D4.4 Questionnaire and interview guideline for each pilot building

Transcripción

Project no. 238889
BEST ENERGY PROJECT
Built Environment Sustainability and
Technology in Energy
Project no. 238889
BEST ENERGY PROJECT
Built Environment Sustainability and Technology in Energy
Competitiveness and Innovation Framework Programme
ICT Policy Support Programme (ICT PSP)
D 4.4 Questionnaire and interview guideline for each pilot
building for post-retrofit assessment
Due date of deliverable: 31st July 2011
Actual submission date: 29th July 2011
Start date of project: 01/02/09
Duration: 36 months
Organisation name for this document:
University of Saarland USAAR
Revision [1]
Project co-funded by the European Commission within the ICT PSP Programme
Dissemination Level
PU
Public
PP
Restricted to other programme participants (including the Commission Services)
RE
Restricted to a group specified by the consortium (including the Commission Services)
CO
Confidential, only for members of the consortium (including the Commission Services)
D4.4
Questionnaire and interview guideline for each pilot building for post-retrofit assessment
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Index of contents
1. Introduction
1
2. Post-retrofit assessment in pilot B1
2.1 Target groups
2.2 Post-retrofit assessment of visitors of B1
2.2.1
The sample
2.2.2
Privacy of personal data
2.2.3
Realization
2.3 Post-retrofit assessment for technicians
2.3.1
The sample
2.3.2
Privacy of data
2.3.3
Realization
2.4 Post-retrofit assessment for employees
2.4.1
The sample
2.4.2
Privacy of data
2.4.3
Realization
2.5 Final impact evaluation with stakeholders
2
2
2
2
3
3
4
4
4
5
5
5
5
6
6
3.1 Target groups
3.2 The sample
3.3 Privacy of data
3.4 Realization
3.5 Final impact evaluation with stakeholders
8
8
9
9
9
10
4. Post-retrofit assessment in pilot L1
4.1 The sample
4.2 Privacy of data
4.3 Realization
12
12
12
12
5.1 The sample
5.2 Privacy of data
5.3 Realization
14
14
14
14
6. Annexes
16
6.1 Questionnaire for post-retrofit assessment B1Q1.3 (Visitors of Paco Yoldi Sports
Centre), Original Spanish version
16
6.2 Questionnaire for post-retrofit assessment B1Q1.3 (Visitors of Paco Yoldi Sports
Centre), English translation
21
6.3 Questionnaire for post-retrofit assessment B1Q2.3 (Technicians) Original Spanish
version
26
6.4 Questionnaire for post-retrofit assessment B1Q2.3 (Technicians), English version 30
6.5 Questionnaire for post-retrofit assessment B1Q3.3 (Employees), Original Spanish
version
34
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6.6
Questionnaire for post-retrofit assessment B1Q3.3 (employees) (English translation)
39
6.7 Questionnaire for post-retrofit assessment for B2 (English & German version)
44
6.8 Questionnaire for post-retrofit assessment for L1 (Spanish version)
55
6.9 Questionnaire for post-retrofit assessment for L1 (English translation)
60
6.10 Questionnaire for post-retrofit assessment for L2 (Portuguese version)
65
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1. Introduction
This deliverable presents the questionnaires and interview guidelines for the non-technical
post-retrofit assessment in the framework of the project Best Energy for the two pilot
buildings (B1- San Sebastian and B2- Braunschweig) and for the two street lighting systems
(L1- San Sebastian and L2 - Almada).
The post-retrofit assessment is necessary to evaluate the situation after the social
interventions took place. The information obtained will be compared with the data obtained
before the social interventions by the baseline assessment and during the social
interventions by the follow-up assessment, in order to observe changes or to detect or
confirm tendencies. The post-retrofit assessment will measure the final impact and the
success of the social interventions. The information obtained will be used to extract
conclusions of the social intervention strategy to be used in future projects dealing with
energy efficiency in public buildings.
We are aware that the assessment studies by themselves represent a social intervention, as
we will establish contact with interviewees and talk about relevant themes. And we know that
there is no causal relationship between intervention and impact, as interventions no cause
linear reactions and changes can be provoked by other circumstances than planned
interventions. Nevertheless, adequate social interventions should stimulate observable
changes of attitudes and habits.
This document contains the questionnaires developed for Pilot B1 (Paco Yoldi Sports Centre
in San Sebastian), Pilot B2 (Technical University in Braunschweig), Pilot L1 (street lighting in
Etxarriene, San Sebastian) and Pilot L2 (street lighting in Almada), in their local language
(German, Spanish and Portuguese) how they will be applied, and also an English translation
of all. In addition, interview guidelines for the final assessment with local stakeholders are
included.
Some parts of this deliverable, especially general explanations, are identical as presented in
the deliverable D4.3 “Questionnaire for each pilot building for baseline assessment”, in order
to provide background information without the need of looking back at the former
document.
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2.1
Target groups
In pilot B1, the Paco Yoldi Sports Centre, three target groups for the non-technical
assessment have been detected:
1. Visitors of the Sports Centre:
Customers using actively the installations. The survey will include individual users of
both sexes, youth from 14 years on, and adults of all ages. The sample will exclude
children and youth who come to the Sports Centre for school activities (e.g.
swimming courses, classes of physical education).
2. Technicians:
Employees of GIROA, in charge of the maintenance of the Paco Yoldi Sports Centre.
3. Employees:
Personal working in the installations of the Paco Yoldi Sports Centre, as receptionists,
administrative staff, cleaning personal, monitors and trainers.
For each of these three groups, an adapted questionnaire has been developed (B1Q1.3,
B1Q2.3, B1Q3.3, see Annexes 1, 2, 3 for original versions in Spanish and Annexes 4, 5, 6 for
English translations). The questionnaire form is almost identical to the questionnaire of the
follow-up assessment, in order to assure comparability of the results of both inquiries.
2.2
Post-retrofit assessment of visitors of B1
2.2.1 The sample
During 2008, 369.173 persons used the installations of the Paco Yoldi Sports Centre. As a
high percentage of users visits the sports centre several times a week, the number of
individuals (number of users with a member card) is much lower. As the roughly estimated
average of visits is about 2,6 times/week, we estimate roughly that 2730 persons are visiting
the installations in one week, 390 per day. The administration of the sports centre is asked
to confirm these data and to provide the real numbers. We expect to include them in the
report on findings.
The survey will be realized in two days; we expect to get a minimum of 100 questionnaires
per day. Every questionnaire above this mark would be appreciated in order to increase the
representativeness of the survey.
Getting in total a sample of 200 questionnaires (the minimum) we would get the information
of about 25% of the visitors of these two days. If we obtain 400 questionnaires, we would
collect the data of about 50% of the visitors of these two days. We consider that with the
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minimum of 200 we reach the critical mass in order to assure the representativeness of the
survey.
2.2.2 Privacy of personal data
The interviewees are asked to provide the following personal data: age, gender and
education level.
All the obtained data will be treated confidentially. There is no possibility to identify the
interviewee through the given information. The data will be introduced in a online database
from where University of the Saarland will collect the information and analyse the data. The
original information of the questionnaires will not be published. The later published results
include the whole sample and will not permit the identification of individuals.
All participants can participate in a raffle of free entrances of the spa or of a backpack. In
order to keep their anonymity, after answering the questionnaire, they will get a stamped
ticket with a number. This number is independent and keeps no relationship with the
questionnaire; it will be assigned individually to the person. The copy of all distributed
numbers will participate in the raffle and the number of the winners will be published at the
blackboard in the entrance hall. The winners can identify themselves presenting the original
ticket in order to obtain the prize. There is no need to identify themself presenting personal
documents.
2.2.3 Realization
The visitors will be invited to participate in the survey announced by spots on the giant
screen, posters at the blackboard in the entrance hall, reception and lockers.
In order to motivate the visitors to participate, a raffle will be organized where all
participants of the survey have the chance to win attractive prices, as free entrances for
leisure installations like a Spa.
The main part of the survey will be realized during two days by two interviewers who will
approach the visitors personally at the reception of the Sports Centre. In order to save time
and avoid errors by manual data transfer, we would like to provide the interviewers with
electronic equipment (data pad) where to introduce directly the obtained information in a
central database. The interviewers will also distribute the ticket for and explain the
procedure of the raffle.
In order to reduce the consumption of paper and the paperwork, the questionnaire form will
be available at the project website www.bestenergyproject.eu and can be filled online.
The online form has the advantage that visitors can fill in the questionnaire at their home
whenever they want and send it directly back. The data is saved and included in the database
without errors, saving time of retyping data in the data base manually. There are programs
available that can calculate the basic statistics, saving time of data utilization.
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By the questionnaire, we will collect data about the following topics:
• General consumption habits (use of the installations, consumption habits of
water and electricity)
• Level of comfort
• Attitudes regarding energy saving in the Sports Centre
• Information about the project Best Energy
All the data will be collected by University of Saarland and statistically analyzed. The data will
be compared with the data obtained during the baseline and follow-up assessment done
before, in order to detect changes and tendencies occurred during this period. We will see if
energy consumption habits and attitudes regarding energy efficiency have changed,
probably in part as a result of the social interventions realized.
The results will be shared with the project consortium (report) and some interesting points
could be highlighted for the public on the website, as part of the awareness rising campaign.
2.3
Post-retrofit assessment for technicians
2.3.1 The sample
There are a total of fifteen technicians working at the Sports Centre. Our objective is to
include all of them in the sample of the survey. We consider that ten participants would be
the minimum, representing 66% of the whole group. With this number we obtain the critical
mass in order to assure the representativeness of the survey.
2.3.2 Privacy of data
As the sample is very small and the technicians are asked to give information regarding to
their work conditions, the protection of privacy of obtained data is very important and the
data must be treated with care.
education level.
The technicians will get the questionnaire form and an envelope where to put in the filled
form. The close the envelope and hand them over to our partners. The University of the
Saarland will collect the closed envelopes with the originals of the questionnaires, introduce
the data in the data base and analyse the data. The original information of the
questionnaires will not be published or shared with other entities. The later published results
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2.3.3 Realization
For the technical and maintenance staff of the Sports Centre one specific questionnaire has
been developed (B1Q2.3, see annexes). This questionnaire is dealing with the following
aspects:
• Responsibilities regarding energy management
• Management of ICT-tool
• Evaluation of ICT-tool
• Energy efficiency at the Sports Centre
• Comments
All technicians will be invited to participate in the survey. Partners from GIROA and
FOMENTO will distribute the questionnaire forms and the envelopes and collect the closed
envelopes with the filled questionnaires. The technicians themselves will fill out the
questionnaire form.
All the data will be collected by USAAR and statistically analyzed. The results will be
compared with the data obtained during the baseline and the follow-up assessment some
months before, in order to detect changes and tendencies.
The results will be shared with the project consortium (report). A feed-back of the results
will be given to the interviewees, on the internal website, but also in a final workshop.
This final workshop will be used to share experiences of the project, discuss the results of
the social interventions and develop ideas of how to go on beyond the project itself. If there
have been detected potentials to improve energy efficiency, ideas how to achieve them can
be exchanged.
2.4
Post-retrofit assessment for employees
2.4.1 The sample
There are a total of twenty non-technical employees working at the Sports Centre. Our
objective is to include all of them in the sample of the survey. We consider that fifteen
participants would be the minimum, representing 75% of the whole group. With this number
we obtain the critical mass in order to assure the representativeness of the survey.
2.4.2 Privacy of data
As the sample is very small and the employees are asked to give information regarding to
education level.
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The employees will get the questionnaire form and an envelope where to put in the filled
form. The close the envelope and hand them over to our partners. The University of the
Saarland will collect the closed envelopes with the originals of the questionnaires, introduce
the data in the data base and analyse the data. The original information of the
questionnaires will not be published or shared with other entities. The later published results
2.4.3 Realization
For employees of the Sports Centre a special questionnaire have been developed (B1Q3.3,
see annexes). The questionnaire is dealing with the following aspects:
• Energy consumption behaviour in the Sports Centre
• Responsibilities for visitors and their consumption behaviour
• Potentials of energy saving energy saving at their working place
• Attitudes regarding energy saving at the Sports Centre
All employees will be invited to participate in the survey. FOMENTO will distribute the
questionnaire forms and the envelopes and collect the closed envelopes with the filled
questionnaires. The employees themselves will fill out the questionnaire form.
All the data will be collected by University of Saarland and statistically analyzed. The results
will be compared with the data obtained during the baseline and the follow-up assessment
some months before, in order to detect changes and tendencies.
The results will be shared with the project consortium (report). A feed-back of the results
will be given to the interviewees, on the internal website, but also in a final workshop.
This final workshop will be used to share experiences of the project, discuss the results of
the social interventions and develop ideas of how to go on beyond the project itself. If there
have been detected potentials to improve energy efficiency, ideas how to achieve them can
be exchanged.
2.5
Final impact evaluation with stakeholders
After the post-retrofit assessment of the three target groups, the obtained results will be
presented to and discussed with the local stakeholders (general management of the sports
centre, Municipality, energy management). The perceived efficiency of non-technical and
technical measures in order to increase energy efficiency in the building will be compared
with results of the measurements, e.g. the amount of saved energy and emissions. The
following points will be discussed with the stakeholders in a workshop:
• Changes in energy consumption behaviour in the Sports Centre
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• Efficiency of non-technical interventions
• Detected potentials of energy saving and taken measures
• Lessons learned for the energy management of the Sports Centre
• Future activities in order to consolidate the energy efficiency of the building
It is not decided yet if there will be necessary interviews with the stakeholders. In case that
all relevant information or the final impact assessment can be collected during the
workshop, there will be no individual interviews. In case we detect potentials of conflicts,
difficulties or we consider it necessary for any other reason, individual interviews with some
of the stakeholders will be realized.
The following interview guideline, adapted to the specific situation, will be applied:
2.5.1
Guideline for interviews with stakeholders
1. What are your tasks, responsibilities regarding the energy supply of the building?
2. Have you been involved directly or indirectly in the activities of the project?
3. How do you evaluate the applied non-technical measures in order to increase energy
efficiency of the building?
3.1. Have the non-technical measures been adequate or the specific needs of the target
groups?
3.2. Have the non-technical measures been efficient in order to attain the goal of
increased energy efficiency?
3.3.
How do you evaluate the social impact of the measures (short term, long term)?
4. Would you propose other non-technical measures?
5. If the project would start now, what would you do same and what different?
6.
Do you consider that the project’s goals have been attained? (Which ones not?)
7. If the goals have not been attained, what have been the obstacles and how they can
be eliminated?
8. What difficulties have had to be faced during the project and how they have been
solved?
9. What measures do you propose to consolidate the attainments of the project?
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Most parts of the post-retrofit questionnaire presented here are identical to the baseline and
also the follow-up questionnaire presented in the deliverables D4.3 & D4.5.
This is necessary in order to compare the results of the baseline, follow-up and post-retrofit
assessment. The data of the post-retrofit will be compared with the data obtained during the
baseline and the follow-up assessment done before, in order to detect the impact of social
interventions in the building realized during the year.
3.1
Target groups
In the pilot B2, we detected four target groups:
1. Employees:
This will be the main user group of the assessment and evaluation. People working in the
University Building are from the research staff of different departments, administrative
staff and cleaning personal. The main part of users from this group comes from the
research staff.
2.&3. Visitors / Students:
Due to the fact that this building is part of the University of Braunschweig, there are
only a few visitors and most of the occupants of the building are students.
4. Technicians:
Employees of the University in charge of the Building Management.
One single questionnaire has been designed for employees and student/visitor groups.
Other user groups are so small that they have very little influence in the energy efficiency of
the building and therefore they can be excluded from the survey.
For the visitor/student group the user group affiliation will be recorded during the
assessment for later comparison.
Due to the fact that technical staff responsible for the building B2 in Braunschweig also
manages all other university buildings, there is only a very small influence the building
management staff could take into account. There is no need for the technical staff to fill out
a questionnaire, as only a hand of persons working in the building management and mainly
from higher management positions, who are involved in the project. These few people will
be interviewed personally. The guidelines of the interviews will be presented in section 3.6 in
this deliverable. These guidelines are the same as for other stakeholders involved in this
project.
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3.2
The sample
There are a total of about 300 people using the university building constantly. Our objective
is to include almost 30% of the total in the sample of the survey. We consider that 60
participants would be the minimum, representing a 20% of the whole group. With this
number we obtain the critical mass in order to assure the representativeness of the survey.
3.3
Privacy of data
As the sample is very small and the employees are asked to give information regarding to
education level.
The survey form will be completed online by the participants themselves. The University of
the Saarland will collect the data in the database and analyse them. The original information
obtained from the questionnaires will not be published or shared with other entities. The
later published results include the whole sample and will not permit the identification of
individuals.
3.4
Realization
The questionnaire has been designed and prepared by University of Saarland and with the
support of the Best Energy team at the TU Braunschweig. The content of this post-retrofit
questionnaire is widely identical to the questionnaire of the baseline assessment applied in
the pilot B2 (Technische Universität Braunschweig).This is necessary in order to compare the
results of the baseline and the post-retrofit assessment and to detect changes. This postretrofit questionnaire will not be applied in the framework of the project itself, but after. For
this purpose, an online version with the same content will be developed later.
In the Annex 5.7, the Codebook of the post-retrofit questionnaire is presented. On the left
hand side appears the original German language version that will be applied at pilot B2. On
the right hand side continues the corresponding English translation of the question.
The Codebook contains the complete information to be introduced in the questionnaire
form. It lists the questions, their answering format, and the reference code for each question
and the corresponding numeric value for the later statistical analysis.
The form will be sent by E-mail to all employees working in the University Building. There
will be also an online version of the post-retrofit questionnaire available at the website
www.unipark.de.
As all employees already are using the E-mail system as the official communication channel
inside and outside of the University, the online form has the advantage that each participant
of the survey can fill in the questionnaire easily at his or her workplace whenever he/she
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wants and all introduced data is directly saved on the server. Thereby, errors by mistyping
data in the data base can be avoided.
The questionnaire will collect data about the following topics:
• Self reported energy consumption behaviour at the workplace
• Level of users’ comfort
• Attitudes regarding energy saving at the university
• Information about the project Best Energy
The obtained data will be collected and statistically analyzed by University of Saarland. The
data will be compared with the data obtained during the baseline assessment one year
before, in order to detect changes and tendencies and to evaluate the impact of the social
interventions.
The results will be shared and discussed with the project team at the University of
Braunschweig.
The most interesting results will be presented to the participants as feed-back during a
workshop.
3.5
Final impact evaluation with stakeholders
After the post-retrofit assessment of the three target groups, the obtained results will be
presented to and discussed with the local stakeholders (e.g. general management of the
university, energy management staff and building management). The perceived efficiency of
non-technical and technical measures in order to increase energy efficiency in the building
will be compared with results of the measurements, e.g. the amount of saved energy and
emissions. The following points will be discussed with the stakeholders in a workshop:
• Changes in energy consumption behaviour in the University building
• Efficiency of non-technical interventions
• Detected potentials of energy saving and taken measures
• Lessons learned for the energy management of the University
• Future activities in order to consolidate the energy efficiency of the building
It is not decided yet if there will be necessary interviews with the stakeholders. In case that
all relevant information or the final impact assessment can be collected during the
workshop, there will be no individual interviews. In case we detect potentials of conflicts,
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difficulties or we consider it necessary for any other reason, individual interviews with some
of the stakeholders will be realized.
The following interview guideline, adapted to the specific situation, will be applied:
3.5.1
Guideline for interviews with stakeholders
1. What are your tasks, responsibilities regarding the energy supply of the building?
2. Have you been involved directly or indirectly in the activities of the project?
3. How do you evaluate the applied non-technical measures in order to increase energy
efficiency of the building?
3.1. Have the non-technical measures been adequate or the specific needs of the
target groups?
3.2. Have the non-technical measures been efficient in order to attain the goal of
increased energy efficiency?
4. How do you evaluate the social impact of the measures (short term, long term)?
5. Would you propose other non-technical measures?
6. If the project would start now, what would you do same and what different?
7.
Do you consider that the project’s goals have been attained? (Which ones not?)
8. If the goals have not been attained, what have been the obstacles and how they can
be eliminated?
9. What difficulties have had to be faced during the project and how they have been
solved?
10. What measures do you propose to consolidate the attainments of the project?
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In the pilot L1, the street lighting system of Etxarriene, San Sebastian, we will realize a postretrofit assessment between the residents of this area. Etxarriene is a residential area of
about 16.000 m2 without any commercial activity.
One single questionnaire has been designed for all residents, independent if they are using
the area mainly as pedestrians, cyclists or car drivers.
4.1
The sample
There are a total of about 300 apartments. The Municipality is asked to provide information
about the actualized number of resident families and the total of adults. Our objective is to
include almost one member of 50% of the total number of families in the sample of the
survey. We consider that 100 participants would be the minimum, representing 33% of the
families. With this number we obtain the critical mass in order to assure the
representativeness of the survey.
4.2
Privacy of data
The protection of privacy of obtained data is very important and the data must be treated
with care.
education level.
The questionnaire form will be completed by two independent interviewers. The University of
the Saarland will collect the data introduced by the interviewers in a data base and analyse
them. The original information obtained from the questionnaires will not be published or
shared with other entities. The later published results include the whole sample and will not
permit the identification of individuals.
4.3
Realization
The questionnaire has been designed and prepared by University of Saarland. The content of
this post-retrofit questionnaire is widely identical to the questionnaire of the baseline
assessment applied in the pilot L1.This is necessary in order to compare the results of the
baseline and the post-retrofit assessment and to detect changes.
• Perception of security in the street
• Evaluation of light quality and comfort
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• Evaluation of esthetical aspects and life quality in the street
• Evaluation of resolution of incidences
The information obtained by the questionnaire will be compared with criminal statistics,
other statistical data provided by the Municipality and technical data provided by the
operator of the street lighting system.
The obtained data will be collected and statistically analyzed by University of Saarland. The
data will be compared with the data obtained during the baseline assessment one year
before, in order to detect changes and tendencies and to evaluate the impact of the social
interventions.
The results will be shared and discussed with the project team and interested entities of San
Sebastian.
The most interesting results will be presented during a workshop.
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In the pilot L2, part of the currently installed street lighting system of Almada, we will realize
a post-retrofit assessment survey of perception and preference of inhabitants and passing
by users of this area. The street Avenida 23 de Julho is a residential area of about 16.000 m2
without any commercial activity.
One single questionnaire has been designed for all inhabitants and passer-bys who are
using this area mainly as pedestrians.
Due to the lack of self-reported cycling usage and also usage of the street lighting as a car
driver, only the usage as a pedestrian will be taken into account for the post-retrofit
assessment.
5.1
The sample
There are a total of about 15 apartment buildings located directly at the implemented street
lighting area. The Municipality is asked to provide information about the actualized number
of apartments, residents and passer-bys. As during the baseline assessment we got a
sample of around 500 persons, we would like to obtain a similar number during the postretrofit assessment. We consider that 300 participants would be the minimum. With this
number we obtain the critical mass in order to assure the representativeness of the survey
and for comparison to the baseline assessment.
5.2
Privacy of data
The protection of privacy of obtained data is very important and the data must be treated
with care.
The interviewees are asked to provide only the following personal data: age, gender and
education level.
The questionnaire form will be completed by eight independent interviewers collecting the
data on the street and going from house to house. The University of the Saarland will
introduce the data in a database and statistically analyse them. The original information
obtained from the questionnaires will not be published or shared with other entities. The
later published results include the whole sample and will not permit the identification of
individuals.
5.3
Realization
The questionnaire has been designed and prepared by University of Saarland with the
support of AGENEAL from Almada. The content of this post-retrofit questionnaire is identical
to the questionnaire of the baseline assessment applied in the pilot L2. Only a few questions
where dismissed and three new questions are introduced to further refine the survey.
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Equality of the survey to the baseline survey is necessary in order to compare the results of
the baseline and the post-retrofit assessment and to detect changes and tendencies.
• Perception of perceived security in the street
• Evaluation of lighting quality and comfort of light
• Evaluation of aesthetical aspects and life quality in the street
• Evaluation of resolution of incidences
The information obtained by the questionnaire will be compared with criminal statistics,
other statistical data provided by the municipality and technical data provided by the
operator of the street lighting system.
The obtained data will be collected and statistically analysed by the Saarland University. The
data will be compared with the data obtained during the baseline assessment three months
earlier, in order to detect changes and tendencies and to evaluate the impact of the social
interventions.
The results will be shared and discussed with the project team and interested entities of
Almada.
The most interesting results will be reported to the municipality the residents in the street
lighting area and also presented at an international conference in Eindhoven in September.
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6. Annexes
6.1
Questionnaire for post-retrofit assessment B1Q1.3 (Visitors of Paco Yoldi Sports
Centre), Original Spanish version
Confort y Hábitos
Polideportivo PacoYoldi
Estimado/a usuario/a del polideportivo,
Este cuestionario forma parte del proyecto de investigación “Best Energy”, financiado por la
Unión Europea. El proyecto Best Energy supervisa el impacto de tecnologías innovadoras
sobre los consumos energéticos en edificios y alumbramiento público. Estas tecnologías se
emplean para reducir el consumo energético y por lo tanto, reducir las emisiones de CO2.
Le costará unos pocos minutos rellenar el formulario. Sus respuestas serán tratadas de
forma completamente anónima.
Muchas gracias por su colaboración.
Fecha
_____._____.2011
Edad
______ Años
Género
Nivel de Educación
Hombre
Primaria
Secundaria
¿Ha participado en la encuesta
hace unos meses?
D4.4
Mujer
Universitaria
Sí
No
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Q1
A diario
2-3 veces / semana
¿Con qué frecuencia visita el
polideportivo?
Q2
Una vez ala semana
Menos de una vez a la
semana
¿Desde cuándo es usuario/a
(Año)
del polideportivo Paco Yoldi?
Q3
¿Cuántas veces visitó las
instalaciones durante
última semana?
la
Q3a
Piscina50m
veces durante la última semana
Q3b
Piscina 25m
Q3c
Frontón
Q3d
Gimnasio Balda
Q3e
Gimnasio Aerobic
Q4
¿Cuántas
veces
usa
la
¿Cuántas veces aprieta el
veces
ducha?
Q4a
botón durante una ducha?
Q5
¿Cuántas
Q5a
¿Durante cuántos minutos
veces
secador de pelo?
usa
el
minutos
aprox. usa el secador de
pelo?
Q6
¿Cómo
evalúa
la
TEMPERATURA DEL AIRE en
el polideportivo?
(Piensa en las instalaciones
que usa.)
Q6a
ESTE MES, la temperatura
del aire era
Q6a
a
Me sentí
Q6b
EN VERANO, la temperatura
del aire era
D4.4
Demasiado baja
Muy incómodo
Demasiado baja
Demasiado alta
Muy cómodo
Demasiado alta
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Q6b
b
Me sentí
Q6c
EN
INVIERNO,
la
temperatura del aire era
Q6c
c
Q7
Me sentí
Muy incómodo
Demasiado baja
Muy incómodo
Muy cómodo
Demasiado alta
Muy cómodo
¿Cómo
evalúa
la
TEMPERATURA DEL AGUA
en las piscinas?
(Responda sólo si las usa.)
Q7a
del agua era
Q7a
a
Me sentí
Q7b
EN VERANO, la temperatura
del agua era
Q7b
b
Me sentí
Q7c
EN
INVIERNO,
la
temperatura del agua era
Q7c
c
Q8
Me sentí
Demasiado baja
Muy incómodo
Demasiado baja
Muy incómodo
Demasiado baja
Muy incómodo
Demasiado alta
Muy cómodo
Demasiado alta
Muy cómodo
Demasiado alta
Muy cómodo
¿Qué
otros
aspectos
influyen en su bienestar?
Cómo los evalúa?
Q8a
Q8b
Q9
Q10
¿Cómo
evalúa el nivel
general de confort en el
polideportivo?
Muy mal
Muy bien
Muy mal
Muy bien
Muy mal
Muy bien
¿Ha notado algún cambio en
Sí
el confort comparado con el
año anterior?
Q10
a
D4.4
¿Cómo está la situación
ahora?
Mucho peor
No
Mucho mejor
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Q11
¿Ha recibido información
sobre el
Energy?
Q12
proyecto
Best
Sí
No
Sí
No
¿Ha visto los mensajes sobre
ahorro
energético
(pegatinas, carteles)?
Q12
a
¿Considera los mensajes
Q13
¿Ha cambiado algún hábito
útiles?
Muy útil
Nada útil
siguiendo los consejos de
ahorro energético?
Q13
a
¿Qué ha cambiado?
Q14
siguiendo los consejos de
ahorro de agua?
Q14
a
¿Qué ha cambiado?
Q15
¿Qué acciones o medidas
Sí
No
Sí
No
propone para ahorrar más
energía en el polideportivo?
Q16
¿Cómo evalúa la campaña
de ahorro energético y de
agua en el polideportivo?
Q17
Muy exitosa
Nada exitosa
¿Está de acuerdo con las
siguientes afirmaciones?
Q17
a
Tengo poca influencia en el
consumo energético del
polideportivo.
Nada de acuerdo
Muy de acuerdo
Q17
b
Yo sé cómo puedo reducir el
polideportivo.
Nada de acuerdo
Muy de acuerdo
Q17
c
El ahorro energético de la
instalación depende del
comportamiento de cada
usuario.
Nada de acuerdo
Muy de acuerdo
Q17
d
No tiene sentido que yo
cambié mis hábitos para
ahorrar energía mientras los
demás no hagan lo mismo.
Nada de acuerdo
Muy de acuerdo
D4.4
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Q17
e
Para mí es una molestia
tener que cambiar de
hábitos
para
ahorrar
energía.
Nada de acuerdo
Muy de acuerdo
Q17
f
No estoy dispuesto de bajar
mi nivel de confort para
ahorrar energía en el
polideportivo.
Nada de acuerdo
Muy de acuerdo
Q18
¿Quiere
hacer
algún
comentario?
Muchas gracias por rellenar el cuestionario.
(Esta encuesta ha sido desarrollada por el Grupo de Investigación de Psicología Ambiental de la Universidad del Sarre. Por
cualquier información relacionada contacte con [email protected].)
D4.4
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6.2
Questionnaire for post-retrofit assessment B1Q1.3 (Visitors of Paco Yoldi
Sports Centre), English translation
[The original contains the logo of Best Energy and USAAR]]
Comfort and Habits
Sports Centre PacoYoldi
Dear visitor of the Sports Centre,
This questionnaire forms part of the investigation Project “Best Energy”, financed by the
European Commission. The project Best Energy evaluates the impact of innovative
technologies in energy consumption of public buildings and lightening. These technologies
aim to reduce the energy consumption and in consequence, the emissions of CO2.
It will take only few minutes to fill out the questionnaire. Your answers will be treated
confidentially.
Thank you very much for your collaboration.
Date
_____._____.2011
Age
______ Years
Gender
Education level
Masculine
Primary school
Secondary school
Have you participated in this
survey some months ago?
D4.4
Feminine
University
Yes
No
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Q1
How often do you visit the
Sports Centre?
Q2
Daily
Once a week
2-3 times / week
Less than once a week
Since when are you user of
the Sports Centre Paco
Yoldi?
(Year)
Q3
How often do you visit these
installations?
Q3a
50m Swimming Pool
times during the last week
Q3b
25m Swimming Pool
Q3c
Pelota Playground
Q3d
Gym Balda
Q3e
Gym Aerobic
Q4
How often do you use the
shower?
Q4a
How many times do you
press the button for one
shower?
times
Q5
How often do you use the
hair dryer?
Q5a
How many minutes do you
use
the
hairdryer
approximately?
minutes
Q6
How do you evaluate the
AIR TEMPERATURE in the
Sports Centre?
(Think in the installations
you use.)
Q6a
Q6aa
Q6b
D4.4
THIS MONTH, the
temperature was
air
I felt
IN SUMMERTIME, the air
temperature was
Too low
Very uncomfortable
Too low
Too high
Very
comfortable
Too high
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Q6bb
Q6c
Q6cc
I felt
IN WINTERTIME, the air
temperature was
I felt
Q7
WATER TEMPERATURE of
the
swimming
pools?
(Answer only if you use
them)
Q7a
THIS MONTH, the water
temperature was
Q7aa
Q7b
Q7bb
Q7c
Q7cc
Q8
I felt
IN SUMMERTIME, the
water temperature was
I felt
IN WINTERTIME, the water
temperature was
I felt
Very uncomfortable
Very
comfortable
Too low
Very uncomfortable
Too high
Very
comfortable
Too low
Very uncomfortable
Too high
Very
comfortable
Too low
Very uncomfortable
Too high
Very
comfortable
Too low
Very uncomfortable
Too high
Very
comfortable
What other aspects have
affected your wellness?
How do you evaluate
them?
Q8a
Q8b
Q9
general comfort level of
the Sports Centre?
Q10
Have you noticed any
change in the comfort
comparing
with
the
situation one year ago?
D4.4
Very bad
Very good
Very bad
Very good
Very bad
Very good
Yes
No
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Q10a
Q11
Q12
How is it now?
Much worse
Much better
Have you got information
about the project Best
Energy?
Yes
No
Have you seen the messages
regarding energy saving
(stickers, posters)?
Yes
No
Q12
a
Do
Q13
Have you changed any of
your habits following the
hints of energy saving?
you consider the
messages useful?
Q13
a
What have you changed?
Q14
Have you changed any of
your habits following the
hints of water saving?
Q14
a
Q15
What actions or measures
do you propose in order to
save more energy in the
Sports Centre?
Q16
energy and water saving
campaign in the Sports
Centre?
Q17
Do you agree with the
following sentences?
Q17
a
I have little influence in the
energy consumption of the
Sports Centre.
Very useful
Very successful
Very useless
Yes
No
Yes
No
Very unsuccessful
Not at all
Absolutely
Q17
b
I know how to reduce the
Sports Centre.
Not at all
Absolutely
Q17
c
The energy saving of the
installation depends on the
Not at all
Absolutely
D4.4
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Project no. 238889
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behaviour of every user.
Q17
d
It makes no sense that I
change my habits in order to
save energy if others don’t
do so.
Not at all
Absolutely
Q17
e
For me it’s an inconvenience
to change my habits in order
to save energy.
Not at all
Absolutely
Q17
f
I am not willing to decrease
my comfort level in order to
save energy in the Sports
Centre.
Not at all
Absolutely
Q18
Do you want to add any
comment?
(This survey is developed by the Research Group Environmental Psychology at the Saarland University.
For any information or inquiry regarding this assessment, please contact [email protected])
D4.4
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6.3
Questionnaire for post-retrofit assessment B1Q2.3 (Technicians) Original
Spanish version
Manejo de las tecnologías ICT
Estimado/a técnico/a del polideportivo,
Fecha
_____._____.2011
Edad
______ Años
Género
Nivel de Educación
Hombre
Primaria
Secundaria
hace unos meses?
D4.4
Mujer
Universitaria
Sí
No
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Q1
¿Desde cuándo es técnico/a
del polideportivo Paco Yoldi?
Q2
¿Cuáles
son
sus
responsabilidades? (Marque
todas
las
opciones
aplicables)
(Año)
Monitoreo
Reparaciones
Mantenimiento
Seguridad
Q3
¿Cuántas veces revisó las
instalaciones durante la
última semana?
Q3a
Instalaciones de luz
Q3b
Instalaciones de agua
Q3c
Instalaciones de calefacción
Q3d
Instalaciones
acondicionado
de
aire
Q3e
Instalaciones eléctricas
Q4
¿Ud. trabaja con el Building
Management
System
(tecnología ICT)?
SÍ
No
Si no trabaja con el BMS, puede pasar directamente a la pregunta Q20, página 3.
Q4a
¿Cuáles son sus tareas? (Marque todas las
opciones correspondientes)
Q5
Monitoreo & Control
Programación
Solución de problemas
¿Ha recibido instrucciones
cómo utilizar el BMS?
Otra
SÍ
No
Q5a
Instrucciones por escrito:
Muy útil
Nada útil
Q5b
Taller informativo:
Muy útil
Nada útil
Q5c
Curso de formación:
Muy útil
Nada útil
Q5d
Prácticas:
Muy útil
Nada útil
Q6
Q7
Q7a
D4.4
¿Ha participado en la
implementación del BMS?
SÍ
¿Para qué aplicaciones
utiliza el BMS y cómo le
parece?
(Marque sólo las opciones aplicables)
Electricidad
En parte
Muy útil
No
Nada útil
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Q7b
Agua
Muy útil
Nada útil
Q7c
Gas
Muy útil
Nada útil
Q7d
Fotovoltaica
Muy útil
Nada útil
Q8
¿Qué módulos utiliza y
cómo le parecen?
(Marque sólo las opciones aplicables)
Q8a
Datos
Muy útil
Nada útil
Q8b
Gráficos
Muy útil
Nada útil
Q8c
Alertas
Muy útil
Nada útil
Q8d
Diseños
Muy útil
Nada útil
Q8e
Etiquetas
Muy útil
Nada útil
Q8f
Usuarios y permisos
Muy útil
Nada útil
Q8g
Mensajes
Muy útil
Nada útil
Q8h
Instalación y administración
Muy útil
Nada útil
Q9
Q10
¿Ha recibido instrucciones
cómo utilizar los módulos?
¿Cómo estima el ahorro
energético
en
el
polideportivo gracias al
BMS?
SÍ, para todos
Para algunos
Muy alto
No
Insignificante
Q11
¿El BMS es fácil de manejar?
Muy fácil
Nada fácil
Q12
¿Es fácil aprender el manejo
del BMS?
Muy fácil
Nada fácil
Q13
¿Los datos obtenidos son
fáciles de interpretar?
Muy fácil
Nada fácil
Q14
¿Las
lecturas
de
consumos son fáciles?
Muy fácil
Nada fácil
Q15
¿El diseño de la pantalla es
útil?
Q16
Q17
D4.4
los
¿El BMS le ayuda a realizar
sus tareas?
¿El BMS
solucionar
le
ayuda a
cualquier
Muy útil
Nada útil
Mucho
Nada
Mucho
Nada
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problema emergente?
Q18
¿Ha
detectado
función errónea?
Q19
¿En qué aspecto debe
mejorar el BMS para que le
sea más útil en su trabajo?
Q20
¿Ud. ve potenciales para
ahorrar más energía en el
polideportivo? ¿Cuáles son?
Q21
ahorrar
agua
en
el
Q22
¿Quiere
añadir
comentario?
alguna
algún
D4.4
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6.4
Questionnaire for post-retrofit assessment B1Q2.3 (Technicians), English
version
Management of the ICT-Tool
Dear technician of the Sports Centre,
It will take few minutes to fill out the questionnaire. Your answers will be treated
confidentially.
Date
_____._____.2011
Age
______ Years
Gender
Education level
Masculine
Primary school
Secondary school
D4.4
Feminine
University
Yes
No
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Q1
Since
when
are
you
technician of the sports
centre?
Q2
(Year)
What
are
your
responsibilities? (Mark all
relevant options)
Monitoring
Repairs
Maintenance
Security
Q3
How many times have you
revised these installations
during the last week?
Q3a
Lighting
Q3b
Water
Q3c
Heating
Q3d
Air condition
Q3e
Electricity
Q4
Do you work with the
Building
Management
System (BMS)?
Yes
No
If you are not working with the BMS, you can go directly to question Q20, page 3.
Q4a
What are your tasks? (Mark
all relevant options)
Q5
Monitoring & Control
Problem Solving
Have you got instructions
how to use the BMS?
Programming
Others
Yes
No
Q5a
Written instructions
Very useful
Not useful
Q5b
Information workshop:
Very useful
Not useful
Q5c
Training session:
Very useful
Not useful
Q5d
Practices:
Very useful
Not useful
Q6
Q7
D4.4
Have you participated in
the implementation of the
BMS?
For what applications do
you use the BMS and how
Yes
Partly
No
(Mark only relevant options)
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do you evaluate them?
Q7a
Electricity
Very useful
Not useful
Water
Very useful
Not useful
Q7c
Gas
Very useful
Not useful
Q7d
Photovoltaics
Very useful
Not useful
Q7b
Q8
What modules do you use
and how do you evaluate
them?
(Mark only relevant options)
Q8a
Data
Very useful
Not useful
Q8b
Graphs
Very useful
Not useful
Q8c
Advise
Very useful
Not useful
Q8d
Designs
Very useful
Not useful
Q8e
Labels
Very useful
Not useful
Q8f
Users and permits
Very useful
Not useful
Q8g
Messages
Very useful
Not useful
Q8h
Installation
administration
Very useful
Not useful
Q9
Q10
and
Have
you
received
instructions how to use the
modules?
Yes, for all
For some of them
No
How do you estimate the
energy saving in the sports
centre because of the BMS?
Very high
Insignificant
Can you manage the BMS
easily?
Very easy
Very difficult
Q12
Is it easy to learn how to
manage the BMS?
Very easy
Very difficult
Q13
Is it easy to interpret the
obtained data?
Very easy
Very difficult
Q14
Is it easy to read the
consumptions?
Very easy
Very difficult
The design of the user
Very useful
Q11
Q15
D4.4
Not useful
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interface is useful?
Q16
Q17
The BMS supports you in
realizing your tasks?
The BMS helps you the solve
any emerging problem or
incidence?
Q18
Have you detected
malfunction or error?
Q19
What aspect of the BMS
should be improved in order
to be more useful for you?
Q20
Do you see any potential to
sports centre? Describe it.
Q21
Q22
comment?
Very much
Not at all
Very much
Not at all
any
D4.4
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6.5
Questionnaire for post-retrofit assessment B1Q3.3 (Employees), Original
Spanish version
Confort y Hábitos
Estimado/a empleado/a del polideportivo,
Le costará unos pocos minutos rellenar el formulario. Sus respuestas serán tratadas de
forma confidencial.
Fecha
_____._____.2011
Edad
______ Años
Género
Nivel de Educación
Hombre
Primaria
Secundaria
hace unos meses?
D4.4
Mujer
Universitaria
Sí
No
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Q1
¿Desde
cuándo
es
emplead/a del polideportivo
Paco Yoldi?
Q2
¿Cuáles
son
sus
responsabilidades? (Marque
todas
las
opciones
aplicables)
Q3
¿Dónde tiene su puesto de
trabajo? (Marque todas las
opciones aplicables)
Q4
Q5
¿Ud.
trabaja
cordenador?
con
Q7c
Q7d
Administración
Limpieza / Mantenimiento
Seguridad
Recepción
Otras
Piscinas
Gimnasios
Duchas / Vestuarios
Frontón
Recepción / Entrada
Oficinas
SÍ, a diario
A veces
¿Ud. trabaja cara al público?
¿Tiene
responsabilidad
sobre algunos grupos de
usuarios? (Marque todas las
opciones aplicables)
Q7b
Entrenamiento / Monitoreo
el
Q6
Q7a
(Año)
¿Apaga la luz al salir de un
ámbito?
¿Cierra las ventanas cuando
la calefacción o el aire
acondicionado
están
encendidos?
¿Apaga el ordenador cuando
hace una pausa?
¿Apaga todos los aparatos
inmediatamente después de
usarlos? (No Stand-by)
No
SÍ
No
Preescolares
Escolares Adolescentes
Adolescentes
Adultos
Tercera edad
Público general
Sí, siempre
A veces
Nunca
No es necesario, va automático
Sí, siempre
A veces
Nunca
Sí, siempre
A veces
Nunca
Sí, siempre
A veces
Nunca
Q7e
¿Recicla el papel, utilizando
la segunda cara?
Sí, siempre
A veces
Nunca
Q7f
c
¿Recicla y separa la basura
en su puesto de trabajo?
Sí, siempre
A veces
Nunca
¿Vigila que los usuarios no
Sí, siempre
A veces
Nunca
Q7g
D4.4
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derrochen el agua de la
ducha?
Q8
ahorrar más energía en el
Q8a
energía en el polideportivo?
Q9
ahorrar
agua
en
el
Q9a
Q10
Q10a
Q10aa
Q10b
Q10bb
Q10c
Q10cc
Q11
Q11a
Q11aa
Q11b
Q11bb
D4.4
¿Cómo
evalúa
la
TEMPERATURA DEL AIRE
en el polideportivo?
del aire era
Me sentí
EN
VERANO,
la
Me sentí
EN
INVIERNO,
la
Me sentí
(Piensa en los ámbitos donde trabaja.)
Demasiado baja
Muy incómodo
Demasiado baja
Muy incómodo
Demasiado baja
Muy incómodo
Cómo
evalúa
la
TEMPERATURA DEL AGUA
en las piscinas?
del agua era
Me sentí
EN
VERANO,
la
Me sentí
Demasiado alta
Muy cómodo
Demasiado alta
Muy cómodo
Demasiado alta
Muy cómodo
(Responda sólo si las usa.)
Demasiado baja
Muy incómodo
Demasiado baja
Muy incómodo
Demasiado alta
Muy cómodo
Demasiado alta
Muy cómodo
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Q11c
Q11cc
Q12
Q12a
Q13
Q14
EN
INVIERNO,
la
Me sentí
Muy cómodo
Ha notado algún cambio
en el confort comparado
con el año anterior?
Cómo está la situación
ahora?
Sí
Mucho peor
No
Mucho mejor
¿Ha recibido información
sobre el proyecto Best
Energy?
Sí
No
¿Ha visitado la página del
proyecto
www.bestenergyproject.eu?
Sí
No
¿Cómo le parece la página
web?
Q15
¿Ha visto los mensajes sobre
ahorro
energético
(pegatinas, carteles)?
Q15
a
¿Considera los
útiles?
Q15
b
siguiendo los consejos de la
campaña?
Q15
bb
¿Qué ha cambiado?
Q15
c
¿Cómo evalúa la campaña
de ahorro energético y de
Q16
¿Ha participado en algún
taller
sobre
eficiencia
energética en el marco del
proyecto?
D4.4
Demasiado alta
Muy incómodo
Q14
a
Q16
a
Demasiado baja
mensajes
¿Cómo evalúa el taller?
Muy útil
Nada útil
Sí
Muy útil
No
Nada útil
Sí
Muy exitosa
No
Nada exitosa
Sí
Muy útil
No
Nada útil
37
Project no. 238889
BEST ENERGY PROJECT
Q17
Está de acuerdo con las
siguientes afirmaciones?
Q17
a
Tengo poca influencia en el
polideportivo.
Nada de acuerdo
Muy de acuerdo
Q17
b
Yo sé cómo puedo reducir el
polideportivo.
Nada de acuerdo
Muy de acuerdo
Q17
c
El ahorro energético de la
instalación depende del
comportamiento de cada
usuario.
Nada de acuerdo
Muy de acuerdo
Q17
d
No tiene sentido que yo
cambié mis hábitos para
ahorrar energía mientras los
demás no hagan lo mismo.
Nada de acuerdo
Muy de acuerdo
Q17
e
Para mí es una molestia
tener que cambiar de
hábitos
para
ahorrar
energía.
Nada de acuerdo
Muy de acuerdo
Q17
f
No acepto que baje mi nivel
de confort para ahorrar
energía en el polideportivo.
Nada de acuerdo
Muy de acuerdo
Q18
Quiere
hacer
comentario?
algún
D4.4
38
Project no. 238889
BEST ENERGY PROJECT
6.6
Questionnaire for post-retrofit assessment B1Q3.3 (employees) (English
translation)
Habits & Comfort
Dear employee of the Sports Centre,
It will take few minutes to fill out the questionnaire. Your answers will be treated
confidentially.
Date
_____._____.2011
Age
______ Years
Gender
Education level
Masculine
Primary school
Secondary school
D4.4
Feminine
University
Yes
No
39
Project no. 238889
BEST ENERGY PROJECT
Q1
Since
when
are
you
employee of the Paco Yoldi
sports centre?
Q2
What
are
responsibilities?
your
(Year)
Training / Monitoring
Administration
Cleaning / Maintenance
Security
Reception
Others
(Mark all relevant options)
Q3
Where
place?
is
your
working
Swimming pools
Gyms
Showers / Lockers
Pelota play grounds
(Mark all relevant options)
Reception / Entrance
Q4
Are you working with PC?
Q5
Are you working in contact
with the public?
Q6
Are you responsable for
users groups? (Mark all
relevant options)
Yes, daily
Q7b
Q7c
Kindergarten
School pupils
Youth
Adults
Q7d
Do you switch off lights
when leaving the room?
Yes, always
Do you close the Windows
when heating or AC is on?
Yes, always
Do you switch off the pc
during the break?
Do you switch off devices
immediately after use them?
(No Stand-by)
Sometimes
No
Yes
Third age
Q7a
Offices
No
General public
Sometimes
Never
Not necessary, it’s automatic
Sometimes
Never
Yes, always
Sometimes
Never
Yes, always
Sometimes
Never
Q7e
Do you recycle paper, using
the second page?
Yes, always
Sometimes
Never
Q7fc
Do you recycle and separate
waste at your working
place?
Yes, always
Sometimes
Never
Q7g
Do you control that users
don’t waste water in the
shower?
Yes, always
Sometimes
Never
D4.4
40
Project no. 238889
BEST ENERGY PROJECT
Q8
Q8a
What activities or measures
sports centre?
Q9
save water in the sports
centre? Describe it.
Q9a
What activities or measures
save water in the sports
centre?
Q10
How do you evaluate the AIR
TEMPERATURE in the Sports
Centre?
(Think in the installations where you work.)
Q10
a
THIS MONTH, the
temperature was
Too low
Q10
aa
I felt
Q10
b
IN SUMMERTIME, the air
temperature was
Q10
bb
I felt
Q10
c
IN WINTERTIME, the air
temperature was
Q10
cc
I felt
Q11
air
THIS MONTH, the water
temperature was
Q11
aa
I felt
D4.4
Very uncomfortable
Very
comfortable
Too low
Too high
Very uncomfortable
Very
comfortable
Too low
Too high
Very uncomfortable
WATER TEMPERATURE of
the swimming pools?
Q11
a
Too high
Very
comfortable
(Answer only if you use them)
Too low
Very uncomfortable
Too high
Very
comfortable
41
Project no. 238889
BEST ENERGY PROJECT
Q11
b
IN SUMMERTIME, the water
temperature was
Q11
bb
I felt
Q11
c
IN WINTERTIME, the water
temperature was
Q11
cc
I felt
Q12
Too low
Too high
Very uncomfortable
Very
comfortable
Too low
Too high
Very uncomfortable
Very
comfortable
Have you noticed any
change in the comfort
comparing with the situation
one year ago?
Yes
No
Q12
a
How is it now?
Q13
Have
you
received
information
about
the
Project Best Energy?
Yes
No
Have you visited the Project
website
www.bestenergyproject.eu?
Yes
No
Q14
Q14
a
website?
Q15
Have you seen the messages
regarding energy saving
(stickers, posters)?
Q15
a
Do
Q15
b
Have you changed any habit
following the hints of the
campaign?
Q15
bb
Q15
c
campaign for energy and
water saving in the sports
centre?
Q16
D4.4
you consider the
messages useful?
Much worse
Much better
Very useful
Not useful
Yes
Very useful
No
Not useful
Yes
Very successful
No
Not successful
Have you assist to any
workshop about energy
Yes
No
42
Project no. 238889
BEST ENERGY PROJECT
efficiency in the framework
of the project?
Q16
a
workshop?
Q17
Do you agree with the
following sentences?
Q17
a
I have little influence in the
Sports Centre.
Very useful
Not useful
Not at all
Absolutely
Q17
b
I know how to reduce the
Sports Centre.
Not at all
Absolutely
Q17
c
The energy saving of the
installation depends on the
behaviour of every user.
Not at all
Absolutely
Q17
d
It makes no sense that I
change my habits in order to
save energy if others don’t
do so.
Not at all
Absolutely
Q17
e
For me it’s an inconvenience
to change my habits in order
to save energy.
Not at all
Absolutely
Q17
f
I don’t accept a decrease of
mi comfort level in order to
save energy in the Sports
Centre.
Not at all
Absolutely
Q18
comment?
(This survey is developed by the Research Group Environmental Psychology at the Saarland University. For any information
or inquiry regarding this assessment, please contact [email protected])
D4.4
43
Project no. 238889
BEST ENERGY PROJECT
6.7
Questionnaire for post-retrofit assessment for B2 (English & German version)
BESTEnergy_TUBS
Post-retrofit assessment
CODEBOOK
Explanations: int = integer number // char = text variable
Items marked by an X have a NEGATIVE polarity and must be reversed!
1
German
English
Verhalten am Arbeitsplatz
Workplace behaviour
Wie häufig tun Sie die folgenden Tätigkeiten an Ihrem Arbeitsplatz?
Zum Feierabend den Strom am
Arbeitsplatz an der Steckerleiste
v_9
v_9
int
ausschalten.
v_2
v_3
v_4
v_5
D4.4
v_2
v_3
v_4
v_5
How Often you do the following actions
at your workplace?
Switch off electrical power with a multi
way connector at the end of the workday
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Den Bildschirm zum Feierabend
ausschalten.
Not available
Turn off the computer screen at end of
the workday
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Die Beleuchtung zum Feierabend
ausschalten.
Not available
Turning off the lights at the end of the
workday
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
Nicht vorhanden
Not available
int
Drucker am Arbeitsplatz ausschalten.
Turning off the printer at my workplace
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Den Kopierer zum Feierabend
ausschalten.
Not available
Turning off the copier at the end of the
day
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
44
Project no. 238889
BEST ENERGY PROJECT
6
v_6
v_7
v_8
v_1
v_10
v_11
v_12
D4.4
v_6
v_7
v_8
v_1
v_10
v_11
v_12
int
Nicht vorhanden
Den Kopierer nach der Benutzung in
den Spar-Modus schalten.
Not available
Turning on standby after using the
copier
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Im Winter die Fenster zum Lüften auf
Kipp-Stellung lassen.
Not available
Leaving the windows partly open for
airing the room during wintertime
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
Not available
int
Nicht vorhanden
Den Kaffee in eine Thermoskanne
umfüllen.
Putting the coffee into a thermos jug
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Den Computer über Nacht laufen
lassen.
Not available
Leaving the computer switched on over
night
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Den PC/ Laptop in Pausen
ausschalten.
Not available
Switching off the computer during
brakes
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Not available
Den PC/ Laptop in Pausen auf Standby Putting the computer on stand-by mode
schalten.
during brakes
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Das Stromkabel vom ausgeschalteten
und vollgeladenen Laptop bei
Nichtnutzung dran lassen
Not available
Leaving the power adapter connected to
the fully charged and switched off
computer.
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
Nicht vorhanden
Not available
45
X
X
X
Project no. 238889
BEST ENERGY PROJECT
v_34
v_84
v_85
v_34
v_82
v_83
int
Das Fenster zum Stoßlüften kurz
komplett öffnen.
Opening the windows completly for a
short time for airing.
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Not available
Im Winter ein zusätzliches elektrisches Using an additional electrical heater
Heizgerät benutzen.
during wintertime.
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
int
Nicht vorhanden
Im Sommer einen elektrischen
Ventilator zur Kühlung benutzen.
Not available
Using an electrical fan for cooling during
summertime.
X
1
Nie
Never
2
Selten
Seldom
3
Gelegentlich
Sometimes
4
Oft
Often
5
Immer
Always
6
Nicht vorhanden
Not available
Ist der Computer an ihrem Arbeitsplatz energiesparend eingestellt?
dupl
1_v_
v_35 35
int
Ich weiß nicht
v_37
v_38
v_39
v_40
2
dupl
1_v_
37
dupl
1_v_
38
v_39
v_40
0
Not quoted
1
Quoted
int
Nein
0
Not quoted
1
Quoted
int
Bildschirmschoner
0
Not quoted
1
Quoted
int
Bildschirm geht in Standby
0
Not quoted
1
int
Quoted
Computer geht automatisch in
Standby
0
Not quoted
1
Quoted
Nach der Theorie des geplanten Verhaltens
Is the computer at your workplace preset
to energy saving mode?
I don't know
No
Screensaver
Screen changes to standby
Computer changes automatically to
standby
Theory of planned behavior Ajzen/Fishbein
Stromsparen im Universitätsgebäude finde ich...
In my opinion, energy saving inside the
university building is:
v_13
Good – Bad
v_13
int
Gut - Schlecht
1
D4.4
Gut
2
-
3
|
Good
46
X
Project no. 238889
BEST ENERGY PROJECT
v_46
v_44
4
-
5
-> Schlecht
Bad
int
Sinnvoll - nicht sinnvoll
Makes sense - No sense
1
v_48
v_46
Sinnvoll
-
3
|
4
-
5
-> Nicht sinnvoll
No sense
int
Leicht - Schwer
Easy – Difficult
1
v_47
v_45
Leicht
v_47
-
3
|
4
-
5
-> Schwer
Difficult
int
Angenehm - Unangenehm
Pleasant – Unpleasant
Angenehm
v_48
-
3
|
4
-
5
-> Unangenehm
Unpleasant
int
Nützlich - Nutzlos
Useful – Useless
Nützlich
v_49
-
3
|
4
-
5
-> Nutzlos
Useless
int
Erfreulich - Ärgerlich
Encouraging – Angry
Erfreulich
2
-
3
|
4
-
5
-> Ärgerlich
Wünschenswert - Nicht
wünschenswert
int
1
v_52
v_50
Wünschenswert
v_51
Encouraging
Angry
Desirable - Not desirable
Desirable
2
-
3
|
4
-
5
-> Nicht wünschenswert
Nicht desirable
int
Hilfreich - Wertlos
Helpful – Worthless
1
v_53
Usefiul
2
1
v_51
Pleasant
2
1
v_50
Easy
2
1
v_49
Makes sense
2
Hilfreich
Helpful
2
-
3
|
4
-
5
-> Wertlos
Worthless
int
Nett - Nervig
Nice – Annoying
1
nett
2
-
3
|
4
-
5
-> Nervig
Nice
Annoying
Ich beabsichtige, in Zukunft so viel Strom wie möglich zu sparen.
In the future, I intend to save as much
energy as possible.
v_14
Not true – True
D4.4
v_14
int
Trifft nicht zu - Trifft sehr zu
47
Project no. 238889
BEST ENERGY PROJECT
1
Trifft nicht zu
Not true
trifft sehr zu
True
2
3
4
5
Wie wahrscheinlich ist es, dass ihre Kollegen der Meinung sind, sie
sollten Energie sparen?
How likely is it that your colleagues think
that you should save energy?
v_15
Probably – Unlikely
v_15
int
Wahrscheinlich - Unwahrscheinlich
1
Wahrscheinlich
Probably
Unwahrscheinlich
Unlikely
2
3
4
5
Wie wichtig ist es Ihnen, dass Sie mit ihren Kollegen in der Frage des
Energiesparens übereinStimmen?
How important is it to you that you agree with
your colleagues on the issue of saving energy?
v_16
Not important - Very important
v_16
int
Nicht wichtig - Sehr wichtig
1
Nicht wichtig
Not important
Sehr wichtig
Very important
2
3
4
5
Inwieweit Stimmen Sie den folgenden Aussagen zu:
Wie wichtig ist es Ihnen, dass Ihr Chef Sie beim Energiesparen
unterstützt?
v_17
v_171 1
int
Nicht wichtig - Sehr wichtig
v_54
D4.4
v_17
v_52
How important is it to you that your boss
supports you in order to save energy?
Not important - Very important
1
Stimme gar nicht zu 1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
Stimme völlig zu 5
Strongly agree
Ünterstützt Sie Ihr Chef beim Energiesparen an Ihrem Arbeitsplatz?
v_17
v_172 2
int
Trifft nicht zu - Trifft sehr zu
v_17
To what extent do you agree with the
following statements:
Does your support you to save energy at
your workplace?
Not true – True
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
Stimme völlig zu 5
Strongly agree
int
Um den Energieverbrauch in
Universitätsgebäuden zu senken,
kommt es auf das Verhalten jedes
einzelnen Nutzers an.
Reducing energy consumption in university
buildings depends on the behavior of each
individual user.
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
Stimme völlig zu 5
Mein eigenes Verhalten hat nur wenig
Einfluss auf den
Gesamtenergieverbrauch der
Strongly agree
My own behaviour has only little impact
on the overall energy consumption of
the university.
int
48
Project no. 238889
BEST ENERGY PROJECT
Universität.
v_55
v_53
v_53
v_551 1
3
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
Strongly agree
As long as everybody else in the
university buildings wastes energy, it
makes no sense to take an effort in
energy saving behaviour.
int
Stimme völlig zu 5
Solange alle anderen in den
Universitätsgebäuden Energie
verschwenden, hat es keinen Sinn,
mich dort um einen sparsamen
Umgang mit Energie zu bemühen.
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
int
Stimme völlig zu 5
Solange mein Arbeitgeber mich nicht
beim Energiesparen unterstützt, finde
ich es sinnlos mich zu beteiligen.
Strongly agree
As long as my employer does not
support me to save energy, I will not
participate.
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
Stimme völlig zu 5
Strongly agree
Wissen
Knowledge
Inwieweit stimmen Sie den folgenden Aussagen zu?
v_42
v_41
v_43
v_45
D4.4
v_8c
d7f
v_33
a16
v_41
v_43
int
Ich weiß, wie ich mich verhalten muss
um Energie zu sparen.
Do you agree with the following
statements?
I know how to behave in order to save
energy.
1
Stimme gar NICHT zu 1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
int
Stimme VÖLLIG zu 5
Ich weiß, wie ich beim Heizen Energie
sparen kann.
Strongly agree
I know how to save energy when
heating.
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
Strongly agree
I am well informed about how to save
energy while using electronic devices.
int
Stimme VÖLLKOMMEN zu 5
Ich weiß, wie ich bei der Nutzung
elektronischer Geräte Energie sparen
kann.
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
int
Ich weiß, wie ich beim Lüften Energie
sparen kann.
Strongly agree
I am well informed how to save energy
while airing a room.
1
Strongly disagree
2
2
Disagree
3
3
49
Project no. 238889
BEST ENERGY PROJECT
v_88
v_86
4
4
5
int
Strongly agree
I am not sure about how to behave in
Ich bin unsicher, wie ich mich
verhalten sollte, um Energie zu sparen. order to save energy.
X
1
Strongly disagree
2
2
Disagree
3
3
4
4
Agree
5
Strongly agree
Ich interessiere mich dafür, wie ich ...
v_29
v_30
v_31
v_32
v_29
v_30
v_31
v_32
v_32
v_321 1
v_32
v_322 2
D4.4
Agree
I am interested in getting more information
about...
...saving energy while heating.
int
... beim Heizen sparen kann.
1
Keine Information
2
2
3
3
4
4
5
More information
...saving energy using hot water
int
Mehr Information
...bei der Nutzung von warmen Wasser
Energie sparen kann.
1
Keine Information
No information
2
2
3
3
4
4
5
Mehr Information
int
...bei der Nutzung von elektrischen
Geräten Energie Sparen kann.
1
Keine Information
2
2
3
3
4
4
5
More information
...saving energy with lightening.
int
Mehr Information
...bei der Beleuchtung Energie sparen
kann.
1
Keine Information
No information
2
2
3
3
4
4
5
Mehr Information
int
...mehr über das BestEnergy Project
an der TUBS erfahren kann.
More information
...the BestEnergy
Braunschweig.
1
Keine Information
No information
2
2
3
3
4
4
5
int
Mehr Information
...mich an dem Energiespar Projekt
beteiligen kann.
More information
...how to participate in the energy saving
project.
1
Keine Information
No information
2
2
3
3
4
4
5
Mehr Information
No information
More information
...saving energy using electrical devices.
No information
project
at
the
More information
50
TU
Project no. 238889
BEST ENERGY PROJECT
4
Raum Komfort
Room Comfort
Temperatur
Die Raumtemperatur empfinde ich im Sommer als:
Temperature
Please answer the following questions in
relation to your own office.
The room temperature during
summertime is:
v_19
Bitte beantworten Sie die folgenden Fragen bezogen auf Ihr eigenes Büro:
v_19
int
Immer zu kalt - Immer zu warm
Always too cold - Always too warm
1
<- Immer zu kalt
Always too cold
2
-
3
|
4
-
5
-> Immer zu warm
Always too warm
Dies wirkt sich auf mein Wohlbefinden aus:
This influences my well-being:
v_20
v_20
int
Sehr gering - Sehr stark
Very low - Very strong
1
<- Sehr gering
Very low
2
-
3
|
4
-
5
-> Sehr stark
Very strong
Die Raumtemperatur empfinde ich im Winter als:
The room temperature during wintertime
is:
v_21
v_21
int
Immer zu kalt - Immer zu warm
Always too cold - Always too warm
1
<- Immer zu kalt
Always too cold
2
-
3
|
4
-
5
-> Immer zu warm
Always too warm
v_22
v_22
int
1
<- Sehr gering
Very low
2
-
3
|
4
-
5
-> Sehr stark
Very strong
Die Luftfeuchtigkeit empfinde ich im Sommer als:
The humidity in the room during
summertime is:
v_23
v_23
int
Immer zu feucht - Immer zu trocken
Always too humid - always too dry
1
<- Immer zu feucht
Always too humid
2
-
3
|
4
-
5
-> Immer zu trocken
Always too dry
v_59
D4.4
v_57
int
1
<- Sehr gering
Very low
2
-
3
|
4
-
5
-> Sehr stark
Very strong
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Die Luftfeuchtigkeit empfinde ich im Winter als:
The humidity in the room during
wintertime is:
v_60
v_58
int
Immer zu feucht - Immer zu trocken
Always too humid - Always too dry
1
<- Immer zu feucht
Always too humid
2
-
3
|
4
-
5
-> Immer zu trocken
Always too dry
v_61
v_59
int
1
<- Sehr gering
Very low
2
-
3
|
4
-
5
-> Sehr stark
Very strong
Die Luftqualität im Raum empfinde ich im Sommer als:
The air quality in the room during the
summertime is:
v_27
v_27
int
Sehr schlecht - Sehr gut
Very bad - Very good
1
<- Sehr schlecht
Very bad
2
-
3
|
4
-
5
-> Sehr gut
Very good
v_58
v_56
int
1
<- Sehr gering
Very low
2
-
3
|
4
-
5
-> Sehr stark
Die Luftqualität im Raum empfinde ich im Winter als:
v_27
v_271 1
int
Sehr schlecht - Sehr gut
1
<- Sehr schlecht
2
-
3
|
4
-
5
-> Sehr gut
v_56
v_581 1
int
1
<- Sehr gering
2
-
3
|
4
-
5
-> Sehr stark
Bitte bewerten Sie ihren Raum bezogen auf die aktuelle Woche:
Mein Raum ist diese Woche durchschnittlich:
Very strong
The air quality in the room during the
wintertime is:
Very bad - Very good
Very bad
Very good
Very low
Very strong
Please rate your room referring to the
actual week:
Generelly, my room is this week :
X
D4.4
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v_582 v_562
v_583 v_563
v_584 v_564
v_585 v_565
v_586 v_566
v_587 v_567
v_588 v_568
int
1
Warm
2
-
3
Wohltemperiert
4
-
5
Kalt
Cold
1
Trockene Luft
Dry air
2
-
3
Weder noch
4
-
5
Feuchte Luft
Humid air
1
Frische Luft
Fresh air
2
-
3
Weder noch
4
-
5
Verbrauchte Luft
Stale air
1
Angenehme Temperatur
Comfortable temperature
2
-
3
Weder noch
4
-
5
Temperatur unangenehm
Uncomfortable temperature
1
Hell
Bright
2
-
3
Weder noch
4
-
5
Dunkel
Dark
1
Zugluft
Draught
2
-
3
Weder noch
4
-
5
Keine Luftbewegung
IchI würde mir wünschen, der Raum
wäre insgesamt
I wish this room would be more
1
Wärmer
Warmer
2
-
3
Weder noch
4
-
5
Kälter
Well-temperatured
int
Neither
int
Neither
int
Neither
int
Neither
int
Neither
No airflow
int
8
Persönliche Daten
Wie viele Stunden arbeiten Sie durschnittlich pro Tag in diesen
Räumlichkeiten?
v_76
v_761 1
Int
D4.4
Warm
Neither
Colder
Personal data
How many hours on average do you
work per day in these rooms?
11
Über 10 Stunden
Over 10 hours
10
Bis zu 10 Stunden
Up to 10 hours
8
Bis zu 8 Stunden
Up to 8 hours
53
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7
Bis zu 7 Stunden
Up to 7 hours
6
Bis zu 6 Stunden
Up to 6 hours
5
Bis zu 5 Stunden
Up to 5 hours
4
Bis zu 4 Stunden
Up to 4 hours
Custom
Fill in here
fill in here
Since how many years do you work in
this building?
Seit wie vielen Jahren arbeiten Sie in diesem Gebäude?
v_76
v_761 1
Text
Custom
In welchem Gebäudeteil befindet sich Ihr Büro:
please fill in here
In which part of the building is your
office located:
v_76
v_74
please fill in here
Int
Gebäude
Building
1
Neubau
New building
2
Altbau (Hochhaus EG - 4. OG)
Old building ( Ground - 4th Floor )
3
Altbau (Hochhaus 5. - 12. OG)
Old building ( 5th - 12th Floor )
4
In keinem von beiden
In none of the above
Zum Abschluss noch ein paar Fragen zu Ihrer Person:
Finally few questions about yourself:
v_81
v_79
Char
Alter
Age
v_83
v_81
Char
Beruf
Profession
int
Geschlecht
Gender
1
Männlich
Male
2
Weiblich
Female
Geschlecht
v_87
D4.4
v_85
Gender
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6.8
Questionnaire for post-retrofit assessment for L1 (Spanish version)
Percepción y Preferencia
Iluminado público en ETXARRIENE
Apreciado residente de Etxarriene,
Este cuestionario forma parte del proyecto “Best Energy”, financiado por la Comisión Europea. El
proyecto “Best Energy” evalúa el impacto de tecnologías innovadoras en el consume energético de
edificios e iluminado público.
Mediante este cuestionario nos gustaría conocer su opinión sobre el iluminado público en esta zona
y en la ciudad de San Sebastián. Si se detectara problemas durante esta encuesta, éstos podrían ser
abordados y se podría optimizar el sistema.
Rellenar el cuestionario le tomará unos pocos minutos. Sus respuestas serán tratadas de forma
anónima.
Fecha
_____._____.2011
Edad
______ Años
Género
Nivel de educación
D4.4
Hombre
Primaria
Secundaria
Mujer
Universitaria
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Q1
¿En qué planta vive?
Q2
¿Sus ventanas dan a la calle?
Q3
¿Desde
cuándo
está
viviendo en esta calle?
Q4
Q5
Muchas personas tienen
dificultades de ver por la
noche. Tiene problemas de
vista por la noche / en la
oscuridad?
(planta)
Sí
No
(año)
Sí, veo mal por la noche.
Sí
¿Usa gafas?
No, veo
bien.
Sólo para conducir
No
Q6
Su opinión como PEATÓN
Q6A
¿Cómo
le
parece
el
alumbramiento de la calle?
Demasiado oscuro
Demasiado
luminoso
Q6B
¿DURANTE EL DÍA se siente
seguro en esta calle?
No, tengo miedo.
Sí, me siento
seguro.
Q6C
¿DURANTE LA NOCHE se
siente seguro en esta calle?
No, tengo miedo.
Sí, me siento
seguro.
Q6D
seguro en las calles de San
Sebastián?
No, tengo miedo.
Sí, me siento
seguro.
Q6E
siente seguro en las calles
de San Sebastián?
No, tengo miedo.
Sí, me siento
seguro.
Q7
Su opinión como CICLISTA
Uso de la calle:
A diario
Uso de la calle:
Nunca
Nunca
A diario
Q7A
¿Cómo
le
parece
el
Demasiado oscuro
Demasiado
luminoso
Q7B
No, tengo miedo.
Sí, me siento
seguro.
Q7C
No, tengo miedo.
Sí, me siento
seguro.
Q7D
Sebastián?
No, tengo miedo.
Sí, me siento
seguro.
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Q7E
de San Sebastián?
Q8
Su
opinión
como
Uso de la calle:
CONDUCTOR DE COCHE
Nunca
Q8A
¿Cómo
le
parece
el
Demasiado oscuro
Demasiado
luminoso
Q8B
No, tengo miedo.
Sí, me siento
seguro.
Q8C
No, tengo miedo.
Sí, me siento
seguro.
Q8D
Sebastián?
No, tengo miedo.
Sí, me siento
seguro.
Q8E
de San Sebastián?
No, tengo miedo.
Sí, me siento
seguro.
Q9
No, tengo miedo.
Sí, me siento
seguro.
A diario
¿Cómo le parece ésta calle
en general?
Q9A
Muy
atractiva
Nada
atractiva
Q9B
Muy
ordenada
Muy
desordenada
Q9C
Muy
aburrida
Muy
estimulante
Q9D
Muy
tranquila
Muy ruidosa
Con muy
poco
tráfico
Con mucho
tráfico
Con muy
pocas
luces
Con
demasiadas
luces
Sí , mucho
No, nada
Q9E
Q9F
Q10
D4.4
¿Ud
cree
que
alumbramiento hace
calle más segura?
el
la
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Q11
¿Qué medidas harían la calle
más segura?
Q12
¿Cómo percibe el color de Demasiad
las luces?
o frío
Demasiado
cálido
¿Qué opina sobre la hora
de encender las luces?
Demasiad
o
temprano
Demasiado
tarde
¿Qué opina sobre la hora
de apagar las luces?
Demasiad
o
temprano
Demasiado
tarde
Q13
Q14
Q15
MUY
¿Qué opina en general
sobre el alumbramiento DEFICIENT
público de esta calle?
E
MUY
BUENO
Q16
¿Qué se debería cambiar
respecto
al
iluminado
público?
Q17
Q18
Q19
Q20
Q21
D4.4
Las reparaciones necesarias
se realizan:
Muy lento
Muy rápido
¿Ud. tiene la posibilidad de
informar sobre incidencias?
Cuando ha informado sobre
una incidencia, éste se
solucionó en:
Sí
1 día
1 semana
1 mes
Más de un mes
No
Unas semanas
Nunca
¿Ud. sabe con quién
contactar por cuestiones
respecto al alumbramiento
público?
Sí
No
¿Le interesaría recibir más
información
sobre
proyectos de la ciudad?
Sí
No
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Muchas gracias por su participación!
(Este estudio ha sido desarrollado por el Grupo de Investigación de Psicología Ambiental de la Universidad del Sarre. Por
cualquier información relacionada con este estudio contacte con [email protected])
D4.4
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6.9
Questionnaire for post-retrofit assessment for L1 (English translation)
[The original contains the logo of Best Energy and USAAR.]
Perception and Preference
Public street light in ETXARRIENE
Dear resident of the Etxarriene residential area,
This questionnaire forms part of the project “Best Energy”, financed by the European Commission.
The project “Best Energy” evaluates the impact of innovative technologies in energy consumption of
public buildings and lightening.
With this questionnaire we would like to know your opinion about the public street lighting in this
area and in the city of San Sebastian. If problems were we detected during this survey, they can be
faced and the system can be optimised.
It will only take only few minutes to fill out the questionnaire. Your answers will always be treated
confidentially.
Date
_____._____.2011
Age
______ Years
Gender
Education level
D4.4
Masculine
Primary school
Secondary school
Feminine
University
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Q1
On which floor do you live?
Q2
Does your window face the
street?
Q3
Q4
Q5
Q6
Q6A
Q6B
(Floor)
Since when are you living in
this street?
Many people see worse at
nights. Do you have
problems seeing at night / in
the dark?
Your
opinion
PEDESTRIAN
as
Q6D
No
(Year)
I see poorly
Yes
Do you need glasses?
I see well
Only for driving
No
a
How is the lighting in this
street?
Use of the street:
Daily
Too dark
Never
Too bright
AT DAYTIME,
how safe do you feel on this
street?
Q6C
Yes
I am afraid
I feel safe
street?
I am afraid
I feel safe
AT DAYTIME,
I am afraid
I feel safe
I am afraid
I feel safe
AT NIGHTTIME,
how safe do you feel in the
streets of San Sebastian?
Q6E
AT NIGHTTIME,
Q7
Your opinion as a CYCLIST
Q7A
street?
Q7B
Too dark
Never
Too bright
I am afraid
I feel safe
I am afraid
I feel safe
AT NIGHTTIME,
street?
D4.4
Daily
AT DAYTIME,
street?
Q7C
Use of the street:
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Q7D
AT DAYTIME,
I am afraid
I feel safe
I am afraid
I feel safe
Q7E
AT NIGHTTIME,
Q8
Q8A
Q8B
Your opinion as a CAR
DRIVER
Use of the street:
street?
Q8D
Never
Too dark
Too bright
AT DAYTIME,
street?
Q8C
Daily
I am afraid
I feel safe
street?
I am afraid
I feel safe
AT DAYTIME,
I am afraid
I feel safe
I am afraid
I feel safe
AT NIGHTTIME,
Q8E
AT NIGHTTIME,
Q9
What is your general
opinion about this street?
Q9A
Very
attractive
Very
unattractive
Q9B
Very
organized
Very
disorganized
Q9C
Very
boring
Very exciting
Very quiet
Very loud
Q9E
Very little
traffic
Very dense
traffic
Q9F
Too few
lights
Too many
lights
Q9D
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Q10
Do you think that the street
light makes the street
safer?
Yes, very
much
Not at all
How do you perceive the
color of the street lighting?
Too cold
Too warm
What do you think about
the turn-on time of the
street lighting?
Too early
Too late
the turn-off time of the
street lighting?
Too early
Too late
the general situation of
lighting in this street :
Very poor
Very good
Very
slowly
Very
quickly
Q11
What measure would make
the street safer?
Q12
Q13
Q14
Q15
Q16
What would you like to
change regarding the street
lighting?
Q17
Q18
Necessary
repairs
lighting happen:
of
Do you have the possibility
to report any problem?
Q19
If you have reported a
problem, it was fixed in:
Q20
Q21
D4.4
Yes
No
1 day
1 week
A few weeks
1 month
More than one month
Never
Do you know who to
contact with questions
regarding
the
street
lighting?
Yes
No
Would you like to receive
more information about
planned city projects?
Yes
No
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Thank you very much for your participation!
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6.10 Questionnaire for post-retrofit assessment for L2 (Portuguese version)
Iluminação Pública em Almada
Caro residente da zona da Av. 23 de Julho,
Este questionário dá-lhe a oportunidade de dar a sua opinião sobre a iluminação pública nesta rua e
na cidade de Almada. Ao detectarmos problemas neste inquérito ficamos em melhores condições de
melhorar a situação.
O inquérito faz parte do projecto Best Energy, financiado pela Comissão Europeia. O projecto Best
Energy avalia o impacte de tecnologias inovadoras no consumo de energia em edifícios públicos e
iluminação.
Serão necessários apenas alguns minutos para preencher o inquérito e as suas respostas serão
tratadas de forma absolutamente confidencial
Muito obrigado pela sua colaboração!.
Data
_____._____.2011
Idade
______ Anos
Sexo
D4.4
Masculino
Feminino
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Em que piso habita?
Tem janelas viradas para a Av.
23 de Julho?
Sim
Não
Há quanto tempo mora nesta
zona?
Muitas pessoas vêem pior à noite.
Tem algumas dificuldade em ver à
noite ou quando está mais escuro? vejo mal
vejo bem
Necessita de óculos para conduzir
à noite?
Sim
Não
Necessita de óculos para conduzir
de dia?
Sim
Não
A minha
iluminação
como:
opinião sobre a
pública nesta rua
Peão muito escuro
muita luz
Condutor muito escuro
muita luz
Ciclista muito escuro
muita luz
Qual a percepção de segurança
que tem nesta rua como:
Peão de dia Tenho receio
Sinto-me seguro
Peão à noite Tenho receio
Sinto-me seguro
Em geral, qual a percepção de
segurança que tem noutras ruas
de Almada como:
D4.4
Peão de dia Tenho receio
Sinto-me seguro
Peão à noite Tenho receio
Sinto-me seguro
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Por favor descreva como sente
o ambiente geral nesta rua
Muito
desconfortável
Muito
confortável
Assustador
Entusiasmante
Pouca
actividade
Muita
actividade
Muito
sossegado
Muito
barulhenta
Pouco tráfego
Muito tráfego
Poucas
lâmpadas
Muitas
lâmpadas
Muito feia
Muito bonita
Desorganizada
Organizada
Incoerente
Coerente
Pouco
actractiva
Muito atractiva
Desinteressante
Interessante
Fechada
Aberta
Foca a atenção
É demasiado
confusa
Muito fria
Muito quente
Não concordo
concordo
plenamente
Por favor descreva como vê
esta rua em termos de
paisagem urbana. Acha que
esta rua é:
Não acho que a iluminação
pública faça as ruas mais
seguras
Se não acha que a iluminação
pública traz mais segurança,
quais os aspectos que fazem
com que a rua seja mais
____________________________________________________
segura?
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De que cor é a iluminação
pública nesta rua?
____________________________________________________
Com que frequência utiliza a
rua como:
Peão
Muito raro
Muito
frequente
Condutor
Muito raro
Muito
frequente
Ciclista
Muito raro
Muito
frequente
Genericamente acho que a
iluminação nesta rua é:
Muito má
Muito boa
Lenta
rápida
Quando
necessário,
a
reparação
da
iluminação
pública acontece de forma:
Tem possibilidade de alertar
para problemas existentes?
Se já alertou ou reclamou por
causa de um problema na
iluminação pública, quanto
tempo demorou a resolver a
avaria?
Sim
Não
1 dia
1 mês
1 semana
algumas semanas
mais de um mês
Acha que a altura em, que se
liga a iluminação é:
Demasiado
cedo
Demasiado
tarde
Acha que a altura em, que se
desliga a iluminação é:
Demasiado
cedo
Demasiado
tarde
O que gostaria de mudar na
iluminação pública desta rua?
__________________________________________________
Sabe quem contactar em caso
de avaria?
D4.4
Sim
Não
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A Câmara Municipal informa
com antecedência os projectos
que pretende implementar
má informação
boa informação
Genericamente, gostaria de
receber mais ou menos
informação sobre os projectos
que
se
pretendem
implementar.
menos
informação
mais
informação
Muito obrigado por preencher o questionário.
D4.4
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Perception and Preference
Public street light in Almada
Dear resident of the street Av. 23 de Julho,
With this questionnaire you are given the possibility to raise your opinion about the public street
lighting in this street and the city of Almada. If we detect problems with this survey, these problems
can be eliminated in the future and the system can be optimised.
This questionnaire forms part of the project “Best Energy”, financed by the European Commission.
The project “Best Energy” evaluates the impact of innovative technologies in energy consumption of
public buildings and lightening.
It will only take a few minutes to fill out the questionnaire and your answers will always be treated
confidentially.
Date
_____._____.2011
Age
______ Years
Gender
Masculine
Feminine
Education level
D4.4
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Q1
On which floor do you live?
Q2
Does your window face the
street (Av. 23 de Julho)?
Q3
How long have you lived in
this street?
Q4
Many people see worse at
nights.
Do you have
problems seeing at night / in I see poorly
the dark?
Yes
No
I see well
Q5
Do you need glasses to drive
at night?
Yes
No
Q6
Do you need glasses to drive
during the day?
Yes
No
Q7
My opinion of the lighting in
this street as a:
Q7A
Q8
Pedestrian too dark
too bright
How safe do you feel in
traffic on this street as a:
Q8C
Pedestrian at daytime I am afraid
I feel safe
Q8D
Pedestrian during the night I am afraid
I feel safe
Q9
In general, how safe do you
feel in traffic in streets of
this city as a :
Q9C
Pedestrian at daytime I am afraid
I feel safe
Q9D
Pedestrian during the night I am afraid
I feel safe
Q10
Q10A
Q10B
D4.4
Please describe the
general situation in this
street, as you currently
perceive it.
Very
uncomfortable
Very
comfortable
Scary
Exciting
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Q10C
Q10D
Not disturbing
Very
disturbing
Very quiet
Very loud
Little traffic
A lot of
traffic
Too few lamps
Too many
lamps
Not Pretty
Very Pretty
Disorganized
Organized
Incoherence
Coherence
Unattractive
Attractive
Boring
Interesting
Closed
Open
Not distracting
distracting
Too cool
Too warm
I do not agree
I agree
completely
Q10E
Q10F
Q11
Please describe just the
view, the picture of the
street, as you see it. Do
you find the street to
be...
Q11A
Q11B
Q11C
Q11D
Q11E
Q11F
Q11G
Q11H
Q12
I do not think that the
street light makes the
street safer.
Q13
If not: What, in your
opinion,
makes
the
street safer?
____________________________________________________
Q14
What color is the street's
lighting for you?
____________________________________________________
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Q15
Q15A
Q15B
Q15C
Q16
Q17
Q18
How often do you use
the street as a:
Pedestrian
Very seldom
Very often
Car driver
Very seldom
Very often
Cyclist
Very seldom
Very often
Very poor
Very good
Slowly
Quickly
In general, I find the
lighting situation in this
street to be:
When necessary, lighting
repairs happen:
Do you have the
possibility to report a
problem?
Yes
No
Q19
If you reported a
problem,
how
fast
happened the repair?
Q20
Q21
1 day
1 month
1 week
a few weeks
more than one month
How do you find the
turn-on time of the
street lighting?
Too early
Too late
How do you find the
turn-off time of the
street lighting?
Too early
Too late
Q22
What would you like to
change about the street
lighting?
__________________________________________________
Q23
I know who to contact
with questions about
street lighting
Yes
No
Q24
The city council makes
planned projects public
in a timely manner.
Poorly
informed
Well
informed
Q25
Generally, I would like to
receive
more
information
about
planned city projects.
Less
information
More
information
D4.4
73
Project no. 238889
BEST ENERGY PROJECT
Thank you very much for your participation!
(This survey is developed by Forschungsgruppe Umweltpsychologie at the Saarland University and AGENEAL.
D4.4
74

D4.4 Questionnaire and interview guideline for each pilot building

Transcripción

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