August 2013 - New Mexico Gas Company

Natural Gas Pipeline
August 2013 | nmgco.com
If You Smell Gas
New Mexico Gas Company is committed to the
safety of our customers. Natural gas is both odorless
and colorless. For your safety, an ingredient is added
to give it a rotten egg or strong sulfur-like odor. This odor
helps people identify natural gas leaks.
If you smell gas (a rotten egg smell) or suspect a gas leak,
immediately leave the building and call us from a safe
distance. Do not use your phone or other electronic
devices that could cause a spark including battery-operated
devices, radios, televisions or computers. Emergency
response service is available 24/7 at 888-NM-GAS-CO
(888-664-2726).
Visit our website, nmgco.com/Safety_and_Emergencies,
for more information about these and other safety topics.
Natural gas doesn’t explode on its own, but it will ignite if there is a source of ignition and air.
Striking a natural gas line could result in damage, including explosions, fire and even death
El gas natural no enciende o explota por sí mismo, pero si puede prender fuego
si existe un element que provoque la ignición y aire. Golpear una tubería de gas
natural puede resultar en daños, incluyendo explosiones, fuego y hasta la muerte.
How We Helped You Save
Energy and Money in 2012
• Over 5,500 low flow showerheads were given away throughout the state, saving over
67,000 therms and 41 million gallons of water.
• 348 residential customers took advantage of our insulation rebate program with rebates up to $500.
• Over 350 customers took advantage
of our ENERGY STAR® New Homes program.
• 446 customers received weatherization
services through our income-qualified weatherization program.
•
81 projects were completed through our Commercial Solutions and SCORE Programs with savings
of over 380,000 therms by identifying, assessing and implementing energy efficiency upgrades
on their facilities.
Tip of The Month
$100
$50
$0
New Mexico Gas
Company’s Energy
Efficiency Programs are
designed for you to
save energy and save
money. Whether you’re
a homeowner or a
business owner, these
programs provide substantial savings while
benefiting our environment for many years to come.
To learn how you can take advantage of our 2013
Energy Efficiency Programs visit us online at
nmgco.com/energy_efficiency or, call us
at 888-NM-GAS-CO (888-664-2726) for
more information.
Monthly Bill Amounts
Budget Bill Amount
Summer
Winter
Summer
(Budget Bill amount of $53.00 based on average residential customer)
Now is the best time of the year to sign up for our Budget Billing
program. With Budget Billing, we average your actual charges for
the year, so you pay the same amount each month. Avoid getting an
unexpectedly large natural gas bill this winter season. You can
enroll or disenroll in Budget Billing at any time. Visit our website
at nmgco.com/budget_billing for more information.
Or, call us at 888-NM-GAS-CO (888-664-2726) to review your
Budget Billing plan with us.
Who Maintains Your Gas Lines?
Customer
Responsibility
Your safety is very important
to us. New Mexico Gas
Company is responsible for
maintaining only the gas
line up to our gas meter.
The maintenance of the
gas line between our meter
and your home or building
is your responsibility.
Your buried pipes should
be periodically inspected
for corrosion and leakage.
In some cases, these pipes
may not be protected from
corrosion, which can weaken
or destroy metal. Any unsafe conditions that are discovered
should be repaired. When excavating near buried gas
piping, the piping should be located in advance, and the
excavation done by hand. Contact your local plumber or
licensed heating contractor to assist you in locating,
inspecting and repairing your buried pipes. If you are a
tenant, please contact your landlord.
Maintenance of the
gas line between
your meter and your
home or building is
your responsibility.
For more information on natural gas line safety or
maintenance, please visit our website at nmgco.com
or call us at 888-NM-GAS-CO (888-664-2726).
Donate To HEAT NM
Last winter heating season we helped over 6,000 New
Mexicans with their heating bills thanks to your generosity
and New Mexico Gas Company’s matching amount to
our HEAT New Mexico Fund. This year, we want to help
even more New Mexicans stay warm this winter.
Your donations are tax-deductible. For every dollar you
donate, New Mexico Gas Company will contribute $1.50
— up to $150,000 this heating season. This charitable
fund is administered by the Salvation Army.
The Cost of Gas
As a regulated utility, New
Mexico Gas Company does
We do not
make a profit on not make a profit on the
natural gas we purchase on
the natural gas
behalf of our customers,
we purchase
but passes the cost of natural
on behalf of our
gas from suppliers directly
customers.
on to you. The cost of gas is
a line item on your bill. The
final August cost of gas can be found on this month’s bill.
Last month’s cost of gas was $0.4616 and last August’s
cost of gas was $0.4116. The estimated average home
gas use for August is 15 therms and the estimated
average residential gas bill for August is $24.34.
Quién Mantiene Sus Líneas de Gas?
Su seguridad es muy importante para nosotros.
New Mexico Gas Company es responsable por el
mantenimiento de la tubería de gas hasta nuestro
medidor de gas. El mantenimiento de la línea de gas
desde nuestro medidor hasta su casa o edificio
es su responsabilidad.
Los tubos enterrados deben ser inspeccionados
periódicamente para la corrosión y fugas. A veces, estos
tubos no están protegidos sobre la corrosión, que puede
debilitar o puede destruir metal. Cualquier condiciones
peligrosas que son descubiertas deben ser reparadas.
Antes de excavar cerca de la tubería de gas enterrada, la
tubería debe estar localizada en avance y la excavación
hecha a mano. Contacte un plomero o contratista local
de Calefacción con licencia para ayudarle a localizar,
inspeccionar y reparar sus tubos enterrados. Si usted es
un inquilino, notifique por favor a su propietario.
Para más información sobre la seguridad
de líneas de gas natural o mantenimiento, por favor
visite a nuestro sitio web en nmgco.com
o llámenos al 888-NM-GAS-CO (888-664-2726).
Here’s how you can donate
to the HEAT New Mexico Fund:
Option 1: Make a notation on the payment stub
of your bill and send your donation with your payment.
Option 2: Authorize us to round up your bill each
month, with the difference going to HEAT New Mexico.
Option 3: Complete a pledge form to add any donation
amount to your bill. For a donation form, visit our
website at www.nmgco.com/HEAT_New_Mexico
or call us at 888-NM-GAS-CO (888-664-2726).
Thank you for donating to the HEAT New Mexico
Fund. If you are seeking assistance, funds will
become available January 2014.
HOW TO REACH US AT
NEW MEXICO GAS COMPANY
Para información en español llámenos al 888-NM-GAS-CO
(888-664-2726) o visite nuestro sitio en línea www.nmgco.com.
Customer Service E-mail: [email protected]
Customer Service: 505-697-3335 (Albuquerque Metro)
or toll free: 888-NM-GAS-CO (888-664-2726)
Call Center hours: 7:30 am – 6 pm weekdays
Gas Leaks/Emergencies 24/7:
888-NM-GAS-CO (888-664-2726)
Web site: www.nmgco.com
New Mexico 811: Call 811 before you dig
Correspondence Address:
New Mexico Gas Company
PO Box 97500 Albuquerque, NM
87199-7500
Payment Address:
New Mexico Gas Company
PO Box 173341 Denver, CO 80217-3341
For a list of our
Business Offices
and walk-in
locations, please
visit nmgco.com.