Diapositiva 1
Transcripción
Diapositiva 1
MIOA Regional Group Update Panama City October 7, 2008 USA: Partnering with other countries to share technologies and/or system functionalities that have the potential to improve and enhance our system. Sharing expertise and influencing the further development of the MIS of member countries. MEXICO: Participate in a continental collaboration network related to agricultural market information. Specialize in areas of cooperation and support from other countries in order to improve the Mexican information system. Exchange technological specialists among the organization. knowledge MIS within and the Learn the experience of other countries, strengths and areas of opportunity to improve the Mexican information system. Diagnose the conditions in which the Mexican MIS operates and obtain the necessary recommendations for the application of the best practices. Identify from other countries experiences in the application of knowledge to markets as a basic input in successful business processes. CANADA: Comparing best practices helped us to re-evaluate the performance our MIS. Exchange of ideas and experience: 2007 Managers Workshop. Expanding our report coverage to include comparison of selling prices vs. asking prices, and average wholesale prices instead of only Low and High. Considering adding market analysis – as done in Colombia. Considering the value of ISO certification – as done in Mexico. USA: Increase language offerings, with an initial focus on Spanish. Expand knowledge of marketing practices in other countries. Provide access to timely market information for member countries. MEXICO: Support the specialization and improved capacity of MIS managers and market specialists. Foster the necessary conditions for the exchange of knowledge between the MIS. Find international financing sources that would allow the development of the MIS technical, technological and administrative skills. CANADA – Improved understanding of Markets: Market Stability: Having access to a broad range of Plant Health Crisis Management: Storage holdings wholesale prices is helpful for the adjustment of marketing strategies and to manage our domestic supply capacity for retail store chains and wholesalers. and price data are important to evaluate the impact of any disease outbreak. USA: Constraints Key reporters nearing retirement. Farm Bill requires that more attention be paid to organic production and marketing. Customer demand for more information products or markets covered. Potential customers unfamiliar with our information products. Actions taken Recruited new market reporters by multiple means. Hired displaced staff from another Branch. Used the team approach to build a Farm Bill plan of action. Added market coverage for new products and regions. Participated in multiple public events to explain and promote our information products. Hosted “hands-on” demonstrations for the public and for other government agencies. MEXICO Constraints Lack of legislation that would make it mandatory for our sources to provide information. Reduction in the number of market reporters and coordinators. Lack of specialization of the employees. Constant changes in state government officials, which limits the continuity of support for the operation of the MIS. Reduced culture in the use of market information for decision making. Resistance from wholesale and retail vendors to use electronic commerce. Permanent updating of the webpage. Actions taken Promoted agreements for the operation of SNIIM in the states and also collaboration agreements with the sources that provide information. Coordinated mechanisms with state governments to maintain the work-force of market reporters. Trained new employees and promoted national meetings with the representatives of SNIIM. Carried out meetings with producers, sales personnel, industry, transportation, etc., regarding the importance and benefits derived from using market information. Due to resistance and distrust of retailers in using electronic means to carry out commercial operations, meetings are conducted to promote the benefits of electronic means. Greater speed is required to improve the webpage visual design, optimize the site navigation, design a new users interface, make the databases more efficient, so that requests will take less time. CANADA: Constraints: InfoHort is a useful, current source of market information, it relies on information collection by the Canadian Food Inspection Agency (CFIA). CFIA will cease collection of horticulture market information at the end of 2008. Industry consolidation/confidentiality. Actions taken We have developed a partnership between government and industry to put in place a new data collection methodology for horticultural markets information. USA: Greatly enhanced the Market News Portal and added the remaining Branches. Responded to industry requests for expanded coverage of “missing” markets. Developed a weekly retail report on advertised specials. Published promotional articles in industry publications. MEXICO: Promoted SNIIM´s services to increase the number of users. A strategy was put in place that would allow us to launch the service into a period of renewed growth. The proposed actions are: Improve the site’s image. Improve the routes to obtain the information. Offer new services. Use other means of promotions. Advertise the MIS in business and specialized magazines. Include in our website, the option that allows users to send information or recommend it to other persons that would be interested in it. Promote that sites related to marketing and distribution of farm products displays SNIIM´s link. Send electronic emails to users, with information related to their inquiries, in order to motivate them to consult other products and services offered. Find ways for our Webpage to appear first when internet search take place. Mexico’s National Autonomous University reviewed the methodology that we use to obtain the information that is disseminated on the Webpage and showed that the methodology is correct and identified areas of improvement. ISO 9001:2000 quality system is maintained and oriented towards continuous improvement and client’s satisfaction. Promoted relationships with public and private institutions that contribute to disseminate and reproduce SNIIM´s information. CANADA: Implementation of public-private sector partnership led to timely and accurate data. ◦ Use technology to download data directly from sellers’ databases and then upload to common database, thus replacing market reporters ( wholesale to retail prices). USA: Served as one of the founding member countries of MIOA. Participate in MIOA workshops, as well as regional and country-specific activities. Work with our partners in the North America Region to share ideas and to build solutions. Advise and consult routinely with member countries on understanding the U.S. markets. MEXICO: Shared the experience of the implementation of ISO´s 9001:2000 quality system. Promoted the development of commercial relations in order to link sellers and buyers, by the use of electronic tools based on internet. Provided technical assistance to other countries regarding SNIIM´s best practices. Trained and specialized technicians in computing tools for the collection, validation and dissemination of market information. Developed methodologies for the collection of information. CANADA: Share technology experience in data collection, manipulation and dissemination. Joint workshops focused on improving technical competencies. Creation of a common lexicon to facilitate trade. Development of multilingual website (translation).