cumplimiento Caña sección c. Indique la lista de asesores especializados del Directorio que han prestado servicios para la toma de decisiones de la EMPRESA: La empresa BAIN Brasil Ltda. brindó servicios de asesoría especializada en el curso del ejercicio. Principios 22.Principio (V.H.1) .- Los nuevos directores deben ser instruidos sobre sus facultades y responsabilidades, así como sobre las características y estructura organizativa de la sociedad. Cumplimiento 0 1 2 3 4 X a. En caso la EMPRESA cuente con programas de inducción para los nuevos directores, indique si dichos programas se encuentran regulados en algún(os) documento(s) de la EMPRESA. 23.Principio V.H.3).- Se debe establecer los procedimientos que el Directorio seguiría en la elección de uno o más reemplazantes si no hubiera directores suplentes y se produjera la vacancia de uno o más directores, a fin de completar su número por el periodo que aún resta, cuando no exista disposición de un tratamiento distinto en el estatuto. 1 2 3 4 X 2 3 4 X X La Junta General Extraordinaria, de fecha 15 de noviembre de 2013, aprobó, a partir de la propuesta del Directorio de la sociedad, la modificación parcial de los Estatutos para incorporar la figura del Presidente Honorario e, igualmente, dar la calidad de presidente ejecutivo al presidente del Directorio. a. ¿Durante el ejercicio materia del presente informe se produjo la vacancia de uno o más directores? a. En caso alguna de las respuestas a la pregunta anterior sea afirmativa, indique si las responsabilidades del presidente del Directorio, del presidente ejecutivo, del gerente general (de ser el caso) y de otros funcionarios con cargos gerenciales, se encuentran contenidas en algún(os) documento(s) de la EMPRESA. En el ejercicio concluido, no se produjeron vacancias en la composición del Directorio. b. Indique los procedimientos preestablecidos para elegir al reemplazante de directores vacantes: Según el Estatuto de la Sociedad, las vacantes son cubiertas por la Junta General de Accionistas, facultando al Directorio para que, en caso que estas se produzcan en el curso del ejercicio, este órgano pueda completar su número. c. Indique si los procedimientos descritos en la pregunta anterior se encuentran contenidos en algún(os) documento(s) de la EMPRESA. En el Estatuto de la Sociedad. 140 1 25.Principio (V.I, segundo párrafo).- La estructura orgánica de la sociedad debe evitar la concentración de funciones, atribuciones y responsabilidades en las personas del presidente del Directorio, del presidente ejecutivo de ser el caso, del gerente general y de otros funcionarios con cargos gerenciales. Cumplimiento 0 0 24.Principio (V.I, primer párrafo).- Las funciones del presidente del Directorio, presidente ejecutivo de ser el caso, así como del gerente general deben estar claramente delimitadas en el estatuto o en el reglamento interno de la sociedad, con el fin de evitar duplicidad de funciones y posibles conflictos. Los programas de inducción no se encuentran regulados; sin embargo, con ocasión de la incorporación de los dos nuevos directores independientes, se realizó un programa de inducción para informar sobre los principales aspectos económicos, comerciales y operacionales de la sociedad. Principios Cumplimiento Principios Caña sección Reglamento Manual Otros Interno Denominación del documento Responsables Estatuto Presidente de Directorio X Estatuto y Cuadro de Delegación de Autoridad Gerente general X Estatuto y cuadro de Delegación de Autoridad Plana gerencial X X Cuadro de Delegación de Autoridad No están reguladas No aplica Sí. Los accionistas tienen a disposición, desde diez días antes de la junta, toda la información sobre lo que se va a tratar en ella. Cumplimiento Principios 0 1 2 26.Principio V.I.5).- Es recomendable que la Gerencia reciba, al menos, parte de su retribución en función a los resultados de la empresa, de manera que se asegure el cumplimiento de su objetivo de maximizar el valor de la empresa a favor de los accionistas. 3 4 Asimismo, durante la junta se pone a disposición de los accionistas los puntos de la agenda y los documentos que la sustentan tanto en medios físicos como digitales. X c. Indique qué persona u órgano de la EMPRESA se encarga de realizar el seguimiento de los acuerdos adoptados en las Juntas de Accionistas. En caso sea una persona la encargada, incluir adicionalmente su cargo y área en la que labora: a. Respecto de la política de bonificación para la plana gerencial, indique la(s) forma(s) en que se da dicha bonificación: El gerente general, junto con el director de Gobierno Corporativo, son los responsables de la implementación de los acuerdos adoptados en las Juntas de Accionistas. La empresa tiene establecido un sistema de compensación variable para sus principales ejecutivos, entre ellos el gerente general. Dicha compensación está formada por un bono anual directamente relacionado con los resultados del negocio y el desempeño individual en función a indicadores claves y metas aprobadas por el Directorio. d. Indique dónde se encuentra la información referida a las tenencias de los accionistas de la EMPRESA: La información referida a las acciones comunes y las acciones de inversión se encuentra en la Gerencia de Contraloría. b. Indique si la retribución (sin considerar bonificaciones) que percibe el gerente general y plana gerencial es: Remuneración fija Remuneración variable Retribución (%) Gerente general X X 70% fijo, 30% variable Plana gerencial X X 78% fijo, 22% variable c. Indique si la empresa tiene establecidos algún tipo de garantías o similar en caso de despidos del gerente general y/o plana gerencial: e. Indique con qué regularidad la EMPRESA actualiza los datos referidos a los accionistas que figuran en su matrícula de acciones: Cada vez que los accionistas efectúan transferencias patrimoniales. Adicionalmente, se desarrolla un proceso de actualización de información cuando se celebra la Junta Obligatoria Anual. f. Indique la política de dividendos de la EMPRESA aplicable al ejercicio materia del presente informe. No se cuenta con este mecanismo. Sección segunda: información adicional Derechos de los accionistas a. Indique los medios utilizados para comunicar a los nuevos accionistas sus derechos y la manera en que pueden ejercerlos. No se cuenta con un mecanismo específico establecido. 26 de marzo de 2013 Órgano que lo aprobó Junta Obligatoria Anual Política de dividendos Distribuir dividendos en efectivo o en acciones de propia emisión, producto de la capitalización de utilidades de libre disposición, siempre que las necesidades de inversión y financiamiento del año hayan sido cubiertas sin afectar el plan de inversiones, asegurando el cumplimiento de los compromisos y obligaciones financieras aceptadas con las entidades bancarias y con el mercado de capitales. g. Indique, de ser el caso, los dividendos en efectivo y en acciones distribuidos por la EMPRESA en el ejercicio del presente informe y en el anterior: b. Indique si los accionistas tienen a su disposición durante la junta los puntos a tratar de la agenda y los documentos que lo sustentan en medio físico: 142 Fecha de aprobación Caña sección l. Indique si la discusión del Directorio, respecto del desempeño de la gerencia, se realizó sin la presencia del gerente general: En la sesión del 26 de marzo de 2013, la Junta General de Accionistas acordó por unanimidad aprobar la aplicación de las utilidades del ejercicio cerrado al 31 de diciembre de 2012, otorgando un dividendo de S/. 0,08 por acción común y por acción de inversión, y fijándose como fecha de registro el 16 de abril de 2013 y como fecha de entrega de los dividendos el 26 de abril de 2013. La propuesta de distribución de resultados económicos referidos al ejercicio cerrado al 31 de diciembre de 2013 será materia de aprobación por la Junta Obligatoria Anual de Accionistas del 2014. La evaluación del desempeño de la administración es realizada por el Directorio, con presencia del gerente general. Accionistas y tenencias m. Indique el número de accionistas con derecho a voto, de accionistas sin derecho a voto (de ser el caso) y de tenedores de acciones de inversión (de ser el caso) de la EMPRESA al cierre del ejercicio materia del presente informe. Directorio h. Respecto de las sesiones del Directorio de la EMPRESA desarrolladas durante el ejercicio materia del presente informe, indique: Número de sesiones realizadas 13 Número de sesiones en las cuales uno o más directores fueron representados por directores suplentes o alternos 0 Número de directores titulares que fueron representados en, al menos, una oportunidad 1 Número tenedores Acc. con derecho a voto 382 Acc. sin derecho a voto 0 Acc. de inversión 2.769 Total 3.151 n. Indique la siguiente información respecto de los accionistas y tenedores de acciones de inversión con una participación mayor al 5% al cierre del ejercicio materia del presente informe. i. Indique los tipos de bonificaciones que recibe el Directorio por cumplimiento de metas en la EMPRESA: La empresa no cuenta con programas de bonificación para directores. La Junta Obligatoria Anual del 26 de marzo de 2013 acordó otorgar al Directorio una participación económica por los resultados del ejercicio anual 2012 equivalente al 3,5% de la utilidad comercial. Clase de acción: COMÚN Nombres y apellidos j. Indique si los tipos de bonificaciones descritos en la pregunta anterior se encuentran regulados en algún(os) documento(s) de la empresa: No se encuentran regulados. Número de acciones Participación (%) Nacionalidad Johnny Lindley Taboada 308.673.764 53,13% Peruana Peru Beverage Limitada S.R.L. 223.774.704 38,52% Peruana Acciones de inversión Accionistas de inversión con participación mayor al 5% k. Indique el porcentaje que representa el monto total de las retribuciones anuales de los directores respecto al nivel de ingresos brutos, según los estados financieros de la EMPRESA. Accionista Retribuciones totales (%) 144 Clase Participación Perú Beverage Limited S.R.L. 14,6% Fratelli Investments Limited 12,1% Directores independientes 0,02% Inmobiliaria y Constructora Vista Volcán LTDA 11,8% Directores dependientes 0,04% Mediterráneo Fondo de Inversión Privado 9,7% Caña sección Acciones Otros o. Indique si la empresa tiene algún reglamento interno de conducta o similar referida a criterios éticos y de responsabilidad profesional: Cuenta con un Código de Conducta Empresarial. En caso su respuesta sea positiva, indique la denominación del documento: El documento es el Código de Conducta Empresarial. p. ¿Existe un registro de casos de incumplimiento al reglamento al que se refiere la pregunta anterior? Sí, existe dicho registro. Los incidentes relacionados con este tema se reportan periódicamente al Comité Especializado de Auditoría del Directorio. q. En caso la respuesta a la pregunta anterior sea positiva, indique quién es la persona u órgano de la empresa encargada de llevar dicho registro. Área encargada Gerencia de Auditoría Interna Persona encargada Accionista Participación Acciones Ricardo Daniel Aranda Sánchez Gerente de Auditoría Interna. Hasta 31/05/13 César Luza Elías Director de Gobierno Corporativo Desde 01/06/12 (asumió el encargo) Auditoría Interna Dirección de Gobierno Corporativo La posición fue cubierta internamente por el Sr. César Luza, director de Gobierno Corporativo. A partir del 01/02/14 le sucedió el Sr. Sharif Joaquín Bautista. r. Para los documentos (Estatuto, Reglamento Interno, Manual u otros documentos) mencionados en el presente informe, indique la siguiente información: Órgano de aprobación Fecha de aprobación Fecha de última modificación Junta General de Accionistas 30/12/2004 30/03/2010 * Delegación de Autoridad Directorio 08/04/1999 Código de Conducta Directorio 11/08/1999 Denominación del documento Modificación Total del Estatuto Social 28/09/2006 * La Junta Ordinaria Anual del 26 de marzo de 2013 modificó parcialmente el art. 36 de los Estatutos de la Sociedad, para incluir la figura del vicepresidente del Directorio. Asimismo, la Junta Extraordinaria de Accionistas, de fecha 15 de noviembre de 2013, modificó el art. 36 de los Estatutos de la Sociedad, para crear el cargo de presidente honorario del Directorio y establecer la posición de presidente ejecutivo en sustitución de la de presidente que se establecía anteriormente. 146 Caña sección Lindley 2013 Annual Report Editorial Development: Solar Photography: Dante Pineda and the Lindley archives Printing: Cecosami Corporación Lindley S.A. Jr. Cajamarca 371, Rímac, Lima, Perú www.lindley.pe